Login
Start Free Trial Are you a business? Click Here

The AA Reviews

2.8 Rating 1,989 Reviews
45 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 1,989 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 36%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 17th September 2024
Anonymous
The AA 5 star review on 17th September 2024
Emily
The AA 5 star review on 20th July 2024
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“satisfied with service.”
Helpful Report
(Car Insurance) - Posted 10 years ago
William
Verified Buyer
“i think you stink i did not want any other ins you push other ins on to people you took 69 pounds out of bank account for ins i did not want aa the biggest crooks on the internet.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Royston
Verified Buyer
“so far all good have not had to make a claim and hope I don't have to.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“the only negative comment was a letter from the AA saying that our car had been written off!! It was sitting on our driveway in perfect working order. Wonder how this happened. We had top make phone calls at our expense to rectify this.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Michael
Verified Buyer
“First rate service. Easy to get the cover that I wanted and received the documents to print off ,all within a very short time.Mike.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Leanne Crawford
Unverified Reviewer
“Appalling customer service from the AA this morning - despite being a loyal member for many years. disgraceful”
Helpful Report
Posted 11 years ago
Karls Barkley
Unverified Reviewer
“Customer Service is some of the best I've experienced! Five minutes for something I thought would take hours”
Helpful Report
Posted 11 years ago
Nicola Sole
Unverified Reviewer
“Sat waiting for an AA man on the motorway for over an hour. Two drive past and ignore us - rubbish customer service TheAA”
Helpful Report
Posted 11 years ago
Anonymous User
Verified Buyer
“Life Savers.”
Helpful Report
Posted 12 years ago
The AA is rated 2.8 based on 1,989 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request