Login
Start Free Trial Are you a business? Click Here

The AA Reviews

2.8 Rating 2,042 Reviews
44 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 2,042 reviews
Customer Service
Communication Channels
Telephone
Read The AA Reviews
Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ivy Fuentes
Verified Reviewer
“Ease of free breakdown cover activation”
Helpful Report
Posted 6 years ago
Danny Cooper
Verified Reviewer
“amazing service”
Helpful Report
Posted 6 years ago
Cherry, Care Worker
Verified Reviewer
“I would like to know Why the NHS get free recovery at the moment during covid 19. And Not Us Care workers or key workers. We work just as hard and have provided a service for those who need us in their hour of need.”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“no complaints”
Helpful Report
(Car Insurance) - Posted 6 years ago
Great Value
Verified Reviewer
“Always trust the AA to provide the right value and service. Good policy competitive with the bonus of go compare, guarantee bonus protection.”
Helpful Report
(Car Insurance) - Posted 6 years ago
Farkanda
Verified Reviewer
“Cancelled my insurance and direct debit and they took money out of my bank account. Watch out they can find the call history”
Helpful Report
Posted 6 years ago
P S Sangha
Verified Reviewer
“very friendly and very helpful.”
Helpful Report
(Car Insurance) - Posted 6 years ago
Ian C
Verified Reviewer
“Customer service was very good, listening to our requirements and amending the policy to suit our needs, actually taking some cover off that we did not need and replacing with services that would benefit us,”
Helpful Report
(Car Insurance) - Posted 6 years ago
Callum
Verified Reviewer
“Forced to sell my car after 10 months of policy - offered me a refund of £25 but cancellation fee of £30 during the Covid-19 crisis when I hadn’t been able to drive my car for 7 weeks (and forced to sell due to financial difficulty). Hasn’t refunded customers a penny despite saving themselves a fortune because of no claims. Not a trustworthy company.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Make out they are the best. Until you have a problem.”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“very polite and easy to deal with”
Helpful Report
(Car Insurance) - Posted 6 years ago
Mr G Pain
Verified Reviewer
“We had an accident in November 2019 Pheasant hit car it went into repair when it came back fuel was leaking from tank we had to take it to Renault as the AA and repairer both refused any responsibility and a rodent had eaten a hole in the tank my argument is that probably happened at workshop but both accepted no responsibility so we had to put 2nd claim in which I have disputed to no avail”
Helpful Report
(Car Insurance) - Posted 6 years ago
Bob Greenfield
Verified Reviewer
“Excellent, honest, well trained and England based staff.”
Helpful Report
(Car Insurance) - Posted 6 years ago
Dennis Appleby
Verified Reviewer
“Overall very pleasant experience.From start to finish.”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“The AA are no problem at all, I've had insurance with them and theyve always been very professional , and easy to work with.”
Helpful Report
(Car Insurance) - Posted 6 years ago
Jacqueline Byrne
Verified Reviewer
“I had an accident with another car , AA dealt with every thing and I had no clams cover thanks to them I had just lost my mother few days prior they helped to reduce my stress”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“Good customer service”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“Very good”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“Nono”
Helpful Report
(Car Insurance) - Posted 6 years ago
MARK DAVIES
Unverified Reviewer
“If I could give zero stars I would the AA are a complete joke! Been a customer for 14 yrs. I’ve only used them twice, both times unable to start my car and van. The final straw for me was calling them out for an immobiliser fault, turned out to be a transponder ring witch I diagnosed after showing the so called Mecanick ware the batteries were situated on my van. He left with my alarm activated and decoded my radio in the mists of disconnecting my battery. I rang up to complain Thay totally took the engineers side. Leaving me stranded and with a bill of 250.00. For a 70.00 pound part. Avoid at all costs I’m off to the RAC ware Thay no wot Thare doing and cheaper.”
Helpful Report
Posted 6 years ago
The AA is rated 2.8 based on 2,042 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request