The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,026 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered pork & chicken tamales, and enjoyed them very much. Nice texture and good filling-to-masa ratio. I would like a little more chile in the filling and prefer corn husks to paper. I would order again.”

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Posted 2 years ago

“My Order turned out to be better than expected. Worth a try and i will be ordering more for sure !!”

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Posted 2 years ago

“We just moved to southern Missouri and could not find frozen green chili's anywhere. Thank goodness for a Facebook ad that steered us to The Hatch Chili Store. I make my own green Chile and canned chilies are not the same. When we received the shipment we immediately opened the box and they were still frozen. We highly recommend their business and green chili. Will try some of their other products in the future. Chris”

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Posted 2 years ago

“Broad selection of unique Hatch Chile-based products. The freeze-dried salsa is amazing as are the Red Chile Pecans. Looking forward to steaming up some of the Cheese- Green Hatch Chile tamales. Unfortunately the Chile Rellenos just don't cook up well in my air fryer: very bready dough that never crispens and waaaaaaay too many seeds inside. Just inedible. That $70 would've been better spent on more tamales, maybe the delicious-sounding Pork ones.”

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Posted 2 years ago

Hi Shari, Sorry to hear that you did not like the rellenos. Do you still have some? If so, I recommend giving them at least 15 minutes outside of the freezer to defrost, then pan-frying them or baking them in the oven. This might help to cook them more thoroughly. Please let us know if there is anything else we can help with! The Hatch Chile Store

Posted 2 years ago

“I bought a wreath to hang on my front door and it’s great; will last for years. And I ordered chile rellenos for our families big Mexican dinner on Xmas eve; they were delicious!”

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Posted 2 years ago

“I used the Hatch Red Chile Sauce this year for my posole. I didn’t have time to rehydrate chiles. The sauce is heavenly ! I also used red Chile tortillas for stacked enchiladas . Both are now a staple in my home. Those tortillas are simply delicious . Just a tiny bit of heat but not too much for those in my home who can’t handle much heat.”

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Posted 2 years ago

“Ordered 3 products and have tried 2 so far. 1: The green chile cheese tamales had absolutely NO CHEESE in them and not as much chile as I had hoped for. They were extremely dry and the masa stuck to the husks and completely fell apart. Very disappointed. Description mentioned gooey cheese - and we got none at all. 2: Chile rellenos - much better than the tamales but still not what we had hoped for. Good amount of cheese, chiles were fine but way too much breading and it was soggy on the inside. We cooked per instructions in the airfryer and actually added 4 minutes to the time but breading still not cooked. 3: frozen green chiles - not expecting any issues with the straight chiles. Will not purchase tamales or rellenos again.”

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Posted 2 years ago

“Chile arrived on time still frozen. Great chile, great customer service”

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Posted 2 years ago

“I got the Chile Rellenos because I have enjoyed them in the past. It seems that they changed the recipe as the dough coating was much heavier and doughy than it was previously. I didn't enjoy them that much.”

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Posted 2 years ago

“I ordered the hatch green chile pack of 4 and got the hatch chile rellenos instead.”

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Posted 2 years ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“We got a beautiful ristra in time for Christmas. My wife loves it.”

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Posted 2 years ago

“The tamales are delicious! Shipping was very fast. A great experience!”

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Posted 2 years ago

“I’m so sad that this order was never received. I placed it on December 2 and it finally shipped a week ago. It is stuck at the facility now. This was meant to be a gift for my dad.”

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Posted 2 years ago

“We are a repeating buyer. We use this chili’s in recipes, add as a topping to tamales, etc. the flavor and spice this brings to our meals is phenomenal. If you haven’t tried, stop procrastinating and do, you will not regret. We buy the xhot.”

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Posted 2 years ago

“Man, this stuff is good. I just cracked open the red and green blend and spooned it out right into my mouth. We are having burgers tonight and I may go through half of this jar with 1 burger. I can't wait.”

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Posted 2 years ago

“Customer Service was excellent. I also recieved a follow up call on the order and e-mail. Thank you”

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Posted 2 years ago

“We love the red & green chile mix. Amazing fresh flavor, the kind of flavor that you always want to have on hand. ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Super product at a very good price, the best”

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Posted 2 years ago

“Arrived still frozen, no ice left, so all good!”

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Posted 2 years ago

“The Hatch products are excellent, especially the fresh and frozen green chilis. There does seem to be an opportunity for the company to improve the order-packing process. Received my latest order on schedule, but it was missing roughly half the shipment (three jars of chile sauce) even though the packing list showed all items were boxed. Fortunately, this order was not a gift. I used the Hatch chat line immediately to report the issue. Daniel assisted me promptly and shipped a make-up order the same day; I expect to receive the replacements in about a week. I have also had to contact customer service on a prior order and my concerns at that time were also resolved quickly. Despite a few order challenges, Hatch remains one of our favorite online vendors for specialty foods.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 13,026 reviews