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The AA Reviews

2.8 Rating 1,963 Reviews
45 %
of reviewers recommend The AA
2.8
Based on 1,963 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 35%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 20th June 2025
Tonyjackson3330ATgmailcom
The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 17th September 2024
Anonymous
The AA 5 star review on 17th September 2024
Emily
54
Anonymous
Anonymous  // 01/01/2019
Its nice to feel secure
Helpful Report
(Home Insurance) - Posted 9 years ago
Easy fast transaction. Hope the cover is as good.
Helpful Report
(Car Insurance) - Posted 9 years ago
Competitive price membership good bonus known brand with good rep not cheapest but not by much haven't had to claim thankfully so can't give complete picture
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(Car Insurance) - Posted 9 years ago
Very pleased.
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(Car Insurance) - Posted 9 years ago
Pleased with service offered.
Helpful Report
(Car Insurance) - Posted 10 years ago
Efficient, very helpful and remaining very Professional
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(Car Insurance) - Posted 10 years ago
I was very pleased with the service I got, it was all very quick and easy.
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(Car Insurance) - Posted 10 years ago
have not had to use the A A in the last 7 years when i did need to use them they were first class
Helpful Report
(Car Insurance) - Posted 10 years ago
Fast efficient service
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(Car Insurance) - Posted 10 years ago
Its car insurance company!
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(Car Insurance) - Posted 10 years ago
I took out insurance because it was the best price for what I wanted
Helpful Report
(Car Insurance) - Posted 10 years ago
On the one occasion when our battery failed the solution was resolved perfectly
Helpful Report
(Car Insurance) - Posted 10 years ago
Experience of buying AA insurance was as I expected - reasonably efficient as any good company should be.
Helpful Report
(Home Insurance) - Posted 10 years ago
Very pleased with the service.
Helpful Report
(Car Insurance) - Posted 10 years ago
I found them OK but was surprised when I changed to a SMALLER less sporty car that my insurance went up .
Helpful Report
(Car Insurance) - Posted 10 years ago
so far so good just hope they can do the same for me this year
Helpful Report
(Car Insurance) - Posted 10 years ago
Excellent support and service
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(Home Insurance) - Posted 10 years ago
Very quick and easy way to obtain car insurance.
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(Car Insurance) - Posted 10 years ago
Very good.
Helpful Report
(Car Insurance) - Posted 10 years ago
All very satisfactory.
Helpful Report
(Car Insurance) - Posted 10 years ago
The AA is rated 2.8 based on 1,963 reviews