The AA Reviews

Name: The AA
Rating: 2.78

2.8 Rating 2,052 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,052 reviews

Customer Service
Communication Channels	Telephone

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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Reliable and efficient service”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Good customer service”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Terrible company terrible customer service terrible customer service agent was unable to fix a simple flight”

Helpful Report

Posted 5 years ago

“I had an accident. They provided transport for my car very promptly. Their service was exceptional.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“AA provided sufficient cover at an affordable price. I have no illusions that they will inflate renewal cover when the time comes and I will have to play the famous price dance with other insurance company's to get a new cover!”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Staff friendly but the first company to have charged me when cancelling an automatic renewal after the renewal date. I do this every year because I’m so disorganised, and insurers have always refunded in full. Not these swines - £44 for being insured by them for 8 days! Leaves one incredibly sour taste in the mouth and wouldn’t use them again now.”

Helpful Report

Posted 5 years ago

“Class windscreen replacement as a non fault accident.???. Had to pay a increased premium. Majority of the other insurance companies don't charge or take a portion of the no claims discount.”

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Posted 5 years ago

“Everything that has been said is true”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Easy and quick to join with clear and simple instructions”

Helpful Report

(Car Insurance) - Posted 5 years ago

“My wife had an sp30 4 years and 11 months before and the excess charge was massive ..so i cancelled and used my prev insurer (LV ) for a much better price”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Awkward when making a claim, too many issues + not enough resolutions. Not recommended.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I moved house and The AA wanted to charge me almost the same fee that I paid for the insurance for a year.... ridiculous. When I called them to clarify and negotiate, the customer service offered two options: To pay this unfair offer, or cancel the policy. I chose to cancel and contracted another company. Never again AA.”

Helpful Report

Posted 5 years ago

“Changed my car,insurance details for my new car done very quickly over the phone hassle free.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I have house insurance with AA and am very happy with the service I have been getting from them.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Easy to use .easy to set up .not had to claim so cannot comment on how they are . Was best cover and most comprehensive at the time .”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Hoping to get a new and same price for my next renewal”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Bought house insurance But For some reason I had Break down cover I not got a car or any motor The cancelled my house insurance as the wasnt money in bank to pay both So mad 😡 so one day I couldn’t find my papers what I was covered for so Called up was talked to rudely by a man he put phone down on me called agsin talked to a lovely lady Really help full She told me my house insurance was cancelled as the wasnt enof money in bank at the time 😬got told she will pass it to the complaints department how you want to be contacted this x that I said phone call x I’m not happy she said ok it could be a few days I Waited for a phone call of the aa team but didn’t call me then yo get a letter this morning saying nothing can be done takes the Hiss in my eyes I’m Not even insurance for my house Called today talked to a feller rude ill mannered again is that aa talked rudely by men 🤔 My mind boggles how this could happen x nothing put right The best not call me up asking do I want this insurance as the will get told fumming isn’t the word I’m A single mother of six kids one is disabled I could cry 😭 But I’m not”

Helpful Report

Posted 5 years ago

“Very good service easy to do and a very good price also I've got full breakdown cover for peace of mind”

Helpful Report

(Car Insurance) - Posted 5 years ago

“We had a bit of bother at first. But it was sorted out.”

Helpful Report

(Car Insurance) - Posted 5 years ago

The AA is rated 2.8 based on 2,052 reviews