The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 13th March 2018

Linda O'Malley

The Rug Seller Ltd 5 star review on 4th March 2018

June Hyde

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the rug stopper to prevent my doormat from creeping on the carpet underneath. While it’s better than other products, (sticky pads or tape) it does nevertheless move a bit, so I am still having to adjust the position of the mat by hand. Hence the four stars rather than five.”

Helpful Report

Posted 7 years ago

“Discription and photographs of rug on website was near perfect”

Helpful Report

Posted 7 years ago

“Love the colour, size and the shaggy look, but the rug is molting daily, I just hope it settles down or I will have a bald rug. Company very efficient and quick.”

Helpful Report

Posted 7 years ago

“Ordered rug; rug arrived. As expected!”

Helpful Report

Posted 7 years ago

“Excellent products”

Helpful Report

Posted 7 years ago

“Great choices of rugs, and showed flexibility when original turned out to discontinued. Only issue was with delivery. Rug Seller used UPS who did not deliver to home address so we had to collect from nearest UPS Collection Point 4 miles away where they dropped it off.”

Helpful Report

Posted 7 years ago

“The rug was ordered to complete our preparations for Xmas, but we were advised there would be a delay (Much better customer service than to just deliver late). As it turned out, the rug arrived just before Xmas and it was exactly as described. So, a little late, but worth holding on for. Would I recommend these guys..............absolutely.”

Helpful Report

Posted 7 years ago

“Rug purchased for christmas gift. Not opened yet. But pleased with the prompt service and delivery.”

Helpful Report

Posted 7 years ago

“Rug was as described well packaged and delivered.”

Helpful Report

Posted 7 years ago

“We love the rug but we're disappointed that our original choice was not available despite the website stating 3 - 5 days delivery. We are pleased with our second choice rug.”

Helpful Report

Posted 7 years ago

“Confusion re delivery dates but all good on delivery”

Helpful Report

Posted 7 years ago

“The plush rug is absolutly lovely . The pile is so thick makes lying on it a dream. Good service.”

Helpful Report

Posted 7 years ago

“Rug as seen on website and very happy with it Ordered on the 12/11/2017 payment taken right away and was suppose to be delivered within 10 days but never arrived until Monday 11/12/2017 and no communication advising me of the delay. Otherwise no issues.”

Helpful Report

Posted 7 years ago

“Rug arrived well packaged but had been squashed, so is quite creased even after being laid out flat on the floor for the past 5 days. Hopefully these creases will come out after a steam clean. Looks and smells lovely though!”

Helpful Report

Posted 7 years ago

“They kept us informed of availability and despatched the out of stock item as soon as it became available. Purchases were well packed and in good order when I received them.”

Helpful Report

Posted 7 years ago

“Arrived on time and in good order.”

Helpful Report

Posted 7 years ago

“The web site was easy to use ordered and paid for the rug without any problem.”

Helpful Report

Posted 7 years ago

“Good choice of sizes of non-slip underlay & very quick ,free delivery.”

Helpful Report

Posted 7 years ago

“Very pleased with rug and has our staffys approval for comfort by the fire”

Helpful Report

Posted 7 years ago

“The company is selling rugs at reasonable prices and the rug was what I was expecting it to be in look and quality when it arrived .”

Helpful Report

Posted 7 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews