The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,204 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awesome”

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Posted 1 year ago

“My first order of chili rellenos arrived barely cool because the dry ice had melted. When I told The Hatch Green Chile Store they immediately sent another box which arrived frozen. Thank you Hatch Chile Store for being so accommodating! Judy Murray”

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Posted 1 year ago

“The Chile Rellenos were so good. I just wish they weren't so pricey I would order a ton of them. Best flavor and tons of cheese. Highly recommend them.”

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Posted 1 year ago

“Fast shipment and packed well. Great taste and fluffy coating cooked in air fryer.”

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Posted 1 year ago

“This is huge and beautiful. Unfortunately, because it is a gift for our son we won't be giving it to him for a few months. So we haven't had a taste yet.”

The Hatch Chile Store 5 star review on 6th December 2023

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Posted 1 year ago

“I first saw the chili pepper cross in NM while vacationing this summer. I ordered one online and received my cross within a few days of ordering. The cross was well packaged and looks amazing on my entrance door. I highly recommend the Hatch Chili Store.”

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Posted 1 year ago

“Outstanding products, ordered three new products today. Can’t wait to receive them.”

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Posted 1 year ago

“Came with no damage and already hanging in my kitchen!”

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Posted 1 year ago

“It is now 12/4/23, and I haven't received my order yet. When I placed the order, I placed an identical order in my brothers name. He received his last week, but mine has yet to arrive. When should I expect my order to arrive?”

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Posted 1 year ago

Good morning, Your order was shipped on November 29. This was the same day your brother's was shipped. We are not sure why there was a delay. Once it leaves our hands, we have no control over the carrier and delivery. We've sent you an email with tracking information! It should not be long now! -The Hatch Chile Store

Posted 1 year ago

“As a family we would make tamales every holiday season. Missing that tradition I order tamales from the Hatch Chile Store. Sad to say I was a little disappointed. The masa stuck to the husks in the chicken green chile tamales & the masa was extremely crumbly and dry, not moist at all in both the green chicken chile and red chile pork tamales. However the masa did not stick to the husks in the red chile pork. The pork tamales also has a lot more flavor than the chicken tamales.”

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Posted 1 year ago

“I never received my order”

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Posted 1 year ago

“I eat a bottle of salsa Verde a week. I try different products all the time. Not at a red fan. The green 575 is the best ever. I only wish the shipping was better. Makes it double price and expensive”

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Posted 1 year ago

“Great product, easy to order, timely delivery, will order more”

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Posted 1 year ago

“You sent the wrong item. Instead of the hatch red chile roast(medium) that I ordered, you sent me the pure hatch green chile(medium). My order # is Hatc-224117-1.”

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Posted 1 year ago

“Tried 4 different salsa and each one is fabulous. So fresh tasting and NOTHING like the grocery store versions.”

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Posted 1 year ago

“I am a native New Mexican and Love your Green Chile. We have been in northern Utah for almost 30 years. Miss New Mexico People most and the food. Hatch brings home memories. Some of this is going to Christmas gifts for the kids and grandkids...”

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Posted 1 year ago

“I love the chopped and prepped green chile - we order it hot and are happy it is hot! The various salsas and sauces are not quite as hot but full of flavor.”

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Posted 1 year ago

“We ordered 12 chile rellenos and received them in 4 days. They tasted amazing, even better than they looked. Will definitely continue to order. Very good.”

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Posted 1 year ago

“Wow I was just going to take it as a loss, But Wow they contacted me, gave me many options, love these guys ( Hatch chile store)”

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Posted 1 year ago

“THANK YOU to all! I placed a last minute order (thanks to my hubby mentioning his cooking skills were requested) on 11/16 and to our surprise, as we visited family in CA (from RI) we were pleasantly surprised to see the chile delivery on Wed, 11/22! Fast, and just what we expected from you! Our niece wanted to learn how our family makes green chile and was taught using your medium level peppers. Delicious! Thanks again for making our family experience a truly memorable and tasty one!”

The Hatch Chile Store 5 star review on 30th November 2023

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,204 reviews