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The AA Reviews

2.8 Rating 2,035 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,035 reviews
Customer Service
Communication Channels
Live Chat, Telephone
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Shambles! Poor call centre and rude patrol man. glad l won't be renewing in a month.
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Posted 10 years ago
have not had to use the A A in the last 7 years when i did need to use them they were first class
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(Car Insurance) - Posted 10 years ago
28 years with the AA and they nearly triple my renewal - i cancell assured they will investigate and get back to me and what did they do? They took £192 from my account without my permission - Complaints department - lady beginning with D ( early morning) awful.. Non helpful non apologetic ... No help in fact threatened me with bailiffs! Nice! Renewal team were all really kind and apologetic - maybe a job swap in order.. This company is going to the dogs.. Avoid it .. Go to Green flag or RAC - the AA do not care about business retention ...28 years of money and I have a new car so did not cost them a penny! DISGUSTING... Avoid
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Posted 10 years ago
Fast efficient service
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(Car Insurance) - Posted 10 years ago
Simply very professional and classy
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(Car Insurance) - Posted 10 years ago
Its car insurance company!
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(Car Insurance) - Posted 11 years ago
I took out insurance because it was the best price for what I wanted
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(Car Insurance) - Posted 11 years ago
On the one occasion when our battery failed the solution was resolved perfectly
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(Car Insurance) - Posted 11 years ago
Am very pleased with the quote given and I fully intend if its a competitive quote I will go to the AA again many thanks
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(Car Insurance) - Posted 11 years ago
Rubbish.
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(Car Insurance) - Posted 11 years ago
Excellent in all areas
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(Car Insurance) - Posted 11 years ago
I recommend as is very cheap insurance
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(Car Insurance) - Posted 11 years ago
Quick easy and competitive - seems like a good deal.
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(Home Insurance) - Posted 11 years ago
I tried to cancel this policy over aweek ago as we no longer own the car insured no answer by phone or e mail, I was also not happy with eth psuhy saleswomen who rang when teh houshold insuarnce expired aferter 6 months. I shall avoid the AA in future.
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(Car Insurance) - Posted 11 years ago
Only interested in selling you more stuff you don't want
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(Car Insurance) - Posted 11 years ago
Happy enough with my first years cover. Didn't need to get in touch,or make a claim. happy enough to renew, if the price is right
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(Car Insurance) - Posted 11 years ago
Very good service all round
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(Car Insurance) - Posted 11 years ago
Excellent web
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(Home Insurance) - Posted 11 years ago
instructions were clear as were the documents - an easy site to deal with.
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(Home Insurance) - Posted 11 years ago
Luckily, I have not needed to make any claims. The AA have kept me in touch with all that is on offer with them via my Emails and the information is very worthwhile.
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(Car Insurance) - Posted 11 years ago
The AA is rated 2.8 based on 2,035 reviews