Login
Start Free Trial Are you a business? Click Here

The AA Reviews

2.8 Rating 2,052 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,052 reviews
Customer Service
Communication Channels
Telephone
Read The AA Reviews
Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Easy to complete.Had no dealing and no claims so far .All
Helpful Report
(Car Insurance) - Posted 5 years ago
very good would recommend it.
Helpful Report
(Car Insurance) - Posted 5 years ago
Very very Happy with AA Car insurance ...
Helpful Report
(Car Insurance) - Posted 5 years ago
Just to rub salt into my wounds, after flattening my car battery in a shopping centre car park, by leaving my headlamps on. I was then accused of bribery by an AA van driver who was about 4 spaces and a car length away. He would have lost his job apparently. Sacked because he helped start up someone's car. What kind of shambles is this anyway. Stick yer AA and yer job where the sun don't shine.
Helpful Report
Posted 5 years ago
Excellent customer service representative Mark one of the AA team mechanical engineer had done hard work
Helpful Report
Posted 5 years ago
Not spoken to anyone did it online and all I get from AA is emails trying to sale me more insurance
Helpful Report
(Car Insurance) - Posted 5 years ago
First class service. Informed by the agent someone would assist us at home with our puncture by 6.50pm. Richie arrived before that. Swiftly sorted our puncture. Very polite, friendly and professional.
Helpful Report
Posted 5 years ago
It has been reassuring to have AA cover although I haven't been anywhere due to the Pandemic so I can't comment on their service.
Helpful Report
(Car Insurance) - Posted 5 years ago
Very nice staff to talk yo on the phone and very helpful .
Helpful Report
(Car Insurance) - Posted 5 years ago
I chose the AA as it was a good price, not the cheapest but good and a known reliable company. I renewed without hesitation because there was no massive increase in price
Helpful Report
(Home Insurance) - Posted 5 years ago
Good value easy to use
Helpful Report
(Car Insurance) - Posted 5 years ago
Dont go with them. They take ages to answer phones,and the patrol men are alot to be desired. Cheeky,moody. They lied about me being abusive to them, which I certainly did not. Due to the lies I have been banned from the aa. That's terrible. They treat customers like rubbish. Dont use them!!
Helpful Report
Posted 5 years ago
Getting in touch with them was a nightmare was waiting over one and a half hours to finally get through. Policy itself is cheap but the extras come expensive.
Helpful Report
(Car Insurance) - Posted 5 years ago
AA insurance seems to be good though i havent made a claim yet and im waiting to see what the renewal quote will be
Helpful Report
(Car Insurance) - Posted 5 years ago
1st class service
Helpful Report
(Car Insurance) - Posted 5 years ago
Very hard to speak to any one, charge you for any changes which eventually makes the cost dearer than other companies. Would not use the AS again. I expect problems when my policy ends. Beware!!!
Helpful Report
(Car Insurance) - Posted 5 years ago
Probably one of the best car insurance provider I've had staff are very friendly and pull out the stops to keep me rolling on the road would highly recommend using aa for insurance and breakdown cover.
Helpful Report
(Car Insurance) - Posted 5 years ago
Good and cheapest car insurance got through the confused.com
Helpful Report
Posted 5 years ago
David rescued me when I had run out of petrol,having left my handbag elsewhere-and my husband had removed my "emergency money" from the car !!!! This was on 4.6.2021.He could not have been kinder and more professional.It was getting dark and I was still far from home after a long and difficult journey.THANK YOU SO MUCH,DAVID.Job no:10983
Helpful Report
Posted 5 years ago
Very bad on timing, when I could I said the car was smoking can't be driven no need to send out a mechanic need a recovery truck, waited 3 hours middle of the road in in the cold at mid night on a un safe road very un happy they were very good on timing before very disappointed
Helpful Report
Posted 5 years ago
The AA is rated 2.8 based on 2,052 reviews