The AA Reviews

Name: The AA
Rating: 2.78

2.8 Rating 2,042 Reviews

44 %

of reviewers recommend The AA

Company Reviews

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Metrics

2.8

Based on 2,042 reviews

Customer Service
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

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Anonymous // 01/01/2019

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“Good value easy to use”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Dont go with them. They take ages to answer phones,and the patrol men are alot to be desired. Cheeky,moody. They lied about me being abusive to them, which I certainly did not. Due to the lies I have been banned from the aa. That's terrible. They treat customers like rubbish. Dont use them!!”

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Posted 5 years ago

“Getting in touch with them was a nightmare was waiting over one and a half hours to finally get through. Policy itself is cheap but the extras come expensive.”

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(Car Insurance) - Posted 5 years ago

“AA insurance seems to be good though i havent made a claim yet and im waiting to see what the renewal quote will be”

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(Car Insurance) - Posted 5 years ago

“1st class service”

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(Car Insurance) - Posted 5 years ago

“Very hard to speak to any one, charge you for any changes which eventually makes the cost dearer than other companies. Would not use the AS again. I expect problems when my policy ends. Beware!!!”

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(Car Insurance) - Posted 5 years ago

“Probably one of the best car insurance provider I've had staff are very friendly and pull out the stops to keep me rolling on the road would highly recommend using aa for insurance and breakdown cover.”

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(Car Insurance) - Posted 5 years ago

“Good and cheapest car insurance got through the confused.com”

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Posted 5 years ago

“David rescued me when I had run out of petrol,having left my handbag elsewhere-and my husband had removed my "emergency money" from the car !!!! This was on 4.6.2021.He could not have been kinder and more professional.It was getting dark and I was still far from home after a long and difficult journey.THANK YOU SO MUCH,DAVID.Job no:10983”

Helpful Report

Posted 5 years ago

“Very bad on timing, when I could I said the car was smoking can't be driven no need to send out a mechanic need a recovery truck, waited 3 hours middle of the road in in the cold at mid night on a un safe road very un happy they were very good on timing before very disappointed”

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Posted 5 years ago

“Stay well away left me and my children in side of a busy a road then to get told not to ring them back they have passed me over to a local garage so they can’t help I need to ring them why join aa just let them use third party’s just sign up with one of there partners directly”

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Posted 5 years ago

“Highly recommended easy to sort out have no issues with them LOVE AA”

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(Car Insurance) - Posted 5 years ago

“Process no problem, not made any claims, so unable to assess if acceptable.”

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(Home Insurance) - Posted 5 years ago

“I have breakdown cover for many years with the AA. Having the use of more than one car and like the fact if you are a passenger you are covered. My old car was a right Friday car and had to call them out 3 or 4 times within a Couple of months ever time first class service. Bit annoying that you have to stop do not automatically renew. When you start again much better price no reward for being loyal. But that said I really think they are good”

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(Home Insurance) - Posted 5 years ago

“When ringing staff are not very help full , changed Vehicle details paperwork still came through with old details on , tried telling them I don’t owe this vehicle any more, you would not think this was difficult information to sort out , wish I had just cancelled the policy 😡 not happy”

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Posted 5 years ago

“Changed insurance provider this year due to Churchill increasing their premium by a fair amount. Went with AA as their cost was a lot cheaper. We have been insured with AA in the past and they declined our claim for a garden wall which fell down during a storm. They didn’t take the time to explain why. I don’t think we’ve claimed on our house insurance EVER ( 40 plus years). If you had asked at that time what we thought of AA my review would have been a lot different. RANT OVER!”

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(Car Insurance) - Posted 5 years ago

“They've owe me £300 for over 2 months and have stopped replying to my emails. If I owed them £300 they'd be all over it. Pretty disgraceful”

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Posted 5 years ago

“Left sitting on a major dual carriage way for 4 hours with elderly parents and 2 children. My children were petrified. AA patrol van drove straight passed and then phone to say he wasn't dealing with it. After further 3 calls and on hold for ever no one new what was happening. Ended up being taken to a safe place in a police car. And then had to sit in the car on the back of a low loader tow truck who thankfully got us home. Mansfield recovery were amazing caring. Can't say that about the AA disgusting. 4 emergency service what a joke.”

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Posted 5 years ago

“Tried to charge me £25 to swap my number plate. I’ve had a private plate for over 20 years and never paid to swap it before. I refused to pay the £25 and will take my business elsewhere. Rip off.”

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Posted 5 years ago

“Everything okay so far.”

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(Car Insurance) - Posted 5 years ago

The AA is rated 2.8 based on 2,042 reviews