TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Have only booked a trip - not yet travelled. Phone enquiries good.”

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Posted 7 years ago

“TourRadar helped me find the trek to Machu Picchu at the time I wanted and at the best price.”

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Posted 7 years ago

“I had trouble locating and contacting the tour operator In my country. No Information provided. E.G., E-mail or phone number.”

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Posted 7 years ago

Hello Michael, Thank you for your review. We're excited to be sending you off on your next adventure! Getting in touch with your operator is easy! Simply type your message inside your booking conversation, and your tour operator will respond via our platform! The beauty of searching for your tour on TourRadar is that you don't need to search the web for contacts - it's all here, in one place! You will also find contact details for your operator in your booking confirmation, for ease of mind. Happy Travels! The TourRadar Team

Posted 7 years ago

“Quite straightforward. Would be good in future if a link for information on visa requirement is added for respective countries so before paying we can find out more info.”

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Posted 7 years ago

“Always someone giving you a good and quick answer to your question.”

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Posted 7 years ago

Hello Daniel, Thank you for your feedback! We're happy to be a part of your next travel adventure! Thanks for choosing TourRadar! The TourRadar Team

Posted 7 years ago

“Prompt replies to questions.”

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Posted 7 years ago

“I made a last minute decision to do a tour of Ireland for a few days and Tour Radars' site was easy to navigate and find dates that matched my requirements. Once my booking was sent, I was advised of further pertinent information and then was also allocated a further discount. I have been very happy with my first interaction with Tour Radar and will use them again!”

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Posted 7 years ago

Hello Karen, We're glad to hear we've been able to help you book what we're sure is a well deserved, last minute vacation! We hope you have a wonderful time in the Emerald Isle and look forward to hearing from you again soon! Happy Travels, The TourRadar Team

Posted 7 years ago

“Sent a request yesterday about a Single Supplement and yet to have a reply. What are the benefits of using TourRadar if..."We're currently experiencing a high number of requests so response times may be longer than usual. If your request requires urgent attention, please contact us via phone or live chat on the website 24/7."!?!”

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Posted 7 years ago

Hi there, Thank you for your feedback about your booking experience. We’re happy to see you already have an answer to your question regarding a single supplement for your booking. Simply let us know if you’d like to go ahead and we’ll take care of the rest! We show this message in your booking conversation when we know our response time is not as quick as usual. We want to make sure we’re doing our best to manage your expectations as to when you can expect a response and also to offer you other ways you can contact us if you’re not able to wait. We hope you enjoy your upcoming tour exploring Morocco and if there is anything else we can do before you take off, please let us know. Happy Travels, The TourRadar Team

Posted 7 years ago

“Easy to use website. Clear details of Itinerary for tour. Have recommended to friends.”

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Posted 7 years ago

“TourRadars website is the best I have used. All information was easily accessable. The chat line quick & knowledgeable. So happy & now only have to wait for my Tour which I hope will be just as good.”

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Posted 7 years ago

Hello Lillian, Thank you for your positive feedback! Our web team works hard to constantly optimise your on-site booking experience, with the goal to always ensure your tour booking is easy! We're excited to be a part of your next adventure and look forward to hearing all about it upon your return. Happy Travels! The TourRadar Team

Posted 7 years ago

“TourRadar were very helpful, easily accessible and more than willing to answer my questions openly and honestly.”

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Posted 7 years ago

“It was my first time using TourRadar. I am extremely pleased with the quality of customer service provided to me. Such great commitment to customer services should be commended. Your company is successful because of its focus on its customer services. Well done! I have no hesitation recommending TourRadar to my friends.”

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Posted 7 years ago

Hello Eliza, Thank you for your compliments to our team of Travel Experts! We're all passionate about travel here at TourRadar and we're pleased to hear that comes through in the service we provide to you, our valued customer. We hope you have a wonderful time on tour and thank you again for taking the time to share your positive experience. Happy Travels, The TourRadar Team

Posted 7 years ago

“One words EXCELLENT!!”

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Posted 7 years ago

“Website is user friendly (easy to use) - Lots of options catering to your travel requirements. Customer service (Madara based in Austria) was very enthusiastic in providing assistance. Corresponding Tour Operator (Europamundo) answered queries clearly & instantly. Highly respectable company ... Decided to booked my Lisbon-Madrid-Barcelona Tour with them.”

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Posted 7 years ago

“Very impressed with TourRadar - helpful agents available through online chat, website very easy to use and shows selection of tours available and suggests suitability for different age ranges. Discounts on tours are offered which means they are cheaper than booking directly with the tour operator.”

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Posted 7 years ago

“The website is really easy to use and the best part is the customer service. They responded so fast and answered all my questions! You also receive a ton on information about the trip you are interested in, it shows that they know what they are doing. I am looking forward to my trip now, especially because the reviews were all so positive!”

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Posted 7 years ago

“Excellent and well designed website includes all the information you need and if you have any questions you can call or even email or go on live chat... Great knowledgeable staff who are willing to answer your questions to the T. Don’t just fob you off by telling you to go on line or send an email sort... I’ve booked with Tourrader before - First time. I was really worried at first as I’ve never booked without a recommendation.”

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Posted 7 years ago

“Used the live chat to ask query. operator didn't know the answer, but forwarded query to local operator who answered the question.”

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Posted 7 years ago

Hello Mohammad, Thanks for your review! We're pleased to see you got a same day response to your tour questions before placing your booking. With more than 28,000 tours around the globe on TourRadar.com, there's an endless number of questions our guests can ask, and we're always willing and ready to help. If the information you're looking for is not displayed on the tour page and our Travel Experts don't have the answer to your question on hand, we'll always be happy to check with the operator for you! Have a wonderful time on tour and thanks again for choosing TourRadar! The TourRadar Team

Posted 7 years ago

“I booked a trip to Jordan/Egypt...turns out that there were no spots available on the tour so a day later I was given an option to try another date...turns out that one was 'available on request' so I am now 4 days later with no confirmation of the alternate option and my airfare has increased to $2900 from $1300. I have used tourradar before for many trips but this screw up may cost me as much as the initial trip that I planned. Hopefully, there is a better solution than being told that I have no alternatives except pay more!”

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Posted 7 years ago

Hello Cameron, Thank you for your feedback and for your loyalty to TourRadar. You certainly are quite the traveller! We absolutely understand your concern regarding the pending confirmation of your upcoming trip. Last-minute tour bookings are generally classified as those booked within a couple of weeks of departure and availability of these tours can change from one moment to the next. Many are also 'On Request'. Naturally, any last-minute travel arrangements will almost always coincide with fluctuating flight prices (often increasing, but if you're lucky, decreasing). As you are likely aware, we strongly advise against booking flights until your tour booking is confirmed. This is based on the fact that the confirmation of your tour booking lies in the hands of the operator of your tour and we are unable to affect the fast-tracking of this process. Having said that, some travellers who are willing to be flexible and take a risk with their last minute travel plans, prefer to book their flights before tour booking confirmation to avoid the possibility of their flight costs creeping up. Naturally, this requires the traveller to accept full responsibility for making alternate tour arrangements in the unfortunate case the tour booking request is declined. Of course, our Travel Experts are here to help in any way they can, should you find yourself in this situation. It's a decision the traveller needs to make. The best way to avoid this situation is to book a little earlier. Last minute bookings definitely have their advantages but in order to have the best chance at avoiding situations like this one, booking further in advance, where possible, is recommended. We have our fingers crossed that the operator of your tour is able to confirm your booking and assure you we'll be in touch as soon as we hear from them. Sincerely, The TourRadar Team

Posted 7 years ago

“TourRadar has the best deals! They were very hulpful in providing details about the tour. The booking itself is very easy and clear. Great service! Thanks a lot TourRadar.”

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Posted 7 years ago

Hi Sandra, We're delighted to hear you've enjoyed finding and booking your tour on TourRadar.com! We take a lot of pride in providing excellent service to our customers and connecting you with the best price out there! We hope you have a wonderful time on your trip and thank you for taking the time to share your experience. Happy Travels, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,863 reviews