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The AA Reviews

2.8 Rating 1,963 Reviews
45 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 1,963 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 35%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 20th June 2025
Tonyjackson3330ATgmailcom
The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 17th September 2024
Anonymous
The AA 5 star review on 17th September 2024
Emily
54
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Its nice to feel secure”
Helpful Report
(Home Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Easy fast transaction. Hope the cover is as good.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Competitive price membership good bonus known brand with good rep not cheapest but not by much haven't had to claim thankfully so can't give complete picture”
Helpful Report
(Car Insurance) - Posted 9 years ago
Mandy
Verified Buyer
“Very pleased.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Pleased with service offered.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Efficient, very helpful and remaining very Professional”
Helpful Report
(Car Insurance) - Posted 10 years ago
Carol
Verified Buyer
“I was very pleased with the service I got, it was all very quick and easy.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Kevin
Verified Buyer
“have not had to use the A A in the last 7 years when i did need to use them they were first class”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Fast efficient service”
Helpful Report
(Car Insurance) - Posted 10 years ago
Sally
Verified Buyer
“Its car insurance company!”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I took out insurance because it was the best price for what I wanted”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“On the one occasion when our battery failed the solution was resolved perfectly”
Helpful Report
(Car Insurance) - Posted 10 years ago
Tonie
Verified Buyer
“Experience of buying AA insurance was as I expected - reasonably efficient as any good company should be.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Lynda
Verified Buyer
“Very pleased with the service.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Vincent
Verified Buyer
“I found them OK but was surprised when I changed to a SMALLER less sporty car that my insurance went up .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“so far so good just hope they can do the same for me this year”
Helpful Report
(Car Insurance) - Posted 10 years ago
Bruce
Verified Buyer
“Excellent support and service”
Helpful Report
(Home Insurance) - Posted 10 years ago
Paula
Verified Buyer
“Very quick and easy way to obtain car insurance.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Very good.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“All very satisfactory.”
Helpful Report
(Car Insurance) - Posted 10 years ago
The AA is rated 2.8 based on 1,963 reviews
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