The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,985 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,985 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service and Great flavored Chilis.”

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Posted 5 years ago

“I had a couple problems with my order and they did everything they could to make it right and even gave me a complimentary jar of one of their sauces for the trouble. Great customer service and the chile is delicious!”

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Posted 5 years ago

“i ordered it in july, got it in november , what do you think?”

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Posted 5 years ago

“Loved the green chilies!!! Highly recommend!!!”

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Posted 5 years ago

“I was worried about how long it was taking to get my order. I emailed the store, and within minutes, someone answered my question!”

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Posted 5 years ago

“The jars of sauce are always delicious & a staple I like to have on hand in my pantry. The whole frozen chili are great tasty in very good condition for stuffing or chopping up for your own recipes. They also are available in mild to hot. I normally make my own stuffed chili dishes. This was my first year for trying the pre made chili Rellenos. I was disappointed in these. I did read the descriptions from other reviews. I purchased tow orders. They arrived in fair condition. We’re smaller than I expected. Followed directions for cooking etc. my family found them bland. With very little flavor. Not worth the $$. So from now on back to just buy whole frozen chili’s from this company & fix my own chili’s rellenos. This is the first product from this company that we were not delighted in. They have good delivery service & I have never had a problem with ordering.”

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Posted 5 years ago

“We have used the red Hatch Chile decorations for the front of our Tucson home for many years. That are excellent and we will continue to do it next year and recommend them to our neighbors.”

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Posted 5 years ago

“I am from New Mexico but now live in Massachusetts. My sister and I make an order at least twice a year (Whoever runs out first makes the next order!). We always order Sandia Hot in frozen form and it has always arrived still frozen. There are no chiles more delicious than these. I would sooner not make my recipes with chiles than use a canned variety. I have bought a few other products such as the red and green powdered Chile which were excellent! Your service and product are superior! Thanks for keeping me connected to my beloved home state.”

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Posted 5 years ago

Hi, Teresa! We are so honored to be able to connect you and your sister with New Mexico through quality chile. That's why we are in this business. We really appreciate you sharing your experience with us! Have a happy and green New Year! The Hatch Chile Store

Posted 5 years ago

“I love all the salsas. I love, love, love the pasole spice mixture, dried hominy and red sauce to make pasole rojo it is every bit as fabulous as spending all the time making pasole with dried chiles, etc. The hominy is soooo flavorful, will NEVER use canned again. Plus I had xtra cooked hominy, so I found a recipe for mac and cheese with hominy ( added a little shredded pork- fantastic!)”

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Posted 5 years ago

“Delicious product; shipping/packaging was great; Cole was so cooperative, informative, helpful and available to answer any of my questions and advise. Great place.”

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Posted 5 years ago

“Rellenos are excellent and can be prepared easily in different methods.”

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Posted 5 years ago

Hey, Karen! Thanks for sharing your experience with our rellenos! Their versatility is our favorite thing about them; hearing all our customers' favorite ways to prepare them! Pan-fried, air-fried, baked, smothered - all delicious! Best, The Hatch Chile Store

Posted 5 years ago

“So glad I can still get my fav chili even in Mn. Thanks for always going the extra mile. Perfect packaging, convenience and amazing green Chile. Can’t ask for anything more other than I’ll be ordering again soon”

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Posted 5 years ago

“Rista was not as fat as others I have ordered.”

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Posted 5 years ago

“Order was delayed. Didn’t get what was requested because of seasonal issues so I was offered a substitute of chopped chili . BUT THEN weeks later they had the whole Chili’s. Available . I was told they wouldn’t be available and the chopped chilies after defrosting smelled sour.”

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Posted 5 years ago

“The tamales and rellenos were amazing. Customer service, communication and delivery time was woefully inadequate. Most likely will nobuy again”

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Posted 5 years ago

“Delicious. They arrived in excellent condition.”

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Posted 5 years ago

“Very fast shipping as usual. I don't think we could survive an Idaho winter without Hatch green chile.”

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Posted 5 years ago

Hi, Susan! That's a very good point! We can't imagine a New Mexican winter without chile, let alone a winter as harsh as Idaho's can be! Thank goodness Hatch chile is here to warm our hearts till summer ❄🥶🌶🤩 Thank you for sharing your experience with Hatch Chile! Best, The Hatch Chile Store

Posted 5 years ago

“The chili's were fantastic. This was my first experience with your product, and I was very, very satisfied with everything from the packaging to the taste. I shared them with a friend, who is Puerto Rican/Italian and loves spicy foods. He couldn't stop raving about them.”

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Posted 5 years ago

“Great service. Nice people. Amazing food. Ordering more now. Thank you!”

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Posted 5 years ago

“Excellent communication and quick responses to questions”

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Posted 5 years ago

The Hatch Chile Store is rated 4.7 based on 12,985 reviews