The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't received it”

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Posted 1 year ago

Hello Peggy, We are sorry for the confusion. Your order shipped a couple of days ago. We just sent you another email with tracking information. Please let us know if you have any other concerns or questions! The Hatch Chile Store

Posted 1 year ago

“This is my 4th year of purchasing chilies from The Hatch Chili Store. Best chilies ever. Year after year consistent high quality products and customer service. I use and would recommend 2 day delivery to ensure your chilies arrive fresh and fast.”

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Posted 1 year ago

“Sorry to say, after much anticipation - it was an anti climax. Actually, a disappointment. Many of the chilis were old - soft and wrinkled, some were even broken. I saw better ones in the supermarkets. Not a great experience. I roasted what I could and will be interested to see how long they maintain their flavour, in view of their deterioration. I'm sure the heat had something to do with it, but in this case, not worth the expense.”

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Posted 1 year ago

“Fantastic service! Very fast and not one Chile was spoiled or damaged. Will purchase again!!!”

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Posted 1 year ago

“Due to transportation costs my order was adjusted.i was very pleased to be updated. Definitely 5 stars...LIse Jacobson”

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Posted 1 year ago

“This is my second year ordering fresh chilis from the Hatch Chili Store- they are delicious and your customer service is amazing! My 25lb box of Big Jim’s arrived on time and the peppers were beautiful. I roasted them on my gas grill and now have them stored in my freezer ready to use as needed. Looking forward to the box of red peppers! Thanks for being such a great company and for providing great service, it’s rare these days!”

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Posted 1 year ago

“I've ordered chiles from The Hatch Chile Store almost every year for the last 5 years. This year I decided to pre-order and was incredibly happy with the result. I ordered a total of 75 lbs of chile that arrived this past week. I'm about 2/3 of the way through roasting and freezing them and I've already made green chile chicken enchiladas and a batch of veggie enchiladas for a friend. As always the quality and flavor of the chile is outstanding.”

The Hatch Chile Store 5 star review on 27th August 2023

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Posted 1 year ago

“Disappointed in this years crop, size wise I couldn’t tell the difference in the medium and the hot. In the past the medium were mostly larger and thicker. I use the medium for chili rellenos but not this year. Chargers are the best but don’t se them on your list”

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Posted 1 year ago

“I've een eating and cooking with Hatch chilies since the 1980's. Their product is always of a high quality. Their service is outstanding. Hatch Chile Store is my go to source for ingredients for posole and enchiladas.”

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Posted 1 year ago

“Always great, love to smell the roasted chilies”

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Posted 1 year ago

“For someone from NM who has a hard time getting chiles, these guys have been amazing. The shipment got here fast, super-fresh, and the chiles are meaty and taste great. I'll be ordering more.”

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Posted 1 year ago

“I have not received my chilis yet. We had a notice with tracking number, but label only printed, nothing shipped. I am hoping the chilis actually arrive.”

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Posted 1 year ago

“Chili was already spoiling the day I received them! wasn’t as fresh as last year Had to throw out quite a bit not pleased, but hopefully the NASTE is great, Still have to roast them.”

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Posted 1 year ago

“I have ordered from the Hatch Chili Store several times and every order is fresh and in great condition. Fast shipping and check out their recipes too. I live in Florida and green chili doesn’t exist down here, their idea of Mexican food is Taco Bell. Luckily I make a mean green chili and the hatch chilis are the best.”

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Posted 1 year ago

“I have ordered chilli's from The hatch chilli store several times since moving to Florida and not having chilli's available. They have always came in great shape, and the customer service has always been fantastic. I will definitely be ordering my chilli's from them every year.”

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Posted 1 year ago

“I live in Hawaii & i haven’t been disappointed with ordering from the Hatch Chile store these past few years, my fresh green Chile arrived fresh as if it was picked that very day. UPS delivered right to my front door..amazing!!! Sorry, forgot to take photos..too excited to start roasting & freezing!!! I would like to add that I use to live in Las Cruces & tried other Green chiles from other places but Hatch Green chile has the best taste & they always send me their freshest product.”

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Posted 1 year ago

“My chilies were delivered on time and were very fresh. I've had problems in previous shipments from other companies with a high spoil rate. Not so with my shipment from the Hatch Chile Store! I was able to roast enery one of the 40 lbs. of chilies they shipped. And the chiles were absolutely delicious!”

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Posted 1 year ago

“I've been a customer for 7 years and get the best Chili's from you every time. My friends and family love them also especially the lumbre. Look forward to ordering more soon.”

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Posted 1 year ago

“I have ordered Chile twice. Both times I received excellent results. The most recent was a 25lb of xhot raw green Chile. I pre-paid and I was kept informed about my order. When I received my order,...while I have to say my expectations where exceeded. The Chile was beautiful! I was also given some very helpful information on how to best roast the chile. I am currently in CA., however I am from CO, where we had roasters on corners seasonally. I am very happy to be enjoying my delicious Hatch green chili. Thank you 😊”

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Posted 1 year ago

“A great place to do business. I first visited based on trusted recommendations, but now I'm an addict. Hatch peppers, Hatch chile rellenos, and I even purchased a small pepper roaster. I haven't used it yet, but I have great confidence that the quality of the roaster will equal the quality of the other products. Just place an order - you won't be disappointed!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews