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The AA Reviews

2.8 Rating 2,042 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,042 reviews
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03300 531 100

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customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Go compare seemed very efficient and guided me to the best quote from the car insurance companies. I then negotiated further discount from the quoted discount on go compare
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(Car Insurance) - Posted 5 years ago
I found a very promt service Damian was very polite and proffesional was clean and tidy he exsplained to me what he tested etc the advice was excellalant ill give him 100% no complaints at all thank you Damian
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Posted 5 years ago
Not impressed with the AA and. With different provider
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(Car Insurance) - Posted 5 years ago
The cover seems fine,at a competitive price.but I do need a paper certificate. To keep my house documentation in order mainly for my family.
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(Home Insurance) - Posted 5 years ago
Very happy with the AA car insurance good value for the money
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(Car Insurance) - Posted 5 years ago
Haven’t had to make a claim so cannot comment on service!
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(Car Insurance) - Posted 5 years ago
I know from experience that you never find out how good an insurance company is until you make a claim . AA has a good reputation and obviously I hope that I never have cause to make a claim
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(Car Insurance) - Posted 5 years ago
Pleased I’m with the AA I’ve got break down cover aswell as insurance
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(Car Insurance) - Posted 5 years ago
Thankfully haven’t had to claim so cannot comment. The documents I received were easy to understand should the inevitable happen. Very pleased with my purchase.
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(Car Insurance) - Posted 5 years ago
I have been with the AA for years I'm a gold member.When I needed I had good servic
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(Car Insurance) - Posted 5 years ago
Very good company
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(Car Insurance) - Posted 5 years ago
Reliable and efficient service
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(Car Insurance) - Posted 5 years ago
Good customer service
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(Car Insurance) - Posted 5 years ago
Terrible company terrible customer service terrible customer service agent was unable to fix a simple flight
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Posted 5 years ago
I had an accident. They provided transport for my car very promptly. Their service was exceptional.
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(Car Insurance) - Posted 5 years ago
AA provided sufficient cover at an affordable price. I have no illusions that they will inflate renewal cover when the time comes and I will have to play the famous price dance with other insurance company's to get a new cover!
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(Car Insurance) - Posted 5 years ago
Staff friendly but the first company to have charged me when cancelling an automatic renewal after the renewal date. I do this every year because I’m so disorganised, and insurers have always refunded in full. Not these swines - £44 for being insured by them for 8 days! Leaves one incredibly sour taste in the mouth and wouldn’t use them again now.
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Posted 5 years ago
Class windscreen replacement as a non fault accident.???. Had to pay a increased premium. Majority of the other insurance companies don't charge or take a portion of the no claims discount.
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Posted 5 years ago
Everything that has been said is true
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(Car Insurance) - Posted 5 years ago
Easy and quick to join with clear and simple instructions
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(Car Insurance) - Posted 5 years ago
The AA is rated 2.8 based on 2,042 reviews