TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Easy to book tours and very helpful with any inquiries. Would use again and recommend to my friends.”

Helpful Report

Posted 10 years ago

“My friend and I are meeting up in Reykjavik for a tour. The logistics are a little tricky, but all of our questions have been answered in a timely fashion. It is so reassuring to know that there is someone to help with the details.”

Helpful Report

Posted 10 years ago

“Super fast and helpful replies to all my questions, thanks!”

Helpful Report

Posted 10 years ago

“I was very disappointed with TourRadar (and Intrepid), both of which I used for the first (and will be the last) time. Having researched a suitable tour as part of an extended trip in Africa, I booked the tour and soon after received notification that the it was confirmed and that it would go ahead by the operator. The requested deposit was paid and I then proceeded to make travel arrangements for the next stage of my trip. A few days later, I was advised that the tour was cancelled which left my travel plans in disarray. So-called alternative tours were unacceptable as is the whole sorry episode.”

Helpful Report

Posted 10 years ago

Hi Andrew We are truly sorry that the trip you booked was cancelled by Intrepid, we know this can be very disappointing and do everything we can to provide you with as much information prior to booking in regards to the status of the trip. As our agents outlined in your booking, unfortunately Intrepid had to cancel the tour for operational reasons as you were the only traveller booked onto that departure date and it would not have been a 'group tour' experience for you, additionally, your departure date was not guaranteed. In providing alternative trips we did endeavour to replace this cancelled trip for you and are sorry to hear that these alternatives of similar itineraries and price range did not meet your expectations. If there is more you wish for us to do for you please do contact us via your booking conversation page as we are committed to ensuring you have a positive booking experience with TourRadar and will be happy to discuss this further with you. We appreciate your feedback and look forward to hearing from you. Kind Regards Carly

Posted 10 years ago

“I love Italy and the history of it!”

Helpful Report

Posted 10 years ago

Glad you enjoyed it Margarita! We're happy we were able to help you book onto a tour there. Kind Regards Carly

Posted 10 years ago

“Very satisfied. Working in the travel business as well I'm truly impressed with Tour Radar. I like the online solution they offer and also the quick response time 24/7 by the team. No stupid question was left unanswered. 10/10.”

Helpful Report

Posted 10 years ago

Well hot-damn Andrew, that is some glowing feedback thank you so much! We're thrilled to hear out team were able to answer your questions (which I'm sure were not at all silly ones!) and get you booked onto your trip. Thanks for sharing your experience and we look forward to being a part of your next travel adventure :) Kind Regards Carly

Posted 10 years ago

“Amazing people, great customer service, quick turnaround in response. The main ppl helping me where Alex, Chloe, Kelly, Anthea and Carly. ????”

Helpful Report

Posted 10 years ago

“When I had a question during the booking process, one of the Tourradar people helped me immediately through the live chat function. He made all necessary changes and made it easy for me to book.”

Helpful Report

Posted 10 years ago

“Hi, I have been quite impressed with the service. My questions were answered quickly and efficiently. I have been in contact several times and my queries were always done promptly.”

Helpful Report

Posted 10 years ago

“Good prices, fast response to inquiries. I don't need any thing more.”

Helpful Report

Posted 10 years ago

“Easy to book and good rate. Would use again.”

Helpful Report

Posted 10 years ago

“All the representatives I dealt with were prompt in responding to inquiries and helped make the entire booking process very easy!”

Helpful Report

Posted 10 years ago

“So far, I see that TourRadar support staff has been very quick to respond, efficient and very helpful.”

Helpful Report

Posted 10 years ago

We're glad to hear it Oh and we will keep it up for the rest of your booking :) Thanks for sharing your positive experience. Kind Regards Carly

Posted 10 years ago

“Staff is courteous and prompt. The bug glitch is the transfer-pick-up from/to airport. My wife and I were given a price, we agreed to it and a few days later we were told that that wasn't the price, that the pricing hasn't been decided yet. My wife was so unhappy about it, she told her two friends who were supposed to go with us to book somewhere else.”

Helpful Report

Posted 10 years ago

Hi Daniel We're glad that our staff has been prompt enough for you to enjoy your booking experience and sorry to hear about the pricing mix-up. Looking into the details of your booking we can see that the initial price was provided correctly, prior to Expat Explore updating their transfer prices for 2017. Once our team was made aware that these updates by Expat Explore were underway, we contacted you immediately. As I'm sure you can appreciate, planning a trip for summer 2017 means that right now some detailed pricing is still being updated by our tour suppliers. We do sincerely apologise for this and are very sad to hear that your wife was not pleased with this service. Please contact us directly on your booking conversation page so we can assist in resolving this for you to ensure the rest of your booking is seamless. We look forward to hearing from you soon. Kind regards Carly

Posted 10 years ago

“Prompt response to inquiries.”

Helpful Report

Posted 10 years ago

Glad to hear it, thank you for sharing the positive feedback!

Posted 10 years ago

“very helpful”

Helpful Report

Posted 10 years ago

Thanks so much Yeseul! We're always pleased to hear about our team helping you plan the perfect trip. Kind Regards Carly

Posted 10 years ago

“Timely responses to questions, chat always available”

Helpful Report

Posted 10 years ago

“I did booking through Tourradar first time, from beginning very helpful and it was good communication and quick response for any questions, Les”

Helpful Report

Posted 10 years ago

Thanks Leszak we're thrilled you enjoyed your experience!

Posted 10 years ago

“Whatever you do do not book with these Cowboys, a very poor service offering if I treated my clients the same I wouldn't be in business!!!!”

Helpful Report

Posted 10 years ago

Hey Daniel We're really sorry to hear you are upset about your booking experience. Looking into your booking we can see our team has done everything we can to ensure you received the best possible price on the day you booked your trip, plus you earned travel credits and we applied additional savings to your booking at your request. If there is more we could do for you do let us know by contacting us via your booking conversation and we will happily assist, as our number one goal is to always ensure our travellers have a seamless booking experience with us. Thanks Carly

Posted 10 years ago

“I am satisfied with how fast they respond to my inquiries and they also put in several suggestions which were very helpful on how we decide on which tour to choose. Higly recommended!”

Helpful Report

Posted 10 years ago

Thank you Hernan, we're glad we were able to help and hope you are looking forward to your trip!

Posted 10 years ago

TourRadar is rated 4.5 based on 6,877 reviews