The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,939 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a slight problem with delivery of my order. Only 1/2 of the order was shipped. Contacted Hatch and recieved a response immediately from Pam. Problem was corrected and my Chile arrived in a couple of days safe and sound. The whole thing was handled quickly and professionally. Thank you Pam and Hatch Chile Store.”

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Posted 2 years ago

“My order of Hatch Chiles was shipped via UPS. UPS delayed the shipment at their facility not more than 15 miles from my residence for four days. Needless to say, when the package arrived there were ten pounds of thawed Hatch Chiles. When reported to the Hatch Chile Store, there was no hesitation in "making it right". In spite of UPS dropping the ball, the Hatch Chile Store replaced the shipment within three days! I am now enjoying my Hatch Chiles and will not hesitate to order in the future!”

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Posted 2 years ago

“Received my order as promised, couldn’t wait to get a pot of green Chile made! Top quality will definitely order more in the future.”

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Posted 2 years ago

“I have ordered both fresh and frozen chile. All orders have been shipped and and delivered on time. I live in Seattle and miss having fresh green chile that I grew up on living in Colorado.”

The Hatch Chile Store 5 star review on 9th August 2023

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Posted 2 years ago

“The service was great and received my shipment on time and the chiles are excellent.I have had several orders over the years and have been pleased with all.”

The Hatch Chile Store 5 star review on 8th August 2023

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Posted 2 years ago

“Excellent product at a fair price. No other Chile quite like it.”

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Posted 2 years ago

“Excellent product, excellent customer service, I'm a customer for life”

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Posted 2 years ago

“I've always loved the chiles I've bought from you guys, but, honestly, the tamales were mediocre at best.”

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Posted 2 years ago

“Always the BEST !!!!”

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Posted 2 years ago

“Got the chile quick. Tasty. Not "hot" like it said...but still tasty.”

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Posted 2 years ago

“My peppers came last week (50) pounds and they all arrived in great shape, did not lose a single pepper. Thanks for another great year!!!”

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Posted 2 years ago

“The folks at The Hatch Chile Store are amazing. Very friendly, helpful and offer 200% best customer service. Thank you.”

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Posted 2 years ago

“The best way to get your green chile is from the Hatch Chile Store. All the hard work is done. All you have to do is enjoy and tke all the credit. The best green chile, ever. Thank you...”

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Posted 2 years ago

“Grew up in El Paso, TX and always got 25 lbs of Hatch Chile every season. Hard to find anything close to it on the East Coast. Nothing beats the flavor of roasted Hatch Chile…meaty texture with just the right amount of heat. These are wonderful! Highly recommend!”

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Posted 2 years ago

“Everything I thought it would be and more. We've got some great meals planned.”

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Posted 2 years ago

“The Chile Store sent the chile and I received it in three 4 lb boxes.”

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Posted 2 years ago

“Easy on the website if you get stuck, you can always call, Reps always helps you right away.”

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Posted 2 years ago

“Received chile in great condition. Very pleased with my transaction and the product.”

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Posted 2 years ago

“We are enjoying our hatch chilies very much. My husband if from Roswell New Mexico and they remind him of home. Thank you!!”

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Posted 2 years ago

“Hatch Green chiles are always very good and always fresh. I use their chile's in everything. I bought 25 lbs of fresh chiles this year and only received 5 lbs. I am hoping it was just because of the weather and that they send me the other 20 lbs.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,939 reviews