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The AA Reviews

2.9 Rating 1,774 Reviews

48 %

of reviewers recommend The AA

Company Reviews

2.9

Based on 1,774 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Documents Delivered On-time	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

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03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 13th December 2023

The AA 1 star review on 13th December 2023

The AA 1 star review on 13th December 2023

The AA 1 star review on 13th December 2023

The AA 1 star review on 13th December 2023

The AA 1 star review on 13th December 2023

The AA 1 star review on 13th December 2023

42

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy fast transaction. Hope the cover is as good.”

(Car Insurance) - Posted 8 years ago

“Competitive price membership good bonus known brand with good rep not cheapest but not by much haven't had to claim thankfully so can't give complete picture”

(Car Insurance) - Posted 8 years ago

“Very pleased.”

(Car Insurance) - Posted 8 years ago

“Pleased with service offered.”

(Car Insurance) - Posted 8 years ago

“Efficient, very helpful and remaining very Professional”

(Car Insurance) - Posted 8 years ago

“I was very pleased with the service I got, it was all very quick and easy.”

(Car Insurance) - Posted 8 years ago

“have not had to use the A A in the last 7 years when i did need to use them they were first class”

(Car Insurance) - Posted 8 years ago

“Fast efficient service”

(Car Insurance) - Posted 8 years ago

“Its car insurance company!”

(Car Insurance) - Posted 9 years ago

“I took out insurance because it was the best price for what I wanted”

(Car Insurance) - Posted 9 years ago

“On the one occasion when our battery failed the solution was resolved perfectly”

(Car Insurance) - Posted 9 years ago

“Experience of buying AA insurance was as I expected - reasonably efficient as any good company should be.”

(Home Insurance) - Posted 9 years ago

“Very pleased with the service.”

(Car Insurance) - Posted 9 years ago

“I found them OK but was surprised when I changed to a SMALLER less sporty car that my insurance went up .”

(Car Insurance) - Posted 9 years ago

“so far so good just hope they can do the same for me this year”

(Car Insurance) - Posted 9 years ago

“Excellent support and service”

(Home Insurance) - Posted 9 years ago

“Very quick and easy way to obtain car insurance.”

(Car Insurance) - Posted 9 years ago

“Very good.”

(Car Insurance) - Posted 9 years ago

“All very satisfactory.”

(Car Insurance) - Posted 9 years ago

“esay and cheap.”

(Home Insurance) - Posted 9 years ago

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The AA is rated 2.9 based on 1,774 reviews