The AA Reviews

Name: The AA
Rating: 2.78

2.8 Rating 2,042 Reviews

44 %

of reviewers recommend The AA

Company Reviews

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Metrics

2.8

Based on 2,042 reviews

Customer Service
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dad an i were trying to jump start my mini one and forgot that we left the keys in the ignition then the keys got locked inside! I phoned the AA waiting less than a minute for someone to answer so i can explain what happens and within 15 minutes someone arrived! His name was Steve Spiller and he was very honest and genuine. He realized what had happened and we had a few laughs as i could've and should've phoned the AA to sort the problem! Steve was very persistent and professional not wanting to give up in retrieving my keys from the inside! Some time passed and eventually to much surprised he had managed to squeeze the keys between my drivers window! Id rate him 11 out of 10! top bloke, he turned a rubbish day into a great day. Many Thanks Rob”

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Posted 5 years ago

“I have made a claim under this policy. However I did not receive the refund of the excess I had to pay (£200). This seemed enormously complicated and did not come to fruition.”

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(Car Insurance) - Posted 5 years ago

“I have a membership with AA and I when I had a breakdown, I was told that they can fix in the part and my membership covered labour cost. Me and the AA guy drove to eurocar parts and then he fixed them in. Later I realised the prices that he fixed on did not match the price on eurocar parts website. I informed AA as soon as a I realised and the woman on the phone was even confused so she opened up a case. Later they sent an email explaining that Eurocar parts is their supplier but they charge through their own rates as they fit it In during the breakdown.... they are so SNEAKY. They charged me £110 extra on top of the parts! They said because i had a special membership i will only be charged for parts. This was misleading information, otherwise I would’ve never asked them to do it. If they ask you if they would like to fit in the parts, don’t go with them unless you mind them bumping you up heavily. Its disgusting what they done. You’re better off asking them what needs to be replaced and then asking your local garage person to do it!”

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Posted 5 years ago

“I've luckily never had to use their services so can't really comment further.”

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(Car Insurance) - Posted 5 years ago

“No problems so far”

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(Home Insurance) - Posted 5 years ago

“I havent had many dealings with AA but what dealings i have had were good”

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(Car Insurance) - Posted 5 years ago

“cover is good, and price is right”

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(Home Insurance) - Posted 5 years ago

“Excellent service, gyre at communication, very helpful In short, outstanding”

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(Car Insurance) - Posted 5 years ago

“very competitive price”

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(Car Insurance) - Posted 5 years ago

“Simple enough to set up and a good priced deal”

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(Car Insurance) - Posted 5 years ago

“iubugnmhtgvhgfvecvgbhn”

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(Car Insurance) - Posted 5 years ago

“Excellent product and service. My claim was dealt with ( in spite of all covid related restrictions ) within 2 days, and the AA arranged repairs and collection of my vehicle. The AA have accomplished a high score from me due to the very highest of standards and customer care.”

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(Car Insurance) - Posted 5 years ago

“Good cooperation.”

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(Car Insurance) - Posted 5 years ago

“I reported a breakdown with my new vehicle registration. They sent out a third party engineer with my old vehicle details. Luckily the third party engineer took photos of my vehicle registration. When the third party had taken my car to the mechanics, because it was so early they left my car outside the garage. When I got there in the morning when the garage was open, I noticed a parking ticket on the vehicle. I called the AA to ask for a report & they told me to wait 24 hours..after 4 days still no report. I called up again & they told me that the report is in my old vehicle details and that if I need it to be changed I should call up the third party to get that done. So I called up the third party company & they said only the AA can do that & that I should have the AA call them because they have evidence that it was my new vehicle that had broken down. So when I relayed the information back to the AA..the AA told me that they can call up but they are not going to put any pressure on the third party company to change the report with the correct vehicle registration. So basically I have a parking ticket because of the AA & a breakdown report in my old vehicle because of the AA. So now I can’t fight the Parking ticket. This is just awful and unacceptable!!!”

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Posted 5 years ago

“I have been a AA member for many years now and having my insurance with them made it easier for me to understand the documents over the many that I have been a member I have always found them easy to get along with.”

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(Car Insurance) - Posted 5 years ago

“I have not sued the insurance as you would expect so I have no idea if they are any good or not I don't really know where to find my policy documents or phone number to make a claim as like other companies it's done online to save money with total disregard for customers!”

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(Home Insurance) - Posted 5 years ago

“Absolutely shocking service! Car was stuck in my drive with no mot.. spoke to AA and they said if I get it booked in for mot they would come and take it to the location. Booked my mot and called them back for them to offer me a home start add-on to my membership for £150!!!! I mentioned it was at my home the first time I called! Money making low life's!! Go to Green Flag much better!”

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Posted 5 years ago

“Good value for money for big firm”

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(Car Insurance) - Posted 5 years ago

“Shocking to say the least. My elderly mum broke down on a really dangerous country road and the horrid man on the other end of the phone had no interest and hung up. Absolutely disgusted. Thank goodness the local police came to our rescue.”

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Posted 5 years ago

“quoted me one price went to pay & it went up £30.00. Sent them a screen shot and got it at the original price they quoted”

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(Car Insurance) - Posted 5 years ago

The AA is rated 2.8 based on 2,042 reviews