The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,721 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 17th December 2025

Mary J

1770

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, this is the second year ordering from Hatch Chili store. High quality chile (we used to live in Santa Fe, and we know our chile) Fast shipping, arrived stil frozen. We have not made any yet,but anticipate a good time, Thanks, Scott”

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(Hatch) - Posted 1 year ago

“Sent as a gift -- always so well received and appreciated. Hatch Chile is the best.”

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(Hatch) - Posted 1 year ago

“The chili's and other items arrived when they said they would. All products that I ordered were very well packed. The chili's are AMAZING!!!!!!!!!!!! Hatch chili's have the VERY BEST FLAVOR!!!!!!!!!!!!!! I'll be buying more next chili season. Thank you soooooooo much! From a very satisfied customer”

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(Hatch) - Posted 1 year ago

“So much hotter than I hoped they would be!”

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(Hatch) - Posted 1 year ago

“Great customer service! Awesome fresh chilies delivered to us in Georgia. Our family will definitely be a customer for a very long time.”

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(Hatch) - Posted 1 year ago

“We received the most beautiful and fresh chile!! Not only beautiful and fresh, but absolutely delicious!!! We ordered three times this year between could not stop eating them!! Do not want to run out!!”

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(Hatch) - Posted 1 year ago

“Extremely satisfied with the chilies I received from Hatch. I will order them for next year.”

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(Hatch) - Posted 1 year ago

“Excellent Hatch Peppers. I received them very fresh and they were absolutely great tasting and the peppers were huge!!! I will buy again!! :)”

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(Hatch) - Posted 1 year ago

“Very tasty products,easy to order and very fast shipping.”

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(Hatch) - Posted 1 year ago

“Great customer service and fresh from the field chilis. Good stuff!”

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(Hatch) - Posted 1 year ago

“Big Jim's arrived in perfect condition. Love their flavor and just right medium heat. Will definitely be purchasing more. Thank you.”

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(Hatch) - Posted 1 year ago

“Being from New Mexico originally it is difficult for us to get back during chili season. That said it is wonderful to have the option of buying from the Hatch Chili Store to keep us supplied this year. The chili we received was fresh and delicious! Thank you Hatch Chili Store!”

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(Hatch) - Posted 1 year ago

“The chiles arrived in perfect condition.! I roasted them on my outdoor grill and was very happy to have "the real deal." So pleased with them, I ordered more, just in time to meet the deadline!”

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(Hatch) - Posted 1 year ago

“Quality was very good.”

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(Hatch) - Posted 1 year ago

“Great chile. Convenient and timely shipping.”

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(Hatch) - Posted 1 year ago

“Everything that we have purchased from the store has been absolutely fantastic! We are a customer for life.”

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(Hatch) - Posted 1 year ago

“Ordering was fast and easy. The Shipment arrived within a couple days. The chilies were fresh, fragrant and delicious! We also ordered dried new Mexico chilies and I can’t wait to use them for sauces.”

The Hatch Chile Store 5 star review on 29th October 2024

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(Hatch) - Posted 1 year ago

“Love my Hatch Chillies. Roasted them over and open fire. Cooled,Peeled, frozed for winter use.❤️❤️❤️”

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(Hatch) - Posted 1 year ago

“I ordered from this company twice already this year. They really do work hard at their job. I recently sent my annual order to my BFF who's from New Mexico but now on the east coast. The shipping was sent out air but a certain brown truck dropped the ball. The beautiful chilis were ruined. Thank goodness I ordered air freight and paid extra for damage in shipping. My friend 5 days later got her second order perfectly okay. Thank you Hatch for such a great job. I am grateful for such service. a Texas customer.”

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Posted 1 year ago

“I ordered 20 lb hot and another 20 lb medium chopped Hatch chili and they shipped it on a Wednesday. Lo and behold it arrived on Thursday and my UPS store post office box but I couldn't pick it up because they were closed by the time I got there. The shipment ended up sitting in there office through the weekend and I picked it up on Monday. This wasn't their problem it was mine but the good thing is everything was still frozen, the dry ice wasn't there anymore but all the chili bags were still frozen wow that's all I can say. I tried the chili and it is excellent. I will probably by here again next year it was so convenient little expensive but well worth it thank you goes out to the hatch Green chili store”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,721 reviews