The AA Reviews

Name: The AA
Rating: 2.79

2.8 Rating 2,022 Reviews

44 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 27%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

Tell us how The AA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The AA 1 star review on 21st December 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Clerk Ray

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the aa very good had a small problem but was delt with fast and professional very good company”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Have no problems with this insurance and would probaly renew policy.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“when i spoke to them on phone they were very helpful sorted my inquiry in no time at all and i was happy with the result”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Very impressed with the service I received would use again if the price for each individual car was as good as last years fantastic quotes .”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Quick and easy and very competitive so a no brained”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Been with the AA for a number of years always found them to be exelent in all areas if they had not been so I would not have stayed with them !”

Helpful Report

(Home Insurance) - Posted 8 years ago

“I have bought my insurance on line and itwas so easy it was over within 5 minutes I made a claim before Xmas it was dealt so professionally it was all hassle free very impressive I will recommend AA insurance and services to anybody anytime And thank you for for all the help Keep up the good service AA H.Osman”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Car wouldn't start and the AA came within 20 mins at 3am”

Helpful Report

Posted 8 years ago

“Really reliable fast service always helpful”

Helpful Report

(Car Insurance) - Posted 8 years ago

“All went very well on the phone, after giving new up-dated info to a very nice young lady named Beth she took the time to save me over £80 pounds, and also saved me more time and money by calling me back and giving me the good news of the savings she had arranged for me, Well done that girl.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Did an excellent job when I changed my car”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Very reasonable price. No problems”

Helpful Report

(Car Insurance) - Posted 8 years ago

“As I'm disabled I don't have patience , the adviser I spoke with said take it at a slow pace no rush . he was considerate very helpful and polite , had a great package for ,my needs ....”

Helpful Report

Posted 8 years ago

“I switched to AA for my car insurance and got it for only 2/3rds of my previous insurer's best offer. I had an emergency call-out a few months later and my problem was sorted very quickly in a most friendly and skillful manner.”

Helpful Report

Posted 8 years ago

“Very goo with all my dealings with the aa.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“excellent service”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Had no problem with this policy, making a claim was easy and efficient not a problem at all. Would recommend the AA to anyone looking for reasonable insurance .”

Helpful Report

(Car Insurance) - Posted 8 years ago

“When i took out this policy,it was one of the most competative i had seen.This was the only reason i picked the AA.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“They turned up when they said and were polite and in control with plenty of customer contact! Then they sorted my flat tyre out and led me to a tyre repairer and job done!”

Helpful Report

Posted 8 years ago

“Prices good. Helpful and friendly staff. Do recommend to my friends”

Helpful Report

(Car Insurance) - Posted 8 years ago

The AA is rated 2.8 based on 2,022 reviews