The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,760 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,760 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 19th December 2025

Tim V

The Hatch Chile Store 5 star review on 15th December 2025

Ken R

The Hatch Chile Store 5 star review on 13th December 2025

Victor V

The Hatch Chile Store 5 star review on 11th December 2025

Debra B

1772

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Moved to the Pacific Northwest 30 years ago but still have to have my Hatch chile fix. Guess you can take the girl out of New Mexico but not New Mexico out of the girl! Had a snafoo with the delivery, not their fault but they still made it right. Count me as a loyal customer from here on.”

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Posted 2 years ago

“Hatch Chile! Is the most remarkable taste of any kind I have ever encountered, when introduced into other cuisines it is a real game changer! It was what was missing in Lobster roll, or a chicken casserole!”

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Posted 2 years ago

“First order had small chilis in the box but had great taste and cooked up great, the second order had bigger and thicker chilis in it, but was later in the growing season. Both orders were great and had a lot of flavor.”

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Posted 2 years ago

“I have ordered green chiles from The Hatch Cile Store since I don't travel thru Hatch like I used to. Your service and quality product is awsome. I also ordered some Tammales this year they were great also.”

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Posted 2 years ago

“I love the chili but not the months long delay”

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Posted 2 years ago

“Great store with great products!”

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Posted 2 years ago

“When we got the Chile's. First thing cook some up. And it is great. Color smell. Umm good.”

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Posted 2 years ago

“i am going to prepare a carnitas style pork cook....except i am bringing the flavor componets of the red chili sauce instead.....i think it will bill good........”

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Posted 2 years ago

“We live in Arkansas now and am so pleased to be able to get our hands on Hatch Chile. Our jarred green chile came quickly and reminds me of home. I'm looking forward to receiving our freeze dried green chile. Now all I need is to be able to smell the chile while it is roasting. Can ya'll make a scent of that? That would be worth the price of gold.”

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Posted 2 years ago

“The tradition red chile sauce is aweso 👍”

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Posted 2 years ago

“There's no substitute for Hatch chile! I moved to the Pacific Northwest and made Chile Colorado with the chiles I could find; no bueno. I used to travel to Hatch yearly for my fix, but ordered two bags of fresh, pliable red chiles instead. My son and nephew ate the whole pot! What more can I say! Thank you Hatch Chile Store!”

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Posted 2 years ago

“Easy to use website. Order delivered extremely fast.”

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Posted 2 years ago

“My husband was born and raised in New Mexico and misses the food, so its my gift to him each tear to enjoy a bit of his upbringing. We all love them. Thanks so much”

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Posted 2 years ago

“The store offers great NM type products but the scoville range is way off. Medium chilies are very mild. There needs to be a way to determine how spicy a chili is prior to selling it so orders are precise.”

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Posted 2 years ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“I love Hatch Chilies. I use them in many of my dishes. I have also dried some.”

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Posted 2 years ago

“The product I ordered arrived fresh and intact. I was a little disappointed as I ordered the medium chili and it seems rather mild. I don’t know if it was because of being late season. The flavor is enjoyable just not spicy at all.”

The Hatch Chile Store 5 star review on 30th October 2023

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Posted 2 years ago

“I would give The Hatch Chile store twelve stars if I could. Ordering was easy, shipping was fast, and the product is amazing. Since moving to Tennessee, my green chile experiences have been minimal. I ordered 25lbs of medium spice fresh green chiles to (hopefully) get me through the winter. The box of chiles arrived perfectly. I didn't have to throw away a single chile out of the whole box, and they all met the roaster in short time. Once roasted, the chiles are savory and they have the perfect amount of zang. I will be returning for more in short time, i'm sure. Thanks y'all...”

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Posted 2 years ago

“This was an amazing chile year! We ordered our typical 50 lb of fresh. It arrived on time, and dry. After roasting the entire 50 lbs, I had 1, yes 1 broken/bad chile our of hundreds. Simply amazing quality and taste!!!”

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Posted 2 years ago

“My first time trying the fresh red chilies. They were great!”

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Posted 2 years ago

“The medium red chile was absolutely perfect. Nice sweet, rich taste. Should have ordered more!”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,760 reviews