The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,732 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Write Your review

Tell us how The Hatch Chile Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hatch Chile Store 5 star review on 19th December 2025

1771

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once you stopped cancelling my order, all was good.”

Helpful Report

Posted 1 year ago

“This year the chiles were gigantic !!! They were really easy to roast and I can’t wait to make some chile relish and some chicken tortilla soup !! Yum !”

Helpful Report

Posted 1 year ago

“We buy fresh chile from the Hatch hile store, probably for about 10 years. We normally order 10 pounds of medium, 10 pounds of hot. We have been happy with every shipment we recived, except one time when the shipping company lost the package, which was their problem not the chile stores problem. We will place our order for next year as soon as they staert the season.”

Helpful Report

Posted 1 year ago

“As I said on myreview done right after I received the chili, it was fresh and flavorful, but lacking in heat. Disappointing. Maybe next year....”

Helpful Report

Posted 1 year ago

“Your Chili's are the BEST we have ever received. Top quality, awesome flavor and huge. We couldn't be happier with the quality and service we have receiver. I've sent your information to numerous friends and family. You deserve the free advertisement...im getting the word out...posted on face book and more. Hats off to your team...keep up the good work...HATCH GREEN CHILI STORE ROCKS!!!!”

The Hatch Chile Store 5 star review on 12th August 2024

Helpful Report

Posted 1 year ago

“All good once again this year! Thanks”

Helpful Report

Posted 1 year ago

“I have placed my order twice one did not show Overnight delivery arrive four days late I do have to say customer service is Helpful very nice people to work with we’ll see if my order finally goes Through”

Helpful Report

Posted 1 year ago

“Perfect order. Not one bad pepper in the box!”

Helpful Report

Posted 1 year ago

“Well constructed roaster. Easily assembled and put into use.”

Helpful Report

Posted 1 year ago

“The orders came right in time and the peppers were fresh and beautiful!!”

Helpful Report

Posted 1 year ago

“I got 4 lbs medium, 4 lbs hot chilies. I was notified that they would be coming, then got delivery notifications. They came in excellent condition. I roasted/peeled/froze most of the medium chiles but stuffed 8 w/sauteed chorizo & smoked them, then topped w/cheese, crema, salsa. Delicious! Roasted/peeled/chopped/froze the hot peppers for future use.”

Helpful Report

Posted 1 year ago

“Although I am satisfied with the Hatch chili store, I am not satisfied with order I received a few weeks ago I. The chilis were very small, some only 3 inches. I would say 70 percent of the box was small which made very hard to roast and peel. I hate to go to your competitor but I’m thinking about it.”

Helpful Report

Posted 1 year ago

“We have ordered fresh chile from the Hatch Chile Store off and on for about seven years. These were without doubt the most amazing shipment we have had and we have had fabulous chiles before. Thanks for spicing up our lives.”

Helpful Report

Posted 1 year ago

“Excellent product, excellent service. I always opt for the recommended delivery, and the chiles are fresh and firm! Highly recommend!”

Helpful Report

Posted 1 year ago

“You heard from me already”

Helpful Report

Posted 1 year ago

“I have been having hatch deliver chili peppers for years. I have always been satisfied. This year the chilies were very fresh, which made it so much easier to skin.”

Helpful Report

Posted 1 year ago

“5 very good”

Helpful Report

Posted 1 year ago

“Great product and service.”

Helpful Report

Posted 1 year ago

“Best chili I’ve ever had!”

Helpful Report

Posted 1 year ago

“I ordered and received 10# Medium and 5# Hot Fresh Green Chiles. All the chiles were fresh and smelled wonderful while roasting on my Big Green Egg. I’m sold!”

Helpful Report

Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,732 reviews