TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“The website was easy to use. The tour operators and different types of tours were easy to fit my selection. I would recommend TourRadar to your family/friends.”

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Posted 7 years ago

“Kept in touch with us via email with regard to the booking we made with external contractor for tour in Vietnam. Did not charge our credit card until the booking was confirmed.”

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Posted 7 years ago

“Everyihing has been great. I’m surprised and delighted at how seamlesd the communication has been and how rapid and timely your responses have been So far it’s been a pleasure to deal with TourRadar”

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Posted 7 years ago

“Easy to use website”

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Posted 7 years ago

“She was very pleasant, friendly and answered my questions to my satisfaction.”

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Posted 7 years ago

“gave an extra 2% discount”

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Posted 7 years ago

“Very prompt revert by the TR team & best in class chat response with good clarity on queries raised”

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Posted 7 years ago

“Chris was very good”

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Posted 7 years ago

“Great deals, easy to understand, quick response to my questions”

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Posted 7 years ago

“I inquired about a e bike for 2 last week and I am still waiting for a respond.I would like also to know how much it would cost.Thanks”

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Posted 7 years ago

Hi Avi, Thank you for your review and we do apologize for the delayed response. With the Christmas holidays, the response time from some tour operators has been affected. We are glad this has now been resolved and we wish you a great trip! The TourRadar Team

Posted 7 years ago

“site was very easy to use. cannot recommend you yet until I take the tour.”

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Posted 7 years ago

“Prices are competitive and good tour programmes.”

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Posted 7 years ago

Hi there, Thanks for you're feedback. We're keen to know what we could do to improve your TourRadar booking experience to 5 stars? If you have a moment to reach out to us directly with your thoughts, we'd be grateful! Happy Travels, The TourRadar Team

Posted 7 years ago

“Very prompt responses and friendly staff”

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Posted 7 years ago

“I can decide on what I want to see within my time available and my budget, save me the trouble of fetching transport and booking hotels traveling with friends.”

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Posted 7 years ago

“Very easy and comprehensive website which give a broad range of options to choose from. Excellent insight support. Super friendly chat line support staff!”

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Posted 7 years ago

“It’s Azadeh Pourgholi. I’m really satisfied about TourRadar. Definitely you are my next choice for traveling. Your team are really supportive and professional I highly recommend to my friends :)) Thank you for everything”

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Posted 7 years ago

“I booked an Irish tour. I am traveling alone. BEFORE booking I made sure to ask if they had a "single supplement" option meaning I need a room to myself. I was told yes and given the price. When I asked about this after booking the representative at TourRadar was absolutely unhelpful. It seems no matter what I ask it's always "talk to the tour company". Why did a book through you and not go direct? It seems you provide no service whatsoever other than taking my money. Most likely will not book through TourRadar again.”

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Posted 7 years ago

Hello Mario, Thank you for sharing your feedback. Looking at your chat correspondence, we can understand your frustration and will be addressing this with our Travel Expert. There was certainly an element of misunderstanding there and for that, we sincerely apologise. You had in fact, been instructed by your tour operator to select a single supplement on the booking page, but they have not activated this feature in their TourRadar account. So, as you correctly noted on our chat, this option was not available on the booking page. This is an unusual situation, we'll be in touch with the operator of your tour to rectify this as soon as the Christmas break is over. We're glad, however, that your tour is confirmed and that we were able to help connect you with the tour of your choice. We remain available for you 24/7 by phone or online chat if there is anything more we can do before your trip. Happy Festive Season, The TourRadar Team

Posted 7 years ago

“Easy to access, clear information and no problems in the booking process.”

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Posted 7 years ago

“Fast response to my questions”

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Posted 7 years ago

“karolina worked with our tour. She was extremely polite, professional, and well versed. We are extremely pleased with her work!.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,847 reviews