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The AA Reviews

2.8 Rating 2,059 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,059 reviews
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03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
“AA was chosen because it gave me all I wanted including the premium”
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(Car Insurance) - Posted 11 years ago
“Very helpful”
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(Car Insurance) - Posted 11 years ago
“I am John's sister acting on his behalf. We found the dealing with the AA very good. Staff polite and paper work good. If next quote good we shall use them again. V. Ward and John Nicholson.”
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(Home Insurance) - Posted 11 years ago
“everything clear and accurate. .no need to look elsewhere.”
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(Car Insurance) - Posted 11 years ago
“Once AA have your details, expect unsolicited offers and advertising”
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(Car Insurance) - Posted 11 years ago
“It was all very easy to buy policy. I think it's hard to give a proper review as I have not had to make a claim. This is when you really find out how good your choice of insurer was.”
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(Car Insurance) - Posted 11 years ago
“Excellent insurance provider, cheapest Ive ever had even included free AA roadside assistance for one year. For any car that I travel in,”
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(Home Insurance) - Posted 11 years ago
“Very good quote, saved me almost £50 on last years price.”
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(Car Insurance) - Posted 11 years ago
“Very good and as my details had been held from my last insurance with Go Compare it halved the time for imputting data”
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(Car Insurance) - Posted 11 years ago
“From the start of the quote to the end and receiving the paper work . It all was very good and quick . Will be using the aa again if the quote is good .”
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(Car Insurance) - Posted 11 years ago
“no further comment”
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(Home Insurance) - Posted 11 years ago
“I was very pleased with the service I received.”
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(Car Insurance) - Posted 11 years ago
“Best”
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(Car Insurance) - Posted 11 years ago
“I have never received a policy or any correspondence,stating cover provided.i tried phoning but could not get through. Not impressed!!”
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(Home Insurance) - Posted 11 years ago
“very good service”
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(Car Insurance) - Posted 11 years ago
“Great price when I first took out insurabce,but put the price up when it came to renewal evan though I had not made any claims.”
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(Car Insurance) - Posted 11 years ago
“Despite repeated attempts to get documentation I still await my insurance documents”
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(Home Insurance) - Posted 11 years ago
“THE AA PROVIDED AN EXCELLENT SERVICE AND CUSTOMER SERVICES WERE FANTASTIC.”
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(Car Insurance) - Posted 11 years ago
“Its nice to feel secure”
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(Home Insurance) - Posted 11 years ago
“I would stay well away from AA Car Insurance. I tried to get through to them for two days to change over my car details because I purchased a new car. I couldn't get through after spending a total of around 2 hours on the phone (made up of around 7 calls on hold). You can't change your details online (like my last insurer) so I had no option but to take out temporary insurance with another insurer so my new car was covered. I finally got through today after being on hold for 28 minutes, no apology for my long wait was given by Emma from the Newcastle team 21 so I decided on the spot to cancel my policy to which I'm told I have to pay extra so she can cancel it, I told her I was not going to pay it and she started threatening me with debt collectors and ccjs!!!! I have now manage to find a much better insurance which gives me online control of my policy and was cheaper than the premium with the AA. The AA are only brokers anyway and I think it is better to get insurance direct from the insurance company.”
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Posted 11 years ago
The AA is rated 2.8 based on 2,059 reviews