The AA Reviews

Name: The AA
Rating: 2.79

2.8 Rating 2,028 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 22%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very helpful and there policies were much cheaper than all other quotes. I would recommend them.”

Helpful Report

(Home Insurance) - Posted 11 years ago

“Easy to get and peace of mind. Not sure about the free AAC membership, as I don't have a car, but could be useful for someone with transport.”

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(Home Insurance) - Posted 11 years ago

“Excellent and very helpful.”

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(Car Insurance) - Posted 11 years ago

“Not having made a claim really not anything to judge the service.”

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(Home Insurance) - Posted 11 years ago

“I found them easy to deal with no fuss.”

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(Home Insurance) - Posted 11 years ago

“Good.”

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(Car Insurance) - Posted 11 years ago

“Excellent service, thanks.”

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(Home Insurance) - Posted 11 years ago

“Had a query was so helpfull.”

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(Home Insurance) - Posted 11 years ago

“So much to read and get fed up with it.”

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(Home Insurance) - Posted 11 years ago

“AA have help me in many way from learning to drive to brake down so can't moan really great company.”

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(Car Insurance) - Posted 11 years ago

“Better go anywhere else!!!”

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(Home Insurance) - Posted 11 years ago

“Good value policy; clearly documented and comprehensive. Easily taken out on line.”

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(Home Insurance) - Posted 11 years ago

“Extremely good.”

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(Home Insurance) - Posted 11 years ago

“Your search enabled us to pick up an acceptable quote quickly.”

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(Home Insurance) - Posted 11 years ago

“We use the AA for various other products and find them excellent. This the first time we have used them for car insurance and subject to cost, we will renew in January.”

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(Car Insurance) - Posted 11 years ago

“So far so good, we have had to make a few changes to our policy over the year due to buying a new cat and changing the cover for business use, both changes carried out with the minimum fuss and more importantly at no additional cost, the customer service has been excellent.”

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(Car Insurance) - Posted 11 years ago

“I have found this Insurance company verygood. looking forward to my new quote.”

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(Car Insurance) - Posted 11 years ago

“So far all has been good for 2014, however price is still a keen issue......... Watch what the premium is for 2015 , or else.”

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(Car Insurance) - Posted 11 years ago

“Free car breakdown insurance recvd as part of the deal also club membership with offers and discounts on merchandise hotels , eating out , etc.. Also competitions.”

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(Home Insurance) - Posted 11 years ago

“satisfied with service.”

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(Car Insurance) - Posted 11 years ago

The AA is rated 2.8 based on 2,028 reviews