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The AA Reviews

2.8 Rating 2,057 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,057 reviews
Customer Service
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03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
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60
Anonymous
Anonymous  // 01/01/2019
“Very good”
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(Car Insurance) - Posted 6 years ago
“Nono”
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(Car Insurance) - Posted 6 years ago
“Very strait forward no hassle well pleased.”
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(Home Insurance) - Posted 6 years ago
“Excellent Customer services.I was required to send quite a lot of Information.back and forth.but sorted.quit easily. Call Centre Is Excellent.”
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(Car Insurance) - Posted 6 years ago
“I have found the AA to be very good communicator, they have kept me up to date with everything I am entitled to”
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(Car Insurance) - Posted 6 years ago
“Friendly, helpful and polite.”
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(Car Insurance) - Posted 6 years ago
“The AA was the cheapest at the time of renewal. Everything was simple and straightforward.”
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(Car Insurance) - Posted 6 years ago
“Called them today and wow they were here in less than half an hour, to be fair I'm mechanically minded so had an idea, the technition who came out was pleasant and dealt with the problem professionally. Money well spent”
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Posted 6 years ago
“Very good service ,clear response to any questions that were asked.”
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(Car Insurance) - Posted 6 years ago
“Have been an AA car insurance customer on and off for many years - they have always been very competitive, always near the top on comparison websites. Had to make a claim following an accident some six years ago. Everything was handled superbly well, with excellent, prompt service on all aspects throughout. Have no complaints at all.”
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(Car Insurance) - Posted 6 years ago
“No comment”
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(Car Insurance) - Posted 6 years ago
“I would recommend the AA for its al around services”
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(Car Insurance) - Posted 6 years ago
“It was an easy purchase, pain free. Haven't made a claim yet, but feel sure it would be handed well.”
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(Car Insurance) - Posted 6 years ago
“very easy customer intraction”
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(Car Insurance) - Posted 6 years ago
“Was very easy to just swop suppliers”
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(Car Insurance) - Posted 6 years ago
“Very helpful, ready to offer lots of adaptable options, very careful to guide you through available options and combinations.”
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(Car Insurance) - Posted 6 years ago
“I’ve found them really good and really cheap fir car insurance there very friendly and quick to help with any information you need”
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(Car Insurance) - Posted 6 years ago
“Very helpful staff,not being brilliant with the internet so helpful to be able to talk me through a few issues”
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(Car Insurance) - Posted 6 years ago
“Rang at 7.40 am patrol arrived within 15 mins found problem so I could get part, wet air filter, job finished by 8.10”
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Posted 6 years ago
“cant fault the AA in any way”
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(Car Insurance) - Posted 6 years ago
The AA is rated 2.8 based on 2,057 reviews