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The AA Reviews

2.8 Rating 1,973 Reviews
45 %
of reviewers recommend The AA
Company Reviews Questions Metrics
2.8
Based on 1,973 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 36%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Avg Email Response Time
-1 hours
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 19th March 2025
Clerk Ray
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 22nd September 2024
M Khan
The AA 1 star review on 17th September 2024
Anonymous
The AA 5 star review on 17th September 2024
Emily
The AA 5 star review on 20th July 2024
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Highly recommend the AA. No problems, and they have recovered me without a fuss from some pretty remote locations.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“I had to make a claim and the service was excellent. A courtesy car was brought to me and my damaged car taken away. The same when my car was returned mended.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Recently swapped cars on my Policy. Cost £35 and was very simple. Then I was handed to Recovery and they swapped my car over there too”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“No complaints”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Very quick and easy to deal with and easy to understand which is a big thing these days”
Helpful Report
(Car Insurance) - Posted 4 years ago
Martin Higgins
Verified Reviewer
“Slightly more expensive than other companies”
Helpful Report
(Home Insurance) - Posted 4 years ago
David Young
Verified Reviewer
“Very good cover provided, not used as yet. Only down side is that I had to pay £20 on change of my address, can't understand why they are allowed to do this, very wrong.”
Helpful Report
(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“The AA has been amazing with their service so easy to deal with. I would certainly recommend them.”
Helpful Report
(Car Insurance) - Posted 4 years ago
The AA is rated 2.8 based on 1,973 reviews
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