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The AA Reviews

2.8 Rating 1,989 Reviews
45 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 1,989 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 36%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Eric
Verified Buyer
“The AA home insurance was very good value and the company is reputable and reliable. I would recommend their products (and have already done so).”
Helpful Report
(Home Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“First time buying on line, so easy and saved money thank you AA”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“The policy I bought was reasonably priced,plus I changed my car in June and the change was very quick and there wass no extra charge”
Helpful Report
(Car Insurance) - Posted 9 years ago
Paul
Verified Buyer
“Great service I'm very pleased with.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Margaret
Verified Buyer
“Yes found it very simple and stress free”
Helpful Report
(Car Insurance) - Posted 9 years ago
Luke
Verified Buyer
“Very happy after buying found I was also covered with breakdown cover, I would definately recommend”
Helpful Report
(Car Insurance) - Posted 9 years ago
Chris
Verified Buyer
“Ticked all the right boxes”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Satisfied with the provider and service I received.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Vert Straightforward”
Helpful Report
(Car Insurance) - Posted 9 years ago
Shirley
Verified Buyer
“I have been with AA for two years now. ~When the renewal was due I received a snail mail reminder with a figure somewhat up on the premium for the first year. I looked on go compare site only to find an AA quote approximately the same as the first year. I phoned them and they agreed to supply cover at the price quoted on go compare. I was very satisfied with this. However te real test would be if I made a claim which thankfully I have not had to do - as yet.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“AA was chosen because it gave me all I wanted including the premium”
Helpful Report
(Car Insurance) - Posted 9 years ago
Kamran
Verified Buyer
“Very helpful”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“I am John's sister acting on his behalf. We found the dealing with the AA very good. Staff polite and paper work good. If next quote good we shall use them again. V. Ward and John Nicholson.”
Helpful Report
(Home Insurance) - Posted 9 years ago
Ian
Verified Buyer
“everything clear and accurate. .no need to look elsewhere.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Once AA have your details, expect unsolicited offers and advertising”
Helpful Report
(Car Insurance) - Posted 9 years ago
Angus
Verified Buyer
“It was all very easy to buy policy. I think it's hard to give a proper review as I have not had to make a claim. This is when you really find out how good your choice of insurer was.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Andrew
Verified Buyer
“Excellent insurance provider, cheapest Ive ever had even included free AA roadside assistance for one year. For any car that I travel in,”
Helpful Report
(Home Insurance) - Posted 9 years ago
Malcolm
Verified Buyer
“Very good quote, saved me almost £50 on last years price.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Very good and as my details had been held from my last insurance with Go Compare it halved the time for imputting data”
Helpful Report
(Car Insurance) - Posted 9 years ago
Elizabeth
Verified Buyer
“From the start of the quote to the end and receiving the paper work . It all was very good and quick . Will be using the aa again if the quote is good .”
Helpful Report
(Car Insurance) - Posted 9 years ago
The AA is rated 2.8 based on 1,989 reviews
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