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The AA Reviews

2.8 Rating 2,028 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 22%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
i think you stink i did not want any other ins you push other ins on to people you took 69 pounds out of bank account for ins i did not want aa the biggest crooks on the internet.
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(Car Insurance) - Posted 11 years ago
so far all good have not had to make a claim and hope I don't have to.
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(Car Insurance) - Posted 11 years ago
the only negative comment was a letter from the AA saying that our car had been written off!! It was sitting on our driveway in perfect working order. Wonder how this happened. We had top make phone calls at our expense to rectify this.
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(Car Insurance) - Posted 11 years ago
First rate service. Easy to get the cover that I wanted and received the documents to print off ,all within a very short time.Mike.
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(Car Insurance) - Posted 11 years ago
Appalling customer service from the AA this morning - despite being a loyal member for many years. disgraceful
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Posted 12 years ago
Customer Service is some of the best I've experienced! Five minutes for something I thought would take hours
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Posted 12 years ago
Sat waiting for an AA man on the motorway for over an hour. Two drive past and ignore us - rubbish customer service TheAA
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Posted 12 years ago
Life Savers.
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Posted 12 years ago
The AA is rated 2.8 based on 2,028 reviews