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The AA Reviews

2.8 Rating 2,042 Reviews
44 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 2,042 reviews
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03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
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Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David
Verified Buyer
“I found the policy which I was offered very easy to understand and compare to other providers, and as a bonus I was free breakdown insurance.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“EVERYTHING ABOUT THE AA INSURANCES IS EXCELLENT. R.MCMINN THANKYOU.”
Helpful Report
(Pet Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Efficient, very helpful and remaining very Professional”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“easy to work with and excellent coverage at a great price”
Helpful Report
(Car Insurance) - Posted 11 years ago
Raymond
Verified Buyer
“I can't give a review, because I haven't made a claim.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Stewart
Verified Buyer
“quick and easy to deal with good price for the cover I wanted, haven't made a claim yet so can't say what claim service is like.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Carol
Verified Buyer
“I was very pleased with the service I got, it was all very quick and easy.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Josie
Unverified Reviewer
“Shambles! Poor call centre and rude patrol man. glad l won't be renewing in a month.”
Helpful Report
Posted 11 years ago
Kevin
Verified Buyer
“have not had to use the A A in the last 7 years when i did need to use them they were first class”
Helpful Report
(Car Insurance) - Posted 11 years ago
Melanie Brigden
Unverified Reviewer
“28 years with the AA and they nearly triple my renewal - i cancell assured they will investigate and get back to me and what did they do? They took £192 from my account without my permission - Complaints department - lady beginning with D ( early morning) awful.. Non helpful non apologetic ... No help in fact threatened me with bailiffs! Nice! Renewal team were all really kind and apologetic - maybe a job swap in order.. This company is going to the dogs.. Avoid it .. Go to Green flag or RAC - the AA do not care about business retention ...28 years of money and I have a new car so did not cost them a penny! DISGUSTING... Avoid”
Helpful Report
Posted 11 years ago
Anonymous
Verified Buyer
“Fast efficient service”
Helpful Report
(Car Insurance) - Posted 11 years ago
Chris
Verified Buyer
“Simply very professional and classy”
Helpful Report
(Car Insurance) - Posted 11 years ago
Sally
Verified Buyer
“Its car insurance company!”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I took out insurance because it was the best price for what I wanted”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“On the one occasion when our battery failed the solution was resolved perfectly”
Helpful Report
(Car Insurance) - Posted 11 years ago
Eileen
Verified Buyer
“Am very pleased with the quote given and I fully intend if its a competitive quote I will go to the AA again many thanks”
Helpful Report
(Car Insurance) - Posted 11 years ago
Adrian
Verified Buyer
“Rubbish.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Timothy
Verified Buyer
“Excellent in all areas”
Helpful Report
(Car Insurance) - Posted 11 years ago
Saif
Verified Buyer
“I recommend as is very cheap insurance”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Quick easy and competitive - seems like a good deal.”
Helpful Report
(Home Insurance) - Posted 11 years ago
The AA is rated 2.8 based on 2,042 reviews
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