The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love all our fresh Chile from here and will be ordering more next week.”

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Posted 1 year ago

“I absolutely love this sauce, especially on scrambled eggs! Will definitely be ordering again.”

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Posted 1 year ago

“I’ve been ordering for years. Always high quality. I’ll continue to order. I wish I would have ordered 50# instead of just 25#.”

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Posted 1 year ago

“I ordered red powder hot. Fantastic! I then ordered 3 pack of premade red. I highly recommend these products!”

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Posted 1 year ago

“This was the 1st order I’ve ever placed & couldn’t be happier. From the easiness of placing order online to constant communication from the staff regarding a refund, status of order up to delivery . I will not hesitate to place my next order in the near future .”

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Posted 1 year ago

“Very pleased with the freshness and quality of the product. Received my order within 24 hours! Great price, great products.”

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Posted 1 year ago

“We overnighted 10 pounds of hot, green hatch chilis fresh after a lot of consultation with Pam about heat and processing. Pam was so utterly wonderful and answered the multiple emails with questions before we ordered. The chilis came on time and we’re in excellent condition. We roasted and processed them tonight! Excellent service all the way around. Thanks so much for helping us transition from the southwest to the southeast while all while accessing a taste of home!”

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Posted 1 year ago

“I have ordered chiles from many Chile companies but The Chile Store has the best and fastest delivery!!!”

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Posted 1 year ago

“I used to live in New Mexico and got hooked on Hatch green chile,so glad to be able to buy directly from farm!Thanks for fast shipping!”

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Posted 1 year ago

“Absolutely, the best. We pre-ordered 25 pounds of Hatch Green Chili and 5 pounds of Red Chili in June. When the Hatch Green Chili arrived in August we were more than excited to receive such great quality and great tasting Hatch Green Chili. There was only 1/3 of one pepper we had to cut off and throw away. The service, the newsletters, and recipes are great as well. We have been ordering from here the last three years.”

The Hatch Chile Store 5 star review on 25th August 2023

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Posted 1 year ago

“I've received and tried both the roasted green / red & green chiles and am very pleased with the flavor they bring to my recipes.”

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Posted 1 year ago

“The best chiles rellenos, and the tamales 🫔 at Christmas”

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Posted 1 year ago

“Chile arrived in perfect condition! Love your chile, love your service. Thank you.”

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Posted 1 year ago

“My order arrived undamaged and was very fresh, customer service has been great.”

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Posted 1 year ago

“The entire team at hatch share their love for their products and their customers. If the product isn’t correct they will work with you to make it correct. Their chilies are by far the best in the US.”

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Posted 1 year ago

“I miss being able to roast chile, can't where I live, but am being spoiled by great roasted, peeled whole & chopped green. Great service provided by a friendly human being adds to the flavor. Prices are on the high side however but regard it as a treat, just don't order as much and pass on things I might otherwise order. Thanks to all.”

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Posted 1 year ago

“We love your chile and have been ordering more and more this year. This year's shipment was a little less satisfying. The Chile arrived on time based on a 2-day delivery schedule. We're used to close to 100% fresh chile. Across all 5 boxes, we had more spoiled pods than years past. Probably 5 pounds were spoiled out of 125 total pounds. There were a lot of Chile that had the beginning or had tip rot. We saved those Chiles and roasted them anyway. Last, the last box we roasted, the Chile's were rather small for Big Jims. Tasting these small ones we noticed they were consistently hotter and the larger Big Jims which do vary in heat. Questioning if we received a box of Sandia by mistake. Anyway, love Hatch Chile store and will continue to order from you!”

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Posted 1 year ago

“The chili was picked on Tuesday morning and it was received in great condition Wednesday by 5pm on the East Coast! The heat was spot on and the flavor even better. I typically bring chili back when visiting NM but this is a great option even though the price is higher. I would recommend it to anyone wanting a true NM Hatch chili experience!!!”

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Posted 1 year ago

“My chiles arrived a day later then originally scheduled. No fault of the Hatch Chile Store and the delay lies with the UPS. Fortunately, all chiles survived the trip. Four pounds didn't last long though ( weren't they sold by the 5 lb amount in previous years?). What was supposed to be made into chile sauce and frozen instead got made, along with some delicious Maryland tomatoes, into a couple batches of salsa and quickly devoured. So, I don't know, I'm kind of on the fence. I love green chiles but this was the second shipping mishap I've experienced and the pricing is getting to be a little much for me. We'll see...”

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Posted 1 year ago

“search the world over and return to Hatch Chile Store for the very best. hot, chopped is my fave rave. while I recommend the medium and mild too if that's your taste. Savor. Enjoy. Salsa, soup. with pinto beans, enchiladas. Yum. And their rellenos are another wonderful delight. Thanks, again.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews