The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,026 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome tamales!”

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Posted 2 years ago

“Chilies arrived ahead of schedule. Completely frozen and packaged very well. We ordered hot and they are delicious!”

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Posted 2 years ago

“Great product and service”

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Posted 2 years ago

“Best tasting salsa”

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Posted 2 years ago

“Absolutely wonderful flavor.”

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Posted 2 years ago

“I loved the tamales, I was worried about shipping to Florida, but everything arrived still frozen, excellent job guys, thank you”

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Posted 2 years ago

“Chilies came frozen pack nicely with dry ice. Looking forward to making green chili.”

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Posted 2 years ago

“I had a few questions after placing my order, they were quick to respond and very helpful.”

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Posted 2 years ago

“Highly recommend! Best tasting chile!”

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Posted 2 years ago

“Have been missing your chilies I was raised in Las Cruces on your chilies Just found your store and ordered thank you so much no chilie like Hatch green chilies”

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Posted 2 years ago

“Product was as described”

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Posted 2 years ago

“I hate to say that this is the worst chili I've ever had it is not roasted there's no flavor of roasting there's no flavor to the chili it's very blind and not even a little bit mild heat and I am very disappointed paying $65 for a 5 small bags also I requested my refund and nobody was returned to my call do not buy from this store it is not good hatch chili. Part 2. I asked for a refund today but was only offered to buy more chili at 40% off. No way! I want my full refund. SEE BELOW THE FLAVOR IS NOT GUARANTEED! DO NOT BUY! DID NOT GET A REFUND!! Hi Julia, I want to acknowledge the fact that we respect your opinion and I'm sorry you weren't happy with the chile. That said, we are confident that our chile is the best that you can find in the Hatch Valley. This is an agricultural product and it varies from crop to crop and batch to batch. There is simply no way we can guarantee how a chile is going to taste. We are not able to refund you but we are happy to offer a discount on a new order. Please let us know if you would like to proceed. Best, Daniel”

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Posted 2 years ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“We love the roasted hot green chili in the frozen packages”

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Posted 2 years ago

“Ordered a total of 83# of Chiles this year plus a roaster. I think it might get me through to next season, we’ll see. They’re going fast already.”

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Posted 2 years ago

“The chiles I received were completely tasteless. Very disappointed knowing I paid $70.00 for my chiles. Mr. Arroyo Brentwood TN”

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Posted 2 years ago

“Good chilies”

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Posted 2 years ago

“The service is excellent! The price is comparable with other sauces. I’m very happy with my order and look forward to enjoying my salsas, mustard and BBQ sauce! Thank you so much! 😍”

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Posted 2 years ago

“Great service especially considering replacement of delayed chilis. Chilis are very good. Hot are not that hot so next time I would order xx hot”

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Posted 2 years ago

“Customer service was helpful in understanding shipping and delivery. Wonderful family to do business with. Will shop with them again.”

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Posted 2 years ago

“I recommend it to everyone. I’m dissatisfied with this years order. It lacks any heat.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 13,026 reviews