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The AA Reviews

2.8 Rating 2,022 Reviews

44 %

of reviewers recommend The AA

Company Reviews

2.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 27%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 21st December 2025

David D. Williams

The AA 1 star review on 11th October 2025

The AA 1 star review on 21st September 2025

The AA 1 star review on 21st September 2025

The AA 1 star review on 12th September 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

The AA 1 star review on 19th March 2025

The AA 1 star review on 19th March 2025

58

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found the AA to be very good communicator, they have kept me up to date with everything I am entitled to”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Friendly, helpful and polite.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“The AA was the cheapest at the time of renewal. Everything was simple and straightforward.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Called them today and wow they were here in less than half an hour, to be fair I'm mechanically minded so had an idea, the technition who came out was pleasant and dealt with the problem professionally. Money well spent”

Helpful Report

Posted 5 years ago

“Very good service ,clear response to any questions that were asked.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Have been an AA car insurance customer on and off for many years - they have always been very competitive, always near the top on comparison websites. Had to make a claim following an accident some six years ago. Everything was handled superbly well, with excellent, prompt service on all aspects throughout. Have no complaints at all.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“No comment”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I would recommend the AA for its al around services”

Helpful Report

(Car Insurance) - Posted 5 years ago

“It was an easy purchase, pain free. Haven't made a claim yet, but feel sure it would be handed well.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“very easy customer intraction”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Was very easy to just swop suppliers”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very helpful, ready to offer lots of adaptable options, very careful to guide you through available options and combinations.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I’ve found them really good and really cheap fir car insurance there very friendly and quick to help with any information you need”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very helpful staff,not being brilliant with the internet so helpful to be able to talk me through a few issues”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Rang at 7.40 am patrol arrived within 15 mins found problem so I could get part, wet air filter, job finished by 8.10”

Helpful Report

Posted 5 years ago

“cant fault the AA in any way”

Helpful Report

(Car Insurance) - Posted 5 years ago

“never had a problem with them”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Good”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Couldn't fault them. And I will be back.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Nothing to say”

Helpful Report

(Car Insurance) - Posted 6 years ago

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The AA is rated 2.8 based on 2,022 reviews