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The AA Reviews

2.8 Rating 2,042 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,042 reviews
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03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Thankfully never had to use them for any breakdown , benefits are good , well worth the fee alone.
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(Car Insurance) - Posted 5 years ago
Today a young aa man called Abdul came to my rescue my front coil spring had broken and he has now taken my car to the garage he was a credit to the AA he was such a nice man and so professional so conscious re the safety of me and my car as I broke down on a busy duel carriageway So thankful for him today Thank you Abdul Gillingham Kent
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Posted 5 years ago
Very efficient with online services
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(Car Insurance) - Posted 5 years ago
very good price and easy to do
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(Car Insurance) - Posted 5 years ago
So I’m a NHS worker and just tried to to order breakdown cover with the AA as they stated 40% off and it stated this will be calculated at payment, this is a lie, no discount was added but they took my payment and when I called to check on this they said they are not sure why this is however it I want to cancel it will be £20!!!!! What a sneaky trick they play to steal NHS workers money!!!!
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Posted 5 years ago
Never had a problem with AA. They've never let me down and have always got to me within a reasonable time
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(Car Insurance) - Posted 5 years ago
very good.
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(Car Insurance) - Posted 5 years ago
When you buy policy the AA put you on auto renewal, now got to phone up to cancel the auto renewal before it goes up in price.
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(Car Insurance) - Posted 5 years ago
Good service, but decline automatic renewals for breakdown service.
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(Car Insurance) - Posted 5 years ago
Good
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(Car Insurance) - Posted 5 years ago
easy to set up hassle free
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(Car Insurance) - Posted 5 years ago
Good enough but until you claim that’s when you find out how good they are, I hope I don’t find out
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(Car Insurance) - Posted 5 years ago
The annual premiums for car and house insurance were half of what I was paying before.
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(Car Insurance) - Posted 5 years ago
5 STAR company . safe in there hands. The name which has been around for years, so no worries.
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(Car Insurance) - Posted 5 years ago
Everything has been very easy with AA. My one disappointment is that after watching the Martin Lewis TV programme advising customers to notify car insurance companies of reduced mileage (as a result of Covid-19) during the insurance year, customers could expect a rebate on their insurance. That is not the case with AA. Whilst they would charge me more if I exceeded the miles I estimated for insurance, they will not refund for significantly reduced usage during Covid-19 lockdowns. This is disappointing.
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(Car Insurance) - Posted 5 years ago
I took the roadside assistance bundled in - very good.
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(Car Insurance) - Posted 5 years ago
Did not get the insurance because to expensive.
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(Car Insurance) - Posted 5 years ago
Fantastic there within the hour lovely guy named nicholas helped us with my flat battery
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Posted 5 years ago
Great service, can’t fault them
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(Car Insurance) - Posted 5 years ago
I am very happy with the AA service.
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(Car Insurance) - Posted 5 years ago
The AA is rated 2.8 based on 2,042 reviews