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The AA Reviews

2.8 Rating 2,042 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,042 reviews
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03300 531 100

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customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
I tried to cancel this policy over aweek ago as we no longer own the car insured no answer by phone or e mail, I was also not happy with eth psuhy saleswomen who rang when teh houshold insuarnce expired aferter 6 months. I shall avoid the AA in future.
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(Car Insurance) - Posted 11 years ago
Only interested in selling you more stuff you don't want
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(Car Insurance) - Posted 11 years ago
Happy enough with my first years cover. Didn't need to get in touch,or make a claim. happy enough to renew, if the price is right
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(Car Insurance) - Posted 11 years ago
Very good service all round
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(Car Insurance) - Posted 11 years ago
Excellent web
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(Home Insurance) - Posted 11 years ago
instructions were clear as were the documents - an easy site to deal with.
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(Home Insurance) - Posted 11 years ago
Luckily, I have not needed to make any claims. The AA have kept me in touch with all that is on offer with them via my Emails and the information is very worthwhile.
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(Car Insurance) - Posted 11 years ago
Experience of buying AA insurance was as I expected - reasonably efficient as any good company should be.
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(Home Insurance) - Posted 11 years ago
when i was quoted a better price than any other insurance company i decided that i would try the AA i have been happy with the insurance and hopefully with renew my insurance with them this year
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(Car Insurance) - Posted 11 years ago
Very pleased with the service.
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(Car Insurance) - Posted 11 years ago
Had occasion to call out AA Breakdown which came with the policy who arrived quite promptly and effectively changed the wheel of my car due to puncture. Tried to add my America based son to my policy over Christmas and was informed that this could not be done. Apparently this is endemic through the insurance trade. It would have been handy at that time to have my 49 year old son drive but his age made no affect. The last time he was in the UK did which was three years ago. I can drive on his policy when I visit the States, however, I am nervous with the change in driving on the opposite side. I am 73.
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(Car Insurance) - Posted 11 years ago
Friendly & helpful staff I needed to amend my policy recently it was quick & easy
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(Car Insurance) - Posted 11 years ago
First class hassle free service
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(Car Insurance) - Posted 11 years ago
Great friendly service and arrived quickly at my breakdown.
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Posted 11 years ago
very helpful when i broke down,quick to respond.
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(Car Insurance) - Posted 11 years ago
Good!
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(Car Insurance) - Posted 11 years ago
I found them OK but was surprised when I changed to a SMALLER less sporty car that my insurance went up .
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(Car Insurance) - Posted 11 years ago
so far so good just hope they can do the same for me this year
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(Car Insurance) - Posted 11 years ago
Excellent support and service
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(Home Insurance) - Posted 11 years ago
A great organisation and good peace of mind when travelling, not only for me but - on the Roadside Relay package - for my friends and family too. Craig
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(Car Insurance) - Posted 11 years ago
The AA is rated 2.8 based on 2,042 reviews