TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“I spoke to customer service on 2 occassions and was provided with excellent advise from the 2 girls that answered my inquiry.”

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Posted 9 years ago

“There are a lot of trips to choose from, however, the price on the website was not correct and the person in charge of my booking never responded. I ended up having to through my friend who had the same issue before I could get any help. It was actually the chat bubble that pops up on the homepage that got what I needed. If it wasn't for my friend having booked trips before, I probably wouldn't use it again”

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Posted 9 years ago

“Had some e-mail connection problems, Aleksandra persevered and got me my confirmation. did the booking myself, but the web site was easy to navigate.”

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Posted 9 years ago

“Very helpful, always quick to respond to any queries”

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Posted 9 years ago

“Really helpful and fast response to any queries, would definitely recommend and book through TourRadar again!”

TourRadar 5 star review on 5th December 2016

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Posted 9 years ago

“The communication of Alex was really good. However the time frame of waiting for 3 days to confirm a booking is too long. Then I had to contact Tour Radar to give me my acceptance. I still haven't received the vouchers for my teacel and I leave on 14 December.”

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Posted 9 years ago

Hey Jennifer, Thanks for the feedback, we have checked in on your booking and I noticed your docs have now been sent. I know the wait time on your booking was a tricky one as the tour was on request with Intrepid travel, so we do everything we can to keep you updated on the progress of the request - and I'm sorry to hear this was a frustrating experience for you. After your chat with Carla on Monday I hope you are now looking forward to your trip and if there is anything else we can do for you do let us know in your booking chat! Kind Regards Carly

Posted 9 years ago

“Right from looking at their website, right to booking my holiday, they have been a joy to work with. BGR.”

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Posted 9 years ago

“Tour Radar has a wonderful web site interface - maps, availability, prices, itinerary and reviews all easy to navigate. There is a wonderful offering as well. Separately, any inquiry submitted is answered very fast. In one case an associate noticed that a response had not been provided (due to a Holiday) and wrote to make sure I know that was recognized! The correspondence has been extremely friendly as well.”

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Posted 9 years ago

“Good communication while booking, discount on tour price, client reviews were helpful in picking a tour”

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Posted 9 years ago

“I have yet to experience the tour but for now the TourRadar agents (Leona, Carla and Robin) have made my booking go smooth and easy. Every questions answered with prompt replies. Nothing much I can say just a thumbs up to the TourRadar agents. Keep up the good work. You people deserved more than my thumbs up.”

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Posted 9 years ago

“My contact person was Anna. Her responses to all my I queries related to the tour I was interested in was prompt. She provided information not only for the tour but other travel information related to accommodation and travel connections. When I added my wife to the tour as a Christmas surprise, she sent a personal message of congratulations. Good service and good personality”

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Posted 9 years ago

“It was a night mare trying to get things organised”

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Posted 9 years ago

“Always answers my questions on time and well”

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Posted 9 years ago

“They answered my emails, when I emailed. And questions they answered them, or if it was something they had to check, they did so and responded to me quickly. Only problem was I had some send an email, saying the email address was different on Paypal ( which it wasn't) and they wanted either of copy of my drivers license or passport when I questioned the email, another person emailed to say forget it, it was from the finance section, and they didn't know it was the same email address, which it was. Anyway it was all sorted out. Thanks.”

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Posted 9 years ago

“Great variety of tours! Super fast in responding to questions. Provide reminders all along the way.”

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Posted 9 years ago

“perfect in every way most efficient and easy to use”

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Posted 9 years ago

“Had problems with the online payment system and they immediately responded and assisted me with the problem.”

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Posted 9 years ago

“They booked by tour with a great discount and kept me well in informed afterwards as to when it had been accepted by the tour group etc etc.”

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Posted 9 years ago

“Cheapest price Easy Fast booking Chat available issue: Travel insurance should be a check off option while booking.”

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Posted 9 years ago

“Great service, great price which was why I chose Expat Tours.”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,877 reviews