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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“The web site was easy to use and when I had questions the live chat worked very effectively. Booking was just as easy.”
Helpful Report
Posted 7 years ago
“The website was easy to use and gave us all the options we needed to book this tour. The 48 hour hold was especially useful, allowing us to coordinate our plans with Swiss friends. Customer service was exceptional in helping us answer questions.”
Helpful Report
Posted 7 years ago
Hello James, Thank you for your compliments to our team of Travel Experts. You've booked a wonderful tour and we have no doubt you and your friends will have an unforgettable time in Italy this summer! Happy Travels, The TourRadar Team
Posted 7 years ago
“What you have questions they have answers, quick response, super nice.”
Helpful Report
Posted 7 years ago
“Very easy to use website, lots of tour options, easy to reserve, book & pay. Definitely would use again - it was recommended to us by our daughter!”
Helpful Report
Posted 7 years ago
“Professional customer service! I have called several times; and each time I connect to different voices that share the common traits: courtesy, knowledge and professionalism.”
Helpful Report
Posted 7 years ago
Hello Themba, Thank you for your kind words. You're absolutely right - Our Travel Experts are dedicated to helping you through a hassle-free and informed tour booking experience and are always happy to help! Have a wonderful time on your trip and thank you for choosing TourRadar. The TourRadar Team
Posted 7 years ago
“Excellent service”
Helpful Report
Posted 7 years ago
“The site was very easy to use and provided all the important details needed to better understand the tour.”
Helpful Report
Posted 7 years ago
“Great site and very easy to book, followed by confirmation soon after that the tour operator had confirmed my booking. Very impressed and would use TourRadar again.”
Helpful Report
Posted 7 years ago
Hello there, Thank you for taking the time to let us know your booking experience was a positive one! We hope you have a great time exploring your chosen destination and look forward to sending you on many more adventures in the future! Happy Travels, The TourRadar Team
Posted 7 years ago
“What a great concept! There is a fantastic selection of tours and it's easy to search for what you want. Their customer service team always responded very quickly to my questions. I would definitely use TourRadar again.”
Helpful Report
Posted 7 years ago
“Your website was easy to use, Communication over the phone was quick, easy, professional, and informative.”
Helpful Report
Posted 7 years ago
“Enticing offers”
Helpful Report
Posted 7 years ago
“It was so easy to find exactly what I wanted. The sale was really good and I saved a lot of money. The filters made finding the perfect tour really easy. I was impressed with how fast and easy everything was”
Helpful Report
Posted 7 years ago
“You responded quickly to an enquiry. BUT why are you saying this booking is under the name of Louis? He is my son and was the 3rd name on the booking??”
Helpful Report
Posted 7 years ago
Hello there, Thank you for your review, you've booked an epic trip! We'll reach out to you directly regarding the names on your booking, as we can see there is quite a bit of information missing and Louis is definitely listed as the lead passenger. Not to worry! Our Travel Experts will work together with you to get it all sorted out in no time. Thanks for choosing TourRadar for booking your holiday! The TourRadar Team
Posted 7 years ago
“Price showing in Ad is not final price show in the booking. Cheating!”
Helpful Report
Posted 7 years ago
Hello Ping, Thank you for your review. We're sorry to hear you feel you've been mislead. We do display a 'starting from' price on our tour pages and in our promotional material, which is reflective of the cheapest departure date for that tour, usually departing in low season. This allows customers with flexible departure dates to see when they're able to get the very best deal on their desired tour. However, the price for your selected tour departure date is displayed clearly in the availability section of the tour page (which you have to click before proceeding to the booking page) and also on the page where you submit your booking. Perhaps you overlooked this. Should we have the opportunity in the future to assist you with booking another tour, we remind you that our Travel Experts are available 24/7, in the case you'd like to clarify anything about your tour booking before locking it in. Have a wonderful time in Europe! The TourRadar Team
Posted 7 years ago
“Easy to book. Questions were answered promptly.”
Helpful Report
Posted 7 years ago
“I made an error in booking and was delighted at the speed and friendliness of the team to help me find a solution. I'm very happy and looking forward to a great tour!”
Helpful Report
Posted 7 years ago
“Accessing my tour options through Tour Radar had made it very easy to choose an appropriate tour, check the seasonal prices and make my booking. No booking fee or card fee on top so very happy with that”
Helpful Report
Posted 7 years ago
Hello Barbara, Thank you for your lovely review! We're pleased to hear that we made your travel preparation easy. We hope you have a wonderful time on your tour and look forward to hearing from you again soon! Happy Travels, The TourRadar Team
Posted 7 years ago
“The website was easy to navigate. Many tours are offered. I found a tour that was the right length, good price and is going to places we want to see.”
Helpful Report
Posted 7 years ago
“Able to find us a tour of Spain and Portugal on short notice!!! Bravo love it here...I want to stay 😍”
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Posted 7 years ago
Hello Gale, We love that you love it at TourRadar! And we have no doubt you'll love it just as much in Spain and Portugal - Iberia is one of our favourite destinations! Happy Travels, The TourRadar Team
Posted 7 years ago
“My apologies for previous writing ..I found all the information the bill reference number in apps ...I expected that I was going to get email ....thank you for your excelente service ....Benjamin Caycho”
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,863 reviews