The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing. Roasted up 14 pounds and it still doesn't seem like enough!”

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Posted 1 year ago

“The chilies are excellent!!! The service and attention to details was outstanding!! We would highly recommend The Hatch Chile Store to anyone who want great chilies and great customer experience. Thanks for the best chilies in the world and we will place our order with you again next year.”

The Hatch Chile Store 5 star review on 29th August 2023

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Posted 1 year ago

“Regrettably, for me there seems to be a learning curve when it comes to ordering Hatch ChiliStore chili, but ultimately it all worked out. That said, nothing diminishes the quality of the product. When it comes to ordering specialty foods there’s Maine’s lobster, Alaska’s King Crab and or salmon, there’s Texas’ Gulf Shrimp, and Hatch, New Mexico’s chili and chili products. New Mexico’s fine contribution to culinary must haves! Great stuff! Here in Minnesota we, our family orders chili, roasts it, has a fun day eating fresh chili, processes it and freezes the rest. Nothing warms you inside on those frigid Minnesota winter days like Hatch, chili.”

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Posted 1 year ago

“I shared my Chile with friends and they loved it!! They could not believe how fresh they arrived. We made so many delicious recipes from them. Chile rellenos, salsa, chicken enchiladas just to name a few.”

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Posted 1 year ago

“My review is contained in my next order of another 50 lbs... Need I say more?”

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Posted 1 year ago

“The two boxes of chile arrived very fresh with no spoilage.”

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Posted 1 year ago

“High quality as expected.”

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Posted 1 year ago

“The chiles came on time and were very fresh. Only two or three had very minor blemishes but the rest (10lbs. ) were perfectly shaped and blemish free.”

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Posted 1 year ago

“We preordered our Hatch green chili and were notified when it was shipped. It was packaged in a sturdy box and arrived on time. We shared some with friends and enjoyed roasting, peeling and chopping them. We put them in small containers and put them in the freezer for later. We highly recommend Hatch Chili Store.”

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Posted 1 year ago

“Perfect medium spice. Took 4 days instead of two days "guaranteed". They were still hydrated enough to roast.”

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Posted 1 year ago

Hi Deb, Thanks for posting! Your chile looks great! We are so happy you were able to enjoy it, despite the delay. Please don't hesitate to reach out if there is anything else we can do for you. Daniel The Hatch Chile Store

Posted 1 year ago

“The order was 2 days late because as use of ups failures to deliver on time. The child was delivered to Advsbce auto parts where we had to pick up. Afterxwe got utcwexwere tickled. It arrived in good condtion and we roasted right away. The chile is perfect and we hot quite a few Big Jims. Th a nk you.”

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Posted 1 year ago

“Poor batch this year-- produced no 'meat' after roasting/peeling. Very disappointed.”

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Posted 1 year ago

Hi Reta, Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you! -The Hatch Chile Store

Posted 1 year ago

“The hatch chili store sent my hatch chilies in a very timely manner. I was surprised to get them so quickly considering how backed up they were with orders. My chilies arrived fresh and ready to be roasted on the grill. Thank you hatch chili store, 👍”

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Posted 1 year ago

“As I wrote to you last week, I received my Hatch Chiles quicker than expected and in excellent condition. They were ALL beautiful and smelled outstanding! I miss a lot of things when we moved from NM in 2006, and Hatch chiles are one of the most missed items; I'm glad I found your store so I can order them and keep a little bit of NM with me. Thanks. .... and have a great harvest season. Kenn Hitchcock”

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Posted 1 year ago

“We love your Hatch Chilies. Arrived fresh, we roasted them right away and I made some Chili Rellenos the next day. HAPPY DANCE. We moved from El Paso a few years ago to Alabama and really missed having good Chilies. Thank you so much”

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Posted 1 year ago

“Love these guys! Have had an account for years”

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Posted 1 year ago

“Your hatch chili is so wonderful ...I'm so pleased and blessed to be able to receive it fresh ... Thank you guys so much ...Love you all ....Love the chile. ..it's fabulous.... nothing else like it .....anywhere at all...”

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Posted 1 year ago

“The Big Jims were gorgeous: bright green, firm, great size and smelled so good. They roasted up beautifully.”

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Posted 1 year ago

“I love my Hatch green chile. I am thankful you ship since I am all way up here in Michigan. I lived many years in AZ near the border of NM, and Hatch chile has always been a mainstay for me. Great company. I thank you so much..”

The Hatch Chile Store 5 star review on 28th August 2023

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Posted 1 year ago

“Great product and great service.I recommend you stamp the boxes with heat levels more prominently”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews