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The AA Reviews

2.8 Rating 2,059 Reviews

44 %

of reviewers recommend The AA

Company Reviews

2.8

Based on 2,059 reviews

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(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

60

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good price and easy to do”

Helpful Report

(Car Insurance) - Posted 5 years ago

“So I’m a NHS worker and just tried to to order breakdown cover with the AA as they stated 40% off and it stated this will be calculated at payment, this is a lie, no discount was added but they took my payment and when I called to check on this they said they are not sure why this is however it I want to cancel it will be £20!!!!! What a sneaky trick they play to steal NHS workers money!!!!”

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Posted 5 years ago

“Never had a problem with AA. They've never let me down and have always got to me within a reasonable time”

Helpful Report

(Car Insurance) - Posted 5 years ago

“very good.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“When you buy policy the AA put you on auto renewal, now got to phone up to cancel the auto renewal before it goes up in price.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Good service, but decline automatic renewals for breakdown service.”

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(Car Insurance) - Posted 5 years ago

“Good”

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(Car Insurance) - Posted 5 years ago

“easy to set up hassle free”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Good enough but until you claim that’s when you find out how good they are, I hope I don’t find out”

Helpful Report

(Car Insurance) - Posted 5 years ago

“The annual premiums for car and house insurance were half of what I was paying before.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“5 STAR company . safe in there hands. The name which has been around for years, so no worries.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Everything has been very easy with AA. My one disappointment is that after watching the Martin Lewis TV programme advising customers to notify car insurance companies of reduced mileage (as a result of Covid-19) during the insurance year, customers could expect a rebate on their insurance. That is not the case with AA. Whilst they would charge me more if I exceeded the miles I estimated for insurance, they will not refund for significantly reduced usage during Covid-19 lockdowns. This is disappointing.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I took the roadside assistance bundled in - very good.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Did not get the insurance because to expensive.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Fantastic there within the hour lovely guy named nicholas helped us with my flat battery”

Helpful Report

Posted 5 years ago

“Great service, can’t fault them”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I am very happy with the AA service.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Before AA attended my breakdown - fast response and a slick kind service - There is an AA champion sitting by the phone who helps put the APP onto the phone. My eternal thanks for his perseverance with me. Took 45 mins for the computer literate genius who had patience and determination to achieve it for me and hence I had no trouble calling for assistance recently. (Old customer linked with Halifax bank account and also increased package) many thanks”

Helpful Report

Posted 5 years ago

“We broke down at a petrol station in our occasionally used pick-up truck and called the AA as we thought this vehicle was included in our membership.. Were told this vehicle was no longer insured, and only one (our private car) was included. We were charged £49 to get us on our way in the truck, then subsequently discovered our car, used practically on a daily basis was removed from our membership, no longer insured, and replaced by the pick up truck!! Called customer services, received no reply, so wrote to CEO, Simon Breakwell, and received response from the ' Executive Case Manager ' who did not understand our complaint, that being ' why remove our car, and replace with the truck which we did not appreciate had been removed from membership!' Have been told the £49 paid will be refunded as we are loyal members, but as we have told AA we will not be rejoining, we will wait and see if this promise is forthcoming. AA are not good at corresponding, at clarification on membership, so we are looking for breakdown insurance that we can trust to do this! In the meantime no cover on the car we drive daily!! More to say, the AA 'rescue' wore no mask, even though there is a great deal of this enforcement made on the telephone response.”

Helpful Report

Posted 5 years ago

“Unfortunately I had the wrong insurance date so had to cancel. They were most understanding and cancelled on the spot. Cant say the same for AA car rescue even though it was only an hour later they were going to charge me £20.”

Helpful Report

(Home Insurance) - Posted 5 years ago

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The AA is rated 2.8 based on 2,059 reviews