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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“Plenty of choice on my dates and once chosen the booking was dealt with efficiently”
Helpful Report
Posted 7 years ago
“Very easy to use and responsive”
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Posted 7 years ago
“Good service”
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Posted 7 years ago
“This is our second time making a booking using your website. We are still impressed with your customer service team being so helpful in every way. Booking was easy to make and any questions we had were promptly answered by either your team or the tour operator themselves. Thank you tourradar, me and my friend are looking forward to our trip in mid February to India. Kind regards Tan Dat”
Helpful Report
Posted 7 years ago
Hello Tan, Thank you for your kind words, we aim to please! We have a dedicated team throughout, working hard to continuously optimise the site and our Travel Experts who are available around the clock to answer your questions. We hope you have a wonderful time in India and thank you again, for choosing TourRadar to book your vacation. Happy Travels, The TourRadar Team
Posted 7 years ago
“Great experiencie. Its very easy to navigate and to search the trip you'd like to made research or to book.”
Helpful Report
Posted 7 years ago
“As a platform it’s great and I like how you have a wide range of service providers. My first tour was Feb 2017 with G Adventures to Morocco which I’ve talked and recommended plenty! Now I just booked my second tour to Egypt with a different provider “Go Discovery” and looking forward to it.”
Helpful Report
Posted 7 years ago
Hi Cristiane, Thank you for taking the time to provide us with your booking feedback. We are happy to see that TourRadar has become your go-to site for booking multi-day tours. Each time you refer someone to TourRadar, using your unique referral code, you earn more travel credits that can go toward booking future trips through us. We are sure you'll have a great time exploring Egypt and can't wait to work you in again. Happy Travels, The TourRadar Team
Posted 7 years ago
“Very satisfied with my booking. Very nice customer service representative, taking the tie to answer all my questions.”
Helpful Report
Posted 7 years ago
“TourRadar has a large variety of tours and responded to questions within 2 hours”
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Posted 7 years ago
“i am considering cancelling this trip. i sent an email with a query days ago and have not received a response. if i cannot get answers to my questions in a timely manner i am not certain i wish to risk greater amounts of money”
Helpful Report
Posted 7 years ago
Hello Mary, Thank you for your feedback and our apologies for our delayed response to your email. We've reached out to you via phone and hope to speak to you soon. You can contact our Travel Experts any time of the day or night via our online chat or by giving us a call on your local number, where you'll always find us happy to help. We assure you you've booked a spectacular trip with premium tour operator Insight Vacations, who have decades of experience and are a valued TourRadar partner. Kind Regards, The TourRadar Team
Posted 7 years ago
“* attentive consultants. * website easy to navigate * wide range of tours at competitive prices”
Helpful Report
Posted 7 years ago
“Chat support was quick to answer any questions! Our pre-trip experience has been great!”
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Posted 7 years ago
“The website was quite good but it should have been easier to figure out when my arrival and departure flight times should be and what to expect for transportation upon arrival. A few words on the average cost I could expect for the meals not included would be good.”
Helpful Report
Posted 7 years ago
“Lots of choices and info made selecting our vacation easy.”
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Posted 7 years ago
“I had trouble paying due to bank issues and everyone was so patient and supportive, it was an amazing experience. Can't wait for the tour to begin. Just still need assistance with my visa.”
Helpful Report
Posted 7 years ago
“This was my first experience booking with tour radar. Like every 1st trip you plan yourself, there were some hiccups. Tourradar was with me every step of the way to make sure we could fix everything, and were quick to answer any questions I had. One gentlemen, Michael, is the best. He made dreams happen. Will definitely go with tourradar again!”
Helpful Report
Posted 7 years ago
Hi Alexander, We are happy that you found TourRadar and we were able to help you find the right tour for your next travel plans. TourRadar understands that planning your first trip can be an exciting but overwhelming time. For this reason, our support team is available 24/7 via live chat and phone to ensure your booking plans go smoothly. We will be sure to let Michael know he helped make your dreams come true. We hope you have a wonderful time exploring the land of the Incas in April and look forward to hearing about your trip of a lifetime. Happy Travels, The TourRadar Team
Posted 7 years ago
“Answered all my questions Rapidly sent email and info after booking”
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Posted 7 years ago
“Everything went very smoothly. The agent was very helpful and efficient.”
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Posted 7 years ago
“I didn't even know where to begin searching for an Australia group tour, but the TourRadar website was so easy to navigate, filter and search. The online chat function is brilliant too – my query was dealt with quickly and I got a great discount in the Boxing Day sale! I received confirmation very quickly too which is always a bit nerveracking. Thanks so much!”
Helpful Report
Posted 7 years ago
“There is a myriad of tours, at great prices to choose from. TourRadar frequently have great discounts on their tours and their support team is awesome! They provide all that plus, you can pay off your tour!! You can't get better than that :)”
Helpful Report
Posted 7 years ago
“Great selection of tours and tour operators. Super easy and hassle free to book. Can't wait for my tour”
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,863 reviews