The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered Hatch chiles from other sources and have not always had great luck with the chilies arriving in perfect condition. These chilies--from The Hatch Chile Store-- came packed in VERY convenient 1 lb packages and were still solidly frozen. They just arrived yesterday and today I will get to sample the chiles in green chile stew and to sample the rellenos and tamales that I added to my order. I will definitely order from these folks again!”

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Posted 1 year ago

“I was a little hesitant about ordering 5 pounds of roasted chiles, but they arrived in 5 one pound packages. Perfection! I also decided to try the chile rellenos, and I am so glad I did. My mouth watered just looking at them, and I had to eat three of them for dinner. I cooked them in the air fryer, following the package directions, then put some red enchilada sauce on them. They were undoubtedly the BEST chile rellenos I have ever eaten. If you are thinking about trying them, then I advise you to just do it! I have company coming and plan to put in another order right away. I also went out on a limb and ordered a table-top chile roaster. While it hasn't arrived yet, my friends are so excited about it, since they love my home-grown peppers. I can't wait! Here's another thing. When you do business with The Hatch Chile Store, you are dealing with real people, not AI. I truly appreciate the communication and feedback from them. I think you will too.”

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Posted 1 year ago

“Best Hot Green Chile in the USA = easy to order and be shipped”

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Posted 1 year ago

“Roasting my 29 lbs of mild green chilies They are so fresh and big. When I was deseeding I tasted it and WOW it was medium or hot and it was delicious ☺️”

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Posted 1 year ago

“It is great and awesome”

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Posted 1 year ago

“The chilli rellenos were thawed.”

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Posted 1 year ago

Hi Renay, We are so sorry about the way your order arrived. All of our frozen orders are guaranteed to arrive in perfect condition or we'll reship the order to you for free. Since we want to make this right, we reached out to you directly. We look forward to hearing back from you. The Hatch Chile Store

Posted 1 year ago

“If you want fresh right from the field green chile, the Hatch Chile Store is the place. I live in Tennessee but use to live In Lordsburg, NM. I get my chile from this store every year. Always fresh, crisp and ready to roast. I won't go anywhere else. I'd you have a taste for good green chile then I recommend Hatch Chile Store!!! And it's roasting day at my house.”

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Posted 1 year ago

“Had a slight problem with delivery of my order. Only 1/2 of the order was shipped. Contacted Hatch and recieved a response immediately from Pam. Problem was corrected and my Chile arrived in a couple of days safe and sound. The whole thing was handled quickly and professionally. Thank you Pam and Hatch Chile Store.”

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Posted 1 year ago

“My order of Hatch Chiles was shipped via UPS. UPS delayed the shipment at their facility not more than 15 miles from my residence for four days. Needless to say, when the package arrived there were ten pounds of thawed Hatch Chiles. When reported to the Hatch Chile Store, there was no hesitation in "making it right". In spite of UPS dropping the ball, the Hatch Chile Store replaced the shipment within three days! I am now enjoying my Hatch Chiles and will not hesitate to order in the future!”

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Posted 1 year ago

“Received my order as promised, couldn’t wait to get a pot of green Chile made! Top quality will definitely order more in the future.”

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Posted 1 year ago

“I have ordered both fresh and frozen chile. All orders have been shipped and and delivered on time. I live in Seattle and miss having fresh green chile that I grew up on living in Colorado.”

The Hatch Chile Store 5 star review on 9th August 2023

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Posted 1 year ago

“The service was great and received my shipment on time and the chiles are excellent.I have had several orders over the years and have been pleased with all.”

The Hatch Chile Store 5 star review on 8th August 2023

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Posted 1 year ago

“Excellent product at a fair price. No other Chile quite like it.”

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Posted 1 year ago

“Excellent product, excellent customer service, I'm a customer for life”

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Posted 1 year ago

“I've always loved the chiles I've bought from you guys, but, honestly, the tamales were mediocre at best.”

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Posted 1 year ago

“Always the BEST !!!!”

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Posted 1 year ago

“Got the chile quick. Tasty. Not "hot" like it said...but still tasty.”

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Posted 1 year ago

“My peppers came last week (50) pounds and they all arrived in great shape, did not lose a single pepper. Thanks for another great year!!!”

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Posted 1 year ago

“The folks at The Hatch Chile Store are amazing. Very friendly, helpful and offer 200% best customer service. Thank you.”

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Posted 1 year ago

“The best way to get your green chile is from the Hatch Chile Store. All the hard work is done. All you have to do is enjoy and tke all the credit. The best green chile, ever. Thank you...”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews