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The AA Reviews

2.8 Rating 2,059 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,059 reviews
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03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
“Very easy to use. Get a good deal. I always use go compare every year when renewing my car insurance.”
Helpful Report
(Car Insurance) - Posted 5 years ago
“The AA policy is to rip existing customers off. Quote last year £137.19. Quote this year £170.30. Went on Compare the Market and Confused. Accepted cheapest quote at £106.43 with Zenith. Emailed the AA to end insurance advising amount of new quote and that's when they offered a revised quote of £105.87, which is £64.43 lower than their quote. Too late buddy - gone with Zenith. What a rip-off”
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Posted 5 years ago
“Very easy to use on website...not had any claims so cannot judge their customer services. Cheaper insurance than anywhere.”
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(Car Insurance) - Posted 5 years ago
“Unfortunately because of Covid I’ve not been driving ... so paid out really for nothing., hopefully get a good price later this year !”
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(Car Insurance) - Posted 5 years ago
“Expensive but they were always good when I was a member before, so I trust they will be again.”
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(Car Insurance) - Posted 5 years ago
“AA Insurance - three weeks after my accident I have been sent round and round in circles by AA insurance and the other two companies that underwrite AA insurance with my car still sitting outside waiting to be repaired. I have always had great service from AA breakdown cover and so for the last 2 years have used AA insurance for both my car and house - never again.”
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Posted 5 years ago
“Our car lost power on a busy motorway around 6.20am and we pulled into the hard shoulder. Called AA as a member and they said because we are on a busy motorway it would be a priority. We ended up waiting close to 2 hours on the hard shoulder outside the car on a fence in the cold before a breakdown vr hike arrived. When I spoke to an AA representative all she said it’s that we don’t have as many breakdown response at this time of the day Tg”
The AA 2 star review on 20th May 2021
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Posted 5 years ago
“Great east service .. good price”
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(Car Insurance) - Posted 5 years ago
“Great price combo with breakdown cover.”
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(Car Insurance) - Posted 5 years ago
“Easy clear site to use, we had no problems.”
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(Car Insurance) - Posted 5 years ago
“Over two hours to reach us. They sent a car repair company, whi hadn't got a clue. He was on Google trying to find where the fuse box was. Couldn't fix it, Told us to ring AA back.”
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Posted 5 years ago
“Very good service from AA”
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(Car Insurance) - Posted 5 years ago
“My claim was only for windscreen replacement. No problems.”
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(Home Insurance) - Posted 5 years ago
“Car insurance is something you buy hoping never to use , but if you do you want something you can trust.”
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(Car Insurance) - Posted 5 years ago
“I been wait to be recovered by the AA since half 4 this afternoon am at the bottom of North Wales am still waiting here there not getting here till half 1 in the morning it a 2 and a hour drive back to Manchester am sat in my van its freezing”
The AA 1 star review on 5th May 2021
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Posted 5 years ago
“I hope I get same excellent value as I did this time.”
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(Car Insurance) - Posted 5 years ago
“Very impressed with the quick response. Mike was very polite and professional. Thank you AA and Mike for the excellent service”
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Posted 5 years ago
“Go compare seemed very efficient and guided me to the best quote from the car insurance companies. I then negotiated further discount from the quoted discount on go compare”
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(Car Insurance) - Posted 5 years ago
“I found a very promt service Damian was very polite and proffesional was clean and tidy he exsplained to me what he tested etc the advice was excellalant ill give him 100% no complaints at all thank you Damian”
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Posted 5 years ago
“Not impressed with the AA and. With different provider”
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(Car Insurance) - Posted 5 years ago
The AA is rated 2.8 based on 2,059 reviews