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The AA Reviews

2.8 Rating 2,057 Reviews
44 %
of reviewers recommend The AA
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2.8
Based on 2,057 reviews
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03300 531 100

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customer.solutions@theaa.com

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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
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Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 5 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 5 years ago
Lorraine
Verified Reviewer
“Carnt felt the aa .very quick in tesponxe”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“Highly recommend the AA. No problems, and they have recovered me without a fuss from some pretty remote locations.”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“I had to make a claim and the service was excellent. A courtesy car was brought to me and my damaged car taken away. The same when my car was returned mended.”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“Recently swapped cars on my Policy. Cost £35 and was very simple. Then I was handed to Recovery and they swapped my car over there too”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“No complaints”
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(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“Very quick and easy to deal with and easy to understand which is a big thing these days”
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(Car Insurance) - Posted 5 years ago
Martin Higgins
Verified Reviewer
“Slightly more expensive than other companies”
Helpful Report
(Home Insurance) - Posted 5 years ago
David Young
Verified Reviewer
“Very good cover provided, not used as yet. Only down side is that I had to pay £20 on change of my address, can't understand why they are allowed to do this, very wrong.”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“The AA has been amazing with their service so easy to deal with. I would certainly recommend them.”
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(Car Insurance) - Posted 5 years ago
Mark Cook
Verified Reviewer
“Competitive premium but even better - we are changing a vehicle and they cover the previous vehicle for 14 days so if you have bought a new car and want to sell the old one after, you are still insured for a limited period. A really useful customer-facing option which few people know about and not something I have heard other companies offer. I don't know if there is a limit to the number of times you can get this e.g. if you buy and sell cars more than once a year. Very friendly staff handling the callMark”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Really helpful and changing my policy as changed my car did not cost much at all to do Aa breakdown cover to with them”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“Have belonged to the AA for many years. Have always had good service when needed.”
Helpful Report
(Car Insurance) - Posted 5 years ago
Clive Green
Verified Reviewer
“I have no regrets about getting my car insurance with yourself”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“Very happy with the service provided”
Helpful Report
(Home Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“All whent really well with solicitors which the AA provide,”
Helpful Report
(Car Insurance) - Posted 5 years ago
Anonymous
Verified Reviewer
“First class organisation. Exceedingly good value with regards to both motor and house insurance.”
Helpful Report
(Car Insurance) - Posted 5 years ago
John Linnie
Verified Reviewer
“By far the best insurance company I've ever dealt with”
Helpful Report
(Car Insurance) - Posted 5 years ago
Mike
Verified Reviewer
“on the od occasion ive rung to clarify something the people on the phone answered generally quickly, the only neg was a refusal to add a leaner to my policy, not really a problem as it saves me teaching her to drive :)”
Helpful Report
(Car Insurance) - Posted 6 years ago
The AA is rated 2.8 based on 2,057 reviews
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