The AA Reviews

Name: The AA
Rating: 2.77

2.8 Rating 2,059 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,059 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

Tell us how The AA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no complaints”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Always trust the AA to provide the right value and service. Good policy competitive with the bonus of go compare, guarantee bonus protection.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Cancelled my insurance and direct debit and they took money out of my bank account. Watch out they can find the call history”

Helpful Report

Posted 6 years ago

“very friendly and very helpful.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Customer service was very good, listening to our requirements and amending the policy to suit our needs, actually taking some cover off that we did not need and replacing with services that would benefit us,”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Forced to sell my car after 10 months of policy - offered me a refund of £25 but cancellation fee of £30 during the Covid-19 crisis when I hadn’t been able to drive my car for 7 weeks (and forced to sell due to financial difficulty). Hasn’t refunded customers a penny despite saving themselves a fortune because of no claims. Not a trustworthy company.”

Helpful Report

Posted 6 years ago

“Make out they are the best. Until you have a problem.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“very polite and easy to deal with”

Helpful Report

(Car Insurance) - Posted 6 years ago

“We had an accident in November 2019 Pheasant hit car it went into repair when it came back fuel was leaking from tank we had to take it to Renault as the AA and repairer both refused any responsibility and a rodent had eaten a hole in the tank my argument is that probably happened at workshop but both accepted no responsibility so we had to put 2nd claim in which I have disputed to no avail”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent, honest, well trained and England based staff.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Overall very pleasant experience.From start to finish.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“The AA are no problem at all, I've had insurance with them and theyve always been very professional , and easy to work with.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I had an accident with another car , AA dealt with every thing and I had no clams cover thanks to them I had just lost my mother few days prior they helped to reduce my stress”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Good customer service”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Very good”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Nono”

Helpful Report

(Car Insurance) - Posted 6 years ago

“If I could give zero stars I would the AA are a complete joke! Been a customer for 14 yrs. I’ve only used them twice, both times unable to start my car and van. The final straw for me was calling them out for an immobiliser fault, turned out to be a transponder ring witch I diagnosed after showing the so called Mecanick ware the batteries were situated on my van. He left with my alarm activated and decoded my radio in the mists of disconnecting my battery. I rang up to complain Thay totally took the engineers side. Leaving me stranded and with a bill of 250.00. For a 70.00 pound part. Avoid at all costs I’m off to the RAC ware Thay no wot Thare doing and cheaper.”

Helpful Report

Posted 6 years ago

“I had broken down with all my shopping in the car and asked one of your team for help... He would only help me if I signed up which I explained I couldn't as I wasn't working... He left me stranded at times like these shame on him!!”

Helpful Report

Posted 6 years ago

“Very strait forward no hassle well pleased.”

Helpful Report

(Home Insurance) - Posted 6 years ago

“When I changed my car it was not possible to stay with AA Ins ?? Reason given they would not insure my newer vehicle ? Tried to offer me another policy with a different company .. far more expensive I declined and found a policy myself with no problem to insure my new to me car.. Ford KA 2008 .... ? My previous 4x4 Honda 19yrs old... ?”

Helpful Report

(Car Insurance) - Posted 6 years ago

The AA is rated 2.8 based on 2,059 reviews