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The AA Reviews

2.8 Rating 2,028 Reviews
44 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 2,028 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 22%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“very helpful when i broke down,quick to respond.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Krzysztof
Verified Buyer
“Good!”
Helpful Report
(Car Insurance) - Posted 11 years ago
Vincent
Verified Buyer
“I found them OK but was surprised when I changed to a SMALLER less sporty car that my insurance went up .”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“so far so good just hope they can do the same for me this year”
Helpful Report
(Car Insurance) - Posted 11 years ago
Bruce
Verified Buyer
“Excellent support and service”
Helpful Report
(Home Insurance) - Posted 11 years ago
Ronald
Verified Buyer
“A great organisation and good peace of mind when travelling, not only for me but - on the Roadside Relay package - for my friends and family too. Craig”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I seem to have been signed up for various add on "benefits" which I didn't ask for but which they deduct money from my bank account without my authorisation.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Paula
Verified Buyer
“Very quick and easy way to obtain car insurance.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Very good.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“All very satisfactory.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“adequate cover offered with no attempt to over insure, very good.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Bernard
Verified Buyer
“Excellent rates, service and helpful call centre.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Paul
Verified Buyer
“Very good service indeed.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“When you get on in years it is hard to remember what you did last week never mind last March, so answers are the best i can remember.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Good Insurance.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“esay and cheap.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I was very pleased with the insurance, look forward to another year if the cost is similar to what I have been paying,.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Pavel
Verified Buyer
“keep going this way.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I am not from Kilmarnock.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I have nothing to add.”
Helpful Report
(Home Insurance) - Posted 11 years ago
The AA is rated 2.8 based on 2,028 reviews
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