Login
Start Free Trial Are you a business? Click Here

The AA Reviews

2.8 Rating 2,059 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,059 reviews
Customer Service
Communication Channels
Telephone
Read The AA Reviews
Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
“The cover seems fine,at a competitive price.but I do need a paper certificate. To keep my house documentation in order mainly for my family.”
Helpful Report
(Home Insurance) - Posted 5 years ago
“Very happy with the AA car insurance good value for the money”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Haven’t had to make a claim so cannot comment on service!”
Helpful Report
(Car Insurance) - Posted 5 years ago
“I know from experience that you never find out how good an insurance company is until you make a claim . AA has a good reputation and obviously I hope that I never have cause to make a claim”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Pleased I’m with the AA I’ve got break down cover aswell as insurance”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Thankfully haven’t had to claim so cannot comment. The documents I received were easy to understand should the inevitable happen. Very pleased with my purchase.”
Helpful Report
(Car Insurance) - Posted 5 years ago
“I have been with the AA for years I'm a gold member.When I needed I had good servic”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Very good company”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Reliable and efficient service”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Good customer service”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Terrible company terrible customer service terrible customer service agent was unable to fix a simple flight”
Helpful Report
Posted 5 years ago
“I had an accident. They provided transport for my car very promptly. Their service was exceptional.”
Helpful Report
(Car Insurance) - Posted 5 years ago
“AA provided sufficient cover at an affordable price. I have no illusions that they will inflate renewal cover when the time comes and I will have to play the famous price dance with other insurance company's to get a new cover!”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Staff friendly but the first company to have charged me when cancelling an automatic renewal after the renewal date. I do this every year because I’m so disorganised, and insurers have always refunded in full. Not these swines - £44 for being insured by them for 8 days! Leaves one incredibly sour taste in the mouth and wouldn’t use them again now.”
Helpful Report
Posted 5 years ago
“Class windscreen replacement as a non fault accident.???. Had to pay a increased premium. Majority of the other insurance companies don't charge or take a portion of the no claims discount.”
Helpful Report
Posted 5 years ago
“Everything that has been said is true”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Easy and quick to join with clear and simple instructions”
Helpful Report
(Car Insurance) - Posted 5 years ago
“My wife had an sp30 4 years and 11 months before and the excess charge was massive ..so i cancelled and used my prev insurer (LV ) for a much better price”
Helpful Report
(Car Insurance) - Posted 5 years ago
“Awkward when making a claim, too many issues + not enough resolutions. Not recommended.”
Helpful Report
(Car Insurance) - Posted 5 years ago
“I moved house and The AA wanted to charge me almost the same fee that I paid for the insurance for a year.... ridiculous. When I called them to clarify and negotiate, the customer service offered two options: To pay this unfair offer, or cancel the policy. I chose to cancel and contracted another company. Never again AA.”
Helpful Report
Posted 5 years ago
The AA is rated 2.8 based on 2,059 reviews