The AA Reviews

Name: The AA
Rating: 2.82

2.8 Rating 1,989 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

Tell us how The AA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have nothing to add.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“They were very helpful and there policies were much cheaper than all other quotes. I would recommend them.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Easy to get and peace of mind. Not sure about the free AAC membership, as I don't have a car, but could be useful for someone with transport.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Excellent and very helpful.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Not having made a claim really not anything to judge the service.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“I found them easy to deal with no fuss.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Good.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Excellent service, thanks.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Had a query was so helpfull.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“So much to read and get fed up with it.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“AA have help me in many way from learning to drive to brake down so can't moan really great company.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Better go anywhere else!!!”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Good value policy; clearly documented and comprehensive. Easily taken out on line.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Extremely good.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Your search enabled us to pick up an acceptable quote quickly.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“We use the AA for various other products and find them excellent. This the first time we have used them for car insurance and subject to cost, we will renew in January.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“So far so good, we have had to make a few changes to our policy over the year due to buying a new cat and changing the cover for business use, both changes carried out with the minimum fuss and more importantly at no additional cost, the customer service has been excellent.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I have found this Insurance company verygood. looking forward to my new quote.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“So far all has been good for 2014, however price is still a keen issue......... Watch what the premium is for 2015 , or else.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Free car breakdown insurance recvd as part of the deal also club membership with offers and discounts on merchandise hotels , eating out , etc.. Also competitions.”

Helpful Report

(Home Insurance) - Posted 10 years ago

The AA is rated 2.8 based on 1,989 reviews