The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,939 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok well I gave 4 stars only because the first order I received was completely damaged. I will have to say customer service was excellent and as soon as they received my e-mail they sent two more jars out. Received both jars intact and within the week. This has to be the best chopped chili sauce I have ever tasted. I ordered both the green and the red and both are amazing. Not sure I can eat both jars in 7 days like it says on the jars but we will try !! LOL .”

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Posted 2 years ago

“Super company Super product Super service And you don’t find that today in one place but it’s this family’s mantra without saying it”

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Posted 2 years ago

“Everything we have tried is amazing! So fresh, full of flavor, thick (not watered down)! Nothing better available!”

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Posted 2 years ago

“Amazing product! My Husband and I LOVE our time in New Mexico. We travel to New Mexico yearly - there is so much to see and enjoy. I fell in love with the Sandia Ristras we would often see in the restaurants/stores and displayed on homes. My Husband purchased the 1.5 foot treated sandia ristras for me. It is so beautiful and arrived in perfect condition so we ordered another one plus a wreath!”

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Posted 2 years ago

“I love the variety that is offered and from a genuine home grown company!”

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Posted 2 years ago

“Very well-packed for shipping! The products I have tried so far are delicious! I'm getting hooked ! I saved the packaging from my last order so I can pack a couple of jars to take to Cancun this winter on vacation!”

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Posted 2 years ago

“Received 3 of 7 items I ordered almost 4 weeks after my order date. The other 4 items have not shipped. Customer service is nice.”

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Posted 2 years ago

“The chopped Hatch chiles are always added to a lot of my recipes. Would not want to be without them.”

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Posted 2 years ago

“I order my fresh roasted hatch chiles every year. This year I ordered the dijon mustard with hatch chiles and the ketchup with hatch chiles....OMG! Delicious!! They will just have to become part of my staples from the Hatch Chile Store, as well!”

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Posted 2 years ago

“Very disappointed in batter.”

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Posted 2 years ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 2 years ago

“I got a 6 pk of hot salsa for a Christmas present for my husband, I had ordered chili relleno,had to try asap lol, they were so delicious with the hot jalapeños salsa! Very happy with product!”

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Posted 2 years ago

“The chili rellenos I ordered are for Christmas so I can't rate them yet.”

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Posted 2 years ago

“I ordered the green chile as a gift and it was delivered to my friend Connor Kelley. I love green chile and so does Connor. The Hatch Chile store is the best resource for good green Chile if you live outside of the Southwestern US.”

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Posted 2 years ago

“The Best Service for an out of state Chili lover”

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Posted 2 years ago

“I have bought from the hatch chile store for years and I will continue to do so Papa salsa is better than I can make :-) the Chile Rellano is great and I just bought the pork tamales. they're delicious”

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Posted 2 years ago

“Absolutely awesome”

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Posted 2 years ago

“My first order of chili rellenos arrived barely cool because the dry ice had melted. When I told The Hatch Green Chile Store they immediately sent another box which arrived frozen. Thank you Hatch Chile Store for being so accommodating! Judy Murray”

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Posted 2 years ago

“The Chile Rellenos were so good. I just wish they weren't so pricey I would order a ton of them. Best flavor and tons of cheese. Highly recommend them.”

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Posted 2 years ago

“Fast shipment and packed well. Great taste and fluffy coating cooked in air fryer.”

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Posted 2 years ago

“This is huge and beautiful. Unfortunately, because it is a gift for our son we won't be giving it to him for a few months. So we haven't had a taste yet.”

The Hatch Chile Store 5 star review on 6th December 2023

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,939 reviews