TourRadar Reviews

4.6 Rating 6,606 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,606 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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About TourRadar:

TourRadar is the world’s first Adventure Booking Platform, where you can effortlessly book private, group and tailor-made multi-day organised adventures in 160+ countries around the world.

Traditionally, booking an organised adventure was a tedious and time-consuming process. Where will I stay? What activities will I do? What meals am I going to have? What operator can I trust? TourRadar makes booking multi-day adventures seamless and timely, partnering with 2,500+ operators to offer more than 50,000+ adventures in 160+ countries. Founded in 2010, TourRadar was the first to transition multi-day tours to an online marketplace, making them the leader in the industry.

In 2021, TourRadar further revolutionised the industry by introducing the Adventure Booking Platform, connecting travellers, operators, and travel agents to organised tours through one platform.

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TourRadar 5 star review on 9th November 2022
Sally I
TourRadar 5 star review on 9th November 2022
Sally I
TourRadar 5 star review on 9th November 2022
Sally I
TourRadar 5 star review on 9th November 2022
Sally I
TourRadar 5 star review on 9th November 2022
Sally I
TourRadar 5 star review on 9th November 2022
Sally I
TourRadar 5 star review on 9th November 2022
Sally I
44
Anonymous
Anonymous  // 01/01/2019
The process went smoothly.
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Posted 1 year ago
Rami has done an exceptional job helping me with booking our trip to Spain.
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Posted 1 year ago
Great communication and easy process
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Posted 1 year ago
My trip starts in April 2022 and I cannot evaluate the whole service yet However, making the reservation process is smooth and reliable. It is a good idea to let consumers know about new/relatively unknown (at least to me) companies. I can write a better review after I finish the trip with Penguin.
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Posted 1 year ago
Very easy. User friendly.
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Posted 1 year ago
Tour Radar was very easy to use. I also liked the search and filter feature on their site to narrow down the tours of interest to us.
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Posted 1 year ago
Very straightforward to book.
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Posted 1 year ago
Just OK - Nothing really stood out
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Posted 1 year ago
I took a tour to Japan 7 nights, wish it had been longer. Great guide and fabulous itinerary. I just booked a Costa Rica tour for March. Can’t wait.
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Posted 1 year ago
While in Spain and Morocco, our tour with Julia Travel, did not meet our expectations. We had no travel escort/ guide on the motor coach, nor an adequate English speaking sometimes guides, while with us. The one guide was more comfortable with the Spanish tourists and I felt, that he was catering to them, while ignoring us at times with his explanation of what we were seeing. Other instances also went terribly bad, concerning my Covid test for my return to US. I did not get the results as promised and had to retest at the airport, after paying 85 Uros for 1st test, then 50.00 Uros again at the airport. This tour company did a very poor job and I will never use them again for any travel!
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Posted 1 year ago
Booking was very straightforward and easy.
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Posted 1 year ago
Day 1 to day 5 consists of 3 days of planned tour however day 2 is a travel day. Day 3 supposed to be a city tour in madrid organised however no arrangements made and no information provided..this package is a real bogus and our family got cheated.. no proper info and madrid sucks.. only arrangement done by the tour agent is hotel booking and a 3 hour car drive for city tour in barcelona.. thus is not a tour package and really diasappointing for the amount we paid.. despite covid we took all the risk and came with my family to spain and got cheated.. the arangement what the travel operator has done is not even a half price i have paid.. also the falsification on tour on madrid which is a real scam.. never again in tourradar and i will officially copy this message to singapore embazzy to ensure no other fellow men get scammed by tourrader and their bogus operators
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Posted 1 year ago
Hi Suman, It is really disappointing to know you did not enjoy your tour as expected. Our Customer Relations Team is dedicated to handling any concerns regarding your tour operator and will reach out to you directly to gather more feedback. We will work with your tour operator to get you the best possible resolution. Thanks for taking the time to leave a review. Best regards The TourRadar Team
Posted 1 year ago
Michaela was amazing in helping me
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Posted 1 year ago
Excellent!
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Posted 1 year ago
I neglected to get trip insurance. I have tried to get the insurance several times, and am still trying. I guess if I could find my “ booking page with conversation” I should be able to press “get trip insurance”. Problem: I can’t fin such a page! I guess I will try the unusual step of calling!"………..I later called, and Rufus helped a lot. I was able to sign up for trip insurance!
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Posted 1 year ago
I had trouble booking online, but Ozzy helped me get my tour booked for my friend and I.
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Posted 1 year ago
Easy to work with. Held promos till we were ready. Wish airline ticket procurement was as easy.
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Posted 1 year ago
Yesterday, I call Customer Service Agent for asking changes date of departure start on Madrid of Spain Saturday, 16 April 2022 for Saturday, 23 April 2022 because accidental I made a mistake. The Saturday 16 we arrival at 8.00 am to Barcelona on MSC cruise, therfore we will fly early morning to MADRID. The Agent toll me he can't make any change and shall send our request to the operator and copy email to me, he did not.
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Posted 1 year ago
Hi Eduardo, Thank you for taking the time to leave us a review and provide your valuable feedback. We are delighted to see that our agent was indeed able to get in touch with the operator for you and update your departure to your preferred dates so that you can travel as planned! We are so excited to get you on your adventure and remain here for anything else you may need before, during or after departure. Kind Regards, The TourRadar Team
Posted 1 year ago
I booked four tours through to a radar and my experience has been really good!
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Posted 1 year ago
very complicated booking feel
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Posted 1 year ago
TourRadar is rated 4.6 based on 6,606 reviews