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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“I was able to reserve a spot in a tour that I needed to find flights for before i booked. This took a lot of stress off of booking because i was guaranteed a spot once i was finished booking flights.”
Helpful Report
Posted 7 years ago
Hi there, Thank you for your feedback! Placing a 48 hour hold is a great way to allow some time to make your surrounding travel arrangements! Although we generally recommend you don't book your flights until your booking is confirmed and paid for, provided the tour departure you're booking is a guaranteed departure, there is no reason why you can't book your flights once you've received your hold confirmation email. You have booked a guaranteed departure to your destination, so you're all set! We hope you have a wonderful time on your trip and look forward to reading your tour review upon your return. Happy Travels! The TourRadar Team
Posted 7 years ago
“This was a very informative siteabout mytour. Easy to book and looking forward to the tour.”
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Posted 7 years ago
“You looked at my reservation, made sure it was what I wanted and very tactfully said I might be too old . Got back to me quickly and offered me a less expensive option. Even if you’re right I appreciate your personal touch and will always look for your tours. Thank you Janet Scott ifcome@metzero.net”
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Posted 7 years ago
Hello Janet, Thank you for your review. We're glad that with the help of our dedicated Travel Experts, you were able to find the perfect getaway! While some tour operators we work with, operate tours restricted only to a specific age group, we have thousands of tours which cater for everyone! Have a great time on your tour! The TourRadar Team
Posted 7 years ago
“very responsive to questions, and easy to book a tour”
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Posted 7 years ago
“Replied quickly to questions. Booking was easy to do online. Would use and recommend tourradar again.”
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Posted 7 years ago
Hello Rosemary, Thanks for your positive feedback, we'd be delighted to welcome you back to book another trip! Don't forget you earn Travel Credits with every booking you make, which offer you exclusive savings on your future bookings! Happy Travels! The TourRadar Team
Posted 7 years ago
“A recommendation I would give on the tour I purchased is: Under the "things not covered" category, I would include "airfare from Cairo to Amman" As it currently is, I have to click to open the day of travel to see that it's not covered. It caused a lot of confusion. Even the Vacation to Go thought the airfare was covered as it DID include the domestic airfare from Cairo to Asman - very similar spelling so was confusing to all. This would help a lot.”
Helpful Report
Posted 7 years ago
Hello there, Thank you for your valued feedback and for bringing this detail to our attention. With your feedback, we've been able to work with the tour operator of your tour to implement your suggested changes. We hope you have a wonderful time on your tour and thank you for choosing TourRadar! Kind Regards, The TourRadar Team
Posted 7 years ago
“The tour descriptions are well done and the website us ready to navigate but the booking process was a bit confusing. I accidentally booked the wrong date and so will not book online in the future.”
Helpful Report
Posted 7 years ago
Hello Brigitte, Thank you for your feedback. We're glad to see we were able to amend your booking at no additional cost on this occassion and you're all booked for the adventure of a lifetime! Of course, mistakes can happen, but if there is anything in particular that made the booking page confusing for you, please do let us know. Our customer's feedback is vital to us always making improvements to our site. Also, if you're more comfortable booking over the phone next time, simply give us a call and we'll be happy to assist! Have a wonderful trip! The TourRadar Team
Posted 7 years ago
“It was very convenience to place the booking through.”
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Posted 7 years ago
Hi there, We're happy we could connect you with your perfect trip! If there is anything we can be doing to make your tour booking even easier, please don't hesitate to get in touch! Happy Travels! The TourRadar Team
Posted 7 years ago
“good contact by email easy to book excited to go to see polar bears in november”
Helpful Report
Posted 7 years ago
Hello there, What an adventure you have ahead of you! We're super excited for you too! Don't forget TourRadar is not just a booking platform. You can help other travellers decide which tour to book for their next adventure by posting a tour review on our site when you come back - we can't wait to see your photos of those bears! Have an epic time on tour! The TourRadar Team
Posted 7 years ago
“Tourradar was very easy to use and they kept me fully informed all through my booking of a coach tour and cruise. Simple to use for all ages and would recommend to anyone. Great variety of adventures, cruises and tours, so much to choose from”
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Posted 7 years ago
Hi Cynthia, Thank you for your positive feedback! We're glad to hear you enjoyed your TourRadar booking experience and have no doubt you're looking forward to what will surely be an amazing trip! If you have any further feedback on any additional features you'd like to see on our site, please do let us know! Happy Travels, The TourRadar Team
Posted 7 years ago
“So far so good ! Excellent service with very prompt replies and answers to all my questions. This review is for the excellent service when booking - I trust that the actual tour will be as good ! Thank you !”
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Posted 7 years ago
Hello Edward, We're glad to hear you've enjoyed booking your tour on TourRadar.com! You've selected a wonderful tour with a highly experienced tour operator and we have no doubt you'll have an unforgettable experience in Peru! Happy Travels, The TourRadar Team
Posted 7 years ago
“Very easy sign up and great timely replies to questions, looking forward to trip”
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Posted 7 years ago
“Its pretty easy to navigate the site and choose a trip that meets your needs. Very easy to book.”
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Posted 7 years ago
“Fast and excellent communication”
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Posted 7 years ago
“Easy to understand the process.”
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Posted 7 years ago
“It was really easy to use and make a booking , and gave me all the information about the tours”
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Posted 7 years ago
Hi Gabriela, Thank you for your feedback! We're just as excited as you are about sending you on your trip! If there is anything we can do to make your next booking experience even easier, please get in touch - we'd love to hear from you! Have a wonderful time on tour! The TourRadar Team
Posted 7 years ago
“Answered all questions to my satisfaction. Very personable.”
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Posted 7 years ago
“This is my second booking with TourRadar and I have had a smooth booking experience both times. The communication is excellent and payment has gone smoothly and timely. The website is very useful in its design as all relevant information is stored for easy access. My experience is that the staff will always try to meet your requests and requirements.”
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Posted 7 years ago
“Very good and patient responses from agents at Tourradar, especially with my problems accessing the tour-suitability-form. Using the link provided did not work ('certificate error' and 'site not secure' messages were displayed) but I was able to access the form using a different computer.”
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Posted 7 years ago
“Easy to book and got a promotional discount”
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,863 reviews