The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,781 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 25th December 2025

Betsy R

The Hatch Chile Store 5 star review on 19th December 2025

Tim V

The Hatch Chile Store 5 star review on 15th December 2025

Ken R

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

The Hatch Chile Store 5 star review on 11th December 2025

Debra B

1773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I buy them fresh and the ones you sent were absolutely beautiful.”

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Posted 2 years ago

“Just got done roasting all of my chilis they smell terrific. Thanks for the wonderful crop this year.”

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Posted 2 years ago

“Fairly happy with this year's order. A lot of that is due to the shipping method (FedEx) FedEx is horrendous here and destroys about as much as they deliver. About half of the peppers were really wilted but edible. Next year, I'll figure out a different way to get them here. Still love your product just not the shipping”

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Posted 2 years ago

“Always a pleasure to to business with. Customer service is superb.”

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Posted 2 years ago

“Last years batch was a bust with the floods. I’m thankful this year was a redeemer! The Chile arrived in perfect condition with less than 5 damaged pods in 50 lbs! The level of heat met our family’s expectations! We love roasting and packaging our own stock! It was great! Thank you for all of your hard work in delivering perfection!”

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Posted 2 years ago

“I love this chile and order yearly. Everything is as promised and more. Beautiful”

The Hatch Chile Store 5 star review on 3rd September 2023

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Posted 2 years ago

“Very happy with hatch Chile store I had to have my New Mexico green Chile here in northern Utah thank you again best company in the whole nation”

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Posted 2 years ago

“Chile's arrived fresh, no spoilage. I ordered 25 more lbs today”

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Posted 2 years ago

“Great company! Great service! Great chili! NM native who moved to TN. I like it hot so I ordered the LUMBRE and it is so good. I recommend them 100%.”

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Posted 2 years ago

“Class A chit! Love the chili mang! I'm addicted!”

The Hatch Chile Store 5 star review on 1st September 2023

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Posted 2 years ago

“The chiles are the best! With expedited shipping they come fresh and green and can be stored in a refrigerator for up to a week before roasting, if needed. This year our chiles arrived 1 week early, but understand there were shipping difficulties due to the uncertainty of the crop this year. I expect it will be right on time next year!”

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Posted 2 years ago

“Chili Flavor top Notch like always. Quality was off but I understand the weather is a big problem this year it has affected crops around where I’m from as well. Looking forward to the Red I ordered. Once again Flavor spot on like always.”

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Posted 2 years ago

“We lived in Hatch for 3 years in the early 1980s and fell in love with green chile! My fresh chiles arrived in great shape and the scent of roasting chiles made everyone in my house so happy! My first dish was New Mexico Green Chile Chicken Enchiladas and they were superb! The store is very responsive and easy to work with. Can't recommend them highly enough! If you want the real thing, order from the Hatch Chile Store!”

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Posted 2 years ago

“Excellent taste! Makes suxh a difference in recipes!”

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Posted 2 years ago

“Chile arrived quickly and all of it was still fresh despite the distance of travel from NM to FL. Ordering from Hatch Chile Store has become an annual tradition.”

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Posted 2 years ago

“Everything about hatch chili store is 100% perfect. Their service, their products, their return department is all perfect in my book. Would never order from any other company”

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Posted 2 years ago

“Great flavor chilies! Thank you.”

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Posted 2 years ago

“Red (Hot) chile is delicious. I asked for an order of green hot peppers for Chile Reanllos but I was told that I would have to wait awhile because they were out. Hard to reach anyone during the busy season though.”

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Posted 2 years ago

“I know this was a rough season. Many farmers of all kinds were negatively affected by weather conditions this year. I understand. But still, this is the worst box of chilis I've ever gotten in all the years I've been buying from you. It makes you look very overpriced.”

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Posted 2 years ago

Hello Michael, Thank you for your honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“Last year there were a few issues and this year even more. The chiles that arrived were not in very good shape and when I discussed with the company, I did not pay for express shipping even though it was still $22 so I was left with dehydrated chile, wrinkled chile and some chile that had oozed and leaked all over the box. I think at this point, 3rd time ordering was not a charm but the worst of the 3. Pre-ordered only to be told no more 5lb boxes but 4lb, cost of shipping, then the delay due to the issues (understandably) and then the arrival and after all was said and done, and roasted and peeled, I have less than 4lbs of chile. Time to reconsider the options.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,781 reviews