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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“She was very pleasant, friendly and answered my questions to my satisfaction.”
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Posted 7 years ago
“gave an extra 2% discount”
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Posted 7 years ago
“Very prompt revert by the TR team & best in class chat response with good clarity on queries raised”
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Posted 7 years ago
“Chris was very good”
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Posted 7 years ago
“Great deals, easy to understand, quick response to my questions”
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Posted 7 years ago
“I inquired about a e bike for 2 last week and I am still waiting for a respond.I would like also to know how much it would cost.Thanks”
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Posted 7 years ago
Hi Avi, Thank you for your review and we do apologize for the delayed response. With the Christmas holidays, the response time from some tour operators has been affected. We are glad this has now been resolved and we wish you a great trip! The TourRadar Team
Posted 7 years ago
“site was very easy to use. cannot recommend you yet until I take the tour.”
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Posted 7 years ago
“Prices are competitive and good tour programmes.”
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Posted 7 years ago
Hi there, Thanks for you're feedback. We're keen to know what we could do to improve your TourRadar booking experience to 5 stars? If you have a moment to reach out to us directly with your thoughts, we'd be grateful! Happy Travels, The TourRadar Team
Posted 7 years ago
“Very prompt responses and friendly staff”
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Posted 7 years ago
“I can decide on what I want to see within my time available and my budget, save me the trouble of fetching transport and booking hotels traveling with friends.”
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Posted 7 years ago
“Very easy and comprehensive website which give a broad range of options to choose from. Excellent insight support. Super friendly chat line support staff!”
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Posted 7 years ago
“It’s Azadeh Pourgholi. I’m really satisfied about TourRadar. Definitely you are my next choice for traveling. Your team are really supportive and professional I highly recommend to my friends :)) Thank you for everything”
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Posted 7 years ago
“I booked an Irish tour. I am traveling alone. BEFORE booking I made sure to ask if they had a "single supplement" option meaning I need a room to myself. I was told yes and given the price. When I asked about this after booking the representative at TourRadar was absolutely unhelpful. It seems no matter what I ask it's always "talk to the tour company". Why did a book through you and not go direct? It seems you provide no service whatsoever other than taking my money. Most likely will not book through TourRadar again.”
Helpful Report
Posted 7 years ago
Hello Mario, Thank you for sharing your feedback. Looking at your chat correspondence, we can understand your frustration and will be addressing this with our Travel Expert. There was certainly an element of misunderstanding there and for that, we sincerely apologise. You had in fact, been instructed by your tour operator to select a single supplement on the booking page, but they have not activated this feature in their TourRadar account. So, as you correctly noted on our chat, this option was not available on the booking page. This is an unusual situation, we'll be in touch with the operator of your tour to rectify this as soon as the Christmas break is over. We're glad, however, that your tour is confirmed and that we were able to help connect you with the tour of your choice. We remain available for you 24/7 by phone or online chat if there is anything more we can do before your trip. Happy Festive Season, The TourRadar Team
Posted 7 years ago
“Easy to access, clear information and no problems in the booking process.”
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Posted 7 years ago
“Fast response to my questions”
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Posted 7 years ago
“karolina worked with our tour. She was extremely polite, professional, and well versed. We are extremely pleased with her work!.”
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Posted 7 years ago
“TourRadar is the easiest to use, and the best with the prices. The staff is super friendly and helpful with your concern and questions, and so quick! Definitely recommend to my family and friends.”
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Posted 7 years ago
“TourRadar offers a great variety of tours to suit everyone's pocket. The website is very informative, easy to follow and making a booking is a piece of cake.”
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Posted 7 years ago
“Extremely helpful with explaining my europeian tour very proffesional the booking process was excallent would recomend to my friends”
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Posted 7 years ago
“Taylor and the other team members help actually are still helping me getting through the booking process, details etc for our Classical Italy and Eastern Europe Tour on May 2019. I hope it will be fantastic. Thank you team, Marry Christmas!”
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Posted 7 years ago
Merry Christmas to you too Ali! Thanks for your positive feedback. We hope you have an amazing time on your European adventure in May! Happy Travels, The TourRadar Team
Posted 7 years ago
TourRadar is rated 4.5 based on 6,863 reviews