Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,861 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Finishing mower looks good but had to pay for item to be delivered to my address. Transfer truck couldn't come to my location. Had it picked up at terminal which I paid for. Shipping wasn't free!”

Helpful Report

Posted 2 years ago

Hello Jesse! We sincerely apologize for your experience with us. While SAIA is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Freight orders are instructed to be met at the driveway. If they failed to do this, I highly suggest you contact SAIA customer service to file a complaint. Please reach us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“If you're happy with the equipment you purchase from Titan, great, but try to return it and you should be prepared for a serious hassle that lasts for weeks and long waits on hold for customer service support. Be aware that Titan accepts returns within 4 weeks of the day the order was placed, not from when you received it. Be sure to keep all documentation of your bill of lading paperwork from Titan for the return, proof of delivery, and document any correspondence or telephone calls you have with Titan's "customer service." If you are able to schedule a return, but sure to confirm with them in advance that the RMA they issue is tied to YOUR order number. In my case, the RMA number was for someone else's return, so even though I had proof of the equipment being picked up from my farm and received/signed for at Titan's facility, they didn't want to issue a return because the RMA didn't match the return and they'd already refunded somebody else! After 6 weeks of getting no where with them, I finally disputed the charge with my credit card company... Titan finally issued the refund when the credit card company interceded on my behalf. Such a hassle!”

Helpful Report

Posted 2 years ago

Hello Lindy, we apologize for the experience you had with your returned item. I reviewed your account and confirmed that the refund was issued on 01/25/2023 and should reflect on your account in 5-7 business days. Please reach us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“3 point hitch adaptor was welded incorrectly. Trailer ball adaptors use 3-3.5" measurement to center of hole this was welded backwards and was 4.5" to center of hole the other side (not usable on a quick hitch was 3.25". I bandsaw cut 1.5" off & repainted & now it works. Some one was not paying attention in production & QC.”

Helpful Report

Posted 2 years ago

Hello Dana, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“The attachment looks ok but was missing mounting bolts, I placed an order for this item 6 months ago and charged for it at the time of purchase only to have to request a refund because Titan could not fulfill the order due to being out of stock. 3 months later Titan notified me the item was back in stock so I re-ordered but the price had increased by about 20%. Right after I received my order Titan ran the same item on sale for 50% less than what I had just paid.”

Helpful Report

Posted 2 years ago

Hello Jerry, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who informed you that there is no bolt included for the Pipelayer Attachment. Also, unfortunately, we cannot honor the sale price since the order has been placed beyond 24 hours. We can only honor price matches if the item goes on sale within 24 hours from the ordered date. You may refer to this link for the price adjustment policy, https://support.palletforks.com/hc/en-us/articles/360058089391-Price-Adjustment-Policy. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“Fairly upset with the purchase, welds are subpar at best, the pins that hold the bucket on broke after just a few hours of use and the bucket fell off and broke some hoses. Nice,heavy,sturdy bucket just poor welding.”

Helpful Report

Posted 2 years ago

Hello Jordan, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Love the way that the brush forks were made but the clamps are too big for the threaded attachment and no satisfaction from company on sending the right clamps.”

Helpful Report

Posted 2 years ago

Hello Leon, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Unit arrived with grease fitting missing. The spring that holds the hoses is missing.”

Helpful Report

Posted 2 years ago

Hello! We apologize for this inconvenience. I see that one of our representatives has reached out to you regarding your concern. If you still need assistance regarding the missing piece, you may send us an email at info@titanbrands.com and reference PBR JBille so I can look into this for you.

Posted 2 years ago

“Suppose to be USA made but got cheap Asian as rail that forks mount to bent. Pallet forks had rating of 4000# and my Kubota 3560 can only pick up 1200#. The rail should have not bent. Contacted customer service to see about getting a discount on a new frame since mine was out of warranty. Got a pre-scripted response and referred to me as Chris when my name is Jeff. I am regretting referring a friend who bought a grapple for his tractor from Titan. They going to lose a customer and referrals over a couple hundred dollars. Word of mouth is the cheapest for of advertising. I would fire anyone working for me for loosing a customer over a small amount of money.”

Helpful Report

Posted 2 years ago

“It took 6 weeks to get to me. DELIVERY SUCKED!!!!! A part was missing when it arrived SERVICE SUCKED I still dont have all the parts and they dont know when they will get them YOUR COMPANY SUCKS EXTREMELY POOR SERVICE!!!!!!!”

Helpful Report

Posted 2 years ago

“poor custumer service”

Helpful Report

Posted 2 years ago

“It is not the one I ordered,I bought the yellow one that will bolt up to my ripper,the one I got was the orange one that only works on your new ripper and you was out of stock back in November and I ordered it on back order and you charged my CC then not when you shipped I went the yellow one I ordered,I got screwed big time!!!!”

Helpful Report

Posted 2 years ago

“Titan used to be great. But no longer. I would not buy from them if you have any other choice”

Helpful Report

Posted 2 years ago

“Spear bent with the first bake of straw.”

Helpful Report

Posted 2 years ago

“One of the forks for the forklift attachment was missing the locking mechanism when I received them. I contacted customer service and a new mechanism was sent after approximately 2 weeks of waiting. The new lock was the incorrect part. The diameter was too large for my fork therefore it will not fit in the hole. I sent a new email to customer service with no response. Therefore Obviously I am not happy with your customer service at all!!”

Helpful Report

Posted 2 years ago

“Sent me a product that won't fit my tractor. Making it extremely difficult to get the correct part. If I could give them ZERO STARS I would”

Helpful Report

Posted 2 years ago

“Spike roll aerator frame broke within the first three hours of use. Manual is very brief and void of user information or instructions”

Helpful Report

Posted 2 years ago

“Took customer service 5days to respond by that time could not help me”

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Posted 2 years ago

“PLEASE STOP E-MAILING ME!!”

Helpful Report

Posted 2 years ago

“Utter disappointment. The 3-point hay spear I ordered buckled picking up the first bale. It didn't last 60 seconds. I filed a warranty claim and Titan says the warranty doesn't cover misuse. How is picking up a hay bale with a bale spear misuse!? I am in the market for other attachments. You can be certain I will shop elsewhere.”

Helpful Report

Posted 2 years ago

“Item looks good but I had to have it delivered from truck terminal to my house .Would have costed me more but I knew someone that had a truck and he had to take off work that day . Costed me $75.”

Helpful Report

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,861 reviews