Login
Start Free Trial Are you a business? Click Here

The AA Reviews

2.8 Rating 2,042 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,042 reviews
Customer Service
Communication Channels
Telephone
Read The AA Reviews
Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
if you give a bad review they don't print it
Helpful Report
Posted 10 years ago
very good
Helpful Report
(Home Insurance) - Posted 10 years ago
I have been with the AA for 5 years and called them out twice within that time, no probs. Last night I had my wife and 4 young children in the car when one of my tyres deflated completely, my car is an LPG conversion which means I cant carry a spare. I called the AA and they informed me that as I didn't have the spare they would not come out and help me. They told me that they would contact a local garage and i would have to pay to be recovered, I informed them that this was an utter disgrace as a loyal member they were leaving me high and dry. My kids weren't dressed for cold weather as I had just popped out of the house. I called a number of friends and sorted the situation out myself. Contacted their complaint dept this morning and all they did was defend their decision, they would not refund my membership. I am absolutely apalled and can't wait to be rid of them.
Helpful Report
Posted 10 years ago
Very helpful and good service
Helpful Report
(Car Insurance) - Posted 10 years ago
Insurance good value.
Helpful Report
(Car Insurance) - Posted 10 years ago
1000
Helpful Report
(Car Insurance) - Posted 10 years ago
My experience with insurance was as good as my experience with the AA Rescue Service when my husband and I suffered brake failure on a mountain road close to Llangynidr in Wales Wales in 2007. I wrote to the AA on 21 February 2007 expressing my thanks and appreciation of the care we received.
Helpful Report
(Car Insurance) - Posted 10 years ago
ok
Helpful Report
(Car Insurance) - Posted 10 years ago
Very good easy to complete transaction good price
Helpful Report
(Car Insurance) - Posted 10 years ago
I used the go compare website the AA being one of the cheapest also gave me free twelve months free breakdown cover.My existing breakdown cover didn,t expire for six months the AA let me begin after it ran out which i thought was excellent.
Helpful Report
(Home Insurance) - Posted 10 years ago
Easy to use
Helpful Report
(Home Insurance) - Posted 10 years ago
after sales service on the phone is poor to respond
Helpful Report
(Car Insurance) - Posted 10 years ago
Very efficient with documentation and help when needed.
Helpful Report
(Car Insurance) - Posted 10 years ago
The AA home insurance was very good value and the company is reputable and reliable. I would recommend their products (and have already done so).
Helpful Report
(Home Insurance) - Posted 10 years ago
First time buying on line, so easy and saved money thank you AA
Helpful Report
(Car Insurance) - Posted 10 years ago
The policy I bought was reasonably priced,plus I changed my car in June and the change was very quick and there wass no extra charge
Helpful Report
(Car Insurance) - Posted 10 years ago
Great service I'm very pleased with.
Helpful Report
(Car Insurance) - Posted 10 years ago
Yes found it very simple and stress free
Helpful Report
(Car Insurance) - Posted 10 years ago
Very happy after buying found I was also covered with breakdown cover, I would definately recommend
Helpful Report
(Car Insurance) - Posted 10 years ago
Ticked all the right boxes
Helpful Report
(Car Insurance) - Posted 10 years ago
The AA is rated 2.8 based on 2,042 reviews