Login
Start Free Trial Are you a business? Click Here

The AA Reviews

2.8 Rating 2,035 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,035 reviews
Customer Service
Communication Channels
Live Chat, Telephone
Read The AA Reviews
Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Expensive but they were always good when I was a member before, so I trust they will be again.
Helpful Report
(Car Insurance) - Posted 4 years ago
AA Insurance - three weeks after my accident I have been sent round and round in circles by AA insurance and the other two companies that underwrite AA insurance with my car still sitting outside waiting to be repaired. I have always had great service from AA breakdown cover and so for the last 2 years have used AA insurance for both my car and house - never again.
Helpful Report
Posted 4 years ago
Our car lost power on a busy motorway around 6.20am and we pulled into the hard shoulder. Called AA as a member and they said because we are on a busy motorway it would be a priority. We ended up waiting close to 2 hours on the hard shoulder outside the car on a fence in the cold before a breakdown vr hike arrived. When I spoke to an AA representative all she said it’s that we don’t have as many breakdown response at this time of the day Tg
The AA 2 star review on 20th May 2021
Helpful Report
Posted 4 years ago
Great east service .. good price
Helpful Report
(Car Insurance) - Posted 4 years ago
Great price combo with breakdown cover.
Helpful Report
(Car Insurance) - Posted 4 years ago
Easy clear site to use, we had no problems.
Helpful Report
(Car Insurance) - Posted 4 years ago
Over two hours to reach us. They sent a car repair company, whi hadn't got a clue. He was on Google trying to find where the fuse box was. Couldn't fix it, Told us to ring AA back.
Helpful Report
Posted 4 years ago
Very good service from AA
Helpful Report
(Car Insurance) - Posted 4 years ago
My claim was only for windscreen replacement. No problems.
Helpful Report
(Home Insurance) - Posted 4 years ago
Car insurance is something you buy hoping never to use , but if you do you want something you can trust.
Helpful Report
(Car Insurance) - Posted 4 years ago
I been wait to be recovered by the AA since half 4 this afternoon am at the bottom of North Wales am still waiting here there not getting here till half 1 in the morning it a 2 and a hour drive back to Manchester am sat in my van its freezing
The AA 1 star review on 5th May 2021
Helpful Report
Posted 4 years ago
I hope I get same excellent value as I did this time.
Helpful Report
(Car Insurance) - Posted 4 years ago
Very impressed with the quick response. Mike was very polite and professional. Thank you AA and Mike for the excellent service
Helpful Report
Posted 4 years ago
Go compare seemed very efficient and guided me to the best quote from the car insurance companies. I then negotiated further discount from the quoted discount on go compare
Helpful Report
(Car Insurance) - Posted 4 years ago
I found a very promt service Damian was very polite and proffesional was clean and tidy he exsplained to me what he tested etc the advice was excellalant ill give him 100% no complaints at all thank you Damian
Helpful Report
Posted 4 years ago
Not impressed with the AA and. With different provider
Helpful Report
(Car Insurance) - Posted 4 years ago
The cover seems fine,at a competitive price.but I do need a paper certificate. To keep my house documentation in order mainly for my family.
Helpful Report
(Home Insurance) - Posted 4 years ago
Very happy with the AA car insurance good value for the money
Helpful Report
(Car Insurance) - Posted 5 years ago
Haven’t had to make a claim so cannot comment on service!
Helpful Report
(Car Insurance) - Posted 5 years ago
I know from experience that you never find out how good an insurance company is until you make a claim . AA has a good reputation and obviously I hope that I never have cause to make a claim
Helpful Report
(Car Insurance) - Posted 5 years ago
The AA is rated 2.8 based on 2,035 reviews