The AA Reviews

Name: The AA
Rating: 2.79

2.8 Rating 2,016 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 29%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 21st December 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Clerk Ray

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with insurance was as good as my experience with the AA Rescue Service when my husband and I suffered brake failure on a mountain road close to Llangynidr in Wales Wales in 2007. I wrote to the AA on 21 February 2007 expressing my thanks and appreciation of the care we received.”

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(Car Insurance) - Posted 10 years ago

“ok”

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(Car Insurance) - Posted 10 years ago

“Very good easy to complete transaction good price”

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(Car Insurance) - Posted 10 years ago

“I used the go compare website the AA being one of the cheapest also gave me free twelve months free breakdown cover.My existing breakdown cover didn,t expire for six months the AA let me begin after it ran out which i thought was excellent.”

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(Home Insurance) - Posted 10 years ago

“Easy to use”

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(Home Insurance) - Posted 10 years ago

“after sales service on the phone is poor to respond”

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(Car Insurance) - Posted 10 years ago

“Very efficient with documentation and help when needed.”

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(Car Insurance) - Posted 10 years ago

“The AA home insurance was very good value and the company is reputable and reliable. I would recommend their products (and have already done so).”

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(Home Insurance) - Posted 10 years ago

“First time buying on line, so easy and saved money thank you AA”

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(Car Insurance) - Posted 10 years ago

“The policy I bought was reasonably priced,plus I changed my car in June and the change was very quick and there wass no extra charge”

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(Car Insurance) - Posted 10 years ago

“Great service I'm very pleased with.”

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(Car Insurance) - Posted 10 years ago

“Yes found it very simple and stress free”

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(Car Insurance) - Posted 10 years ago

“Very happy after buying found I was also covered with breakdown cover, I would definately recommend”

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(Car Insurance) - Posted 10 years ago

“Ticked all the right boxes”

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(Car Insurance) - Posted 10 years ago

“Satisfied with the provider and service I received.”

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(Car Insurance) - Posted 10 years ago

“Vert Straightforward”

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(Car Insurance) - Posted 10 years ago

“I have been with AA for two years now. ~When the renewal was due I received a snail mail reminder with a figure somewhat up on the premium for the first year. I looked on go compare site only to find an AA quote approximately the same as the first year. I phoned them and they agreed to supply cover at the price quoted on go compare. I was very satisfied with this. However te real test would be if I made a claim which thankfully I have not had to do - as yet.”

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(Car Insurance) - Posted 10 years ago

“AA was chosen because it gave me all I wanted including the premium”

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(Car Insurance) - Posted 10 years ago

“Very helpful”

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(Car Insurance) - Posted 10 years ago

“I am John's sister acting on his behalf. We found the dealing with the AA very good. Staff polite and paper work good. If next quote good we shall use them again. V. Ward and John Nicholson.”

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(Home Insurance) - Posted 10 years ago

The AA is rated 2.8 based on 2,016 reviews