The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,030 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,030 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There's no substitute for Hatch chile! I moved to the Pacific Northwest and made Chile Colorado with the chiles I could find; no bueno. I used to travel to Hatch yearly for my fix, but ordered two bags of fresh, pliable red chiles instead. My son and nephew ate the whole pot! What more can I say! Thank you Hatch Chile Store!”

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Posted 2 years ago

“Easy to use website. Order delivered extremely fast.”

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Posted 2 years ago

“My husband was born and raised in New Mexico and misses the food, so its my gift to him each tear to enjoy a bit of his upbringing. We all love them. Thanks so much”

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Posted 2 years ago

“The store offers great NM type products but the scoville range is way off. Medium chilies are very mild. There needs to be a way to determine how spicy a chili is prior to selling it so orders are precise.”

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Posted 2 years ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“I love Hatch Chilies. I use them in many of my dishes. I have also dried some.”

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Posted 2 years ago

“The product I ordered arrived fresh and intact. I was a little disappointed as I ordered the medium chili and it seems rather mild. I don’t know if it was because of being late season. The flavor is enjoyable just not spicy at all.”

The Hatch Chile Store 5 star review on 30th October 2023

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Posted 2 years ago

“I would give The Hatch Chile store twelve stars if I could. Ordering was easy, shipping was fast, and the product is amazing. Since moving to Tennessee, my green chile experiences have been minimal. I ordered 25lbs of medium spice fresh green chiles to (hopefully) get me through the winter. The box of chiles arrived perfectly. I didn't have to throw away a single chile out of the whole box, and they all met the roaster in short time. Once roasted, the chiles are savory and they have the perfect amount of zang. I will be returning for more in short time, i'm sure. Thanks y'all...”

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Posted 2 years ago

“This was an amazing chile year! We ordered our typical 50 lb of fresh. It arrived on time, and dry. After roasting the entire 50 lbs, I had 1, yes 1 broken/bad chile our of hundreds. Simply amazing quality and taste!!!”

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Posted 2 years ago

“My first time trying the fresh red chilies. They were great!”

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Posted 2 years ago

“The medium red chile was absolutely perfect. Nice sweet, rich taste. Should have ordered more!”

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Posted 2 years ago

“They are great.!!!! I shared a few with a friend and she thought they were great if all goes well, I may be able to order another box of these. They are so good..”

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Posted 2 years ago

“My order was delivered right away and the peppers were perfect”

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Posted 2 years ago

“I ordered 50 lbs of chili that was delivered in one day. There wasn’t a spoiled one in the bunch. Good job.”

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Posted 2 years ago

“The chile was definitely delicious however, it was not as spicy as I had hoped. Next time I’ll order a hotter version if you have it. Thanks again for your help with getting this great chile.”

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Posted 2 years ago

“Most of them were very good ; had to throw away about 8 peppers that were starting to rot. Never buy again.”

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Posted 2 years ago

“Enjoying my Hatch Chiles. Will order again. Thank you for everything.”

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Posted 2 years ago

“The Hatch Chili Store is fantastic. The Chili’s are fresh and top class. I love the quality and roasting them. The Customer Service is exceptional, helpful, and very friendly.”

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Posted 2 years ago

“Moved to Florida from NM and I'm so thrilled I can still get my favorite green Chile. It came quickly and every one was in great shape”

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Posted 2 years ago

“The latest shipment of peeled chilies arrived late and thawed. I sent pictures and wrote to the customer service group but evidently the email and photos went awry. They have reached out to resolve this matter and are replacing the thawed first shipment. This is the company I’ve been so happy with for several years and I’m happy to amend this review”

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Posted 2 years ago

“Just like being back in Texas and New Mexico!”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 13,030 reviews