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TourRadar Reviews

4.5 Rating 6,813 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,813 reviews
Customer Service
Communication Channels
Email, Telephone
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
Really helpful and fast response to any queries, would definitely recommend and book through TourRadar again!
TourRadar 5 star review on 5th December 2016
Helpful Report
Posted 9 years ago
The communication of Alex was really good. However the time frame of waiting for 3 days to confirm a booking is too long. Then I had to contact Tour Radar to give me my acceptance. I still haven't received the vouchers for my teacel and I leave on 14 December.
Helpful Report
Posted 9 years ago
Hey Jennifer, Thanks for the feedback, we have checked in on your booking and I noticed your docs have now been sent. I know the wait time on your booking was a tricky one as the tour was on request with Intrepid travel, so we do everything we can to keep you updated on the progress of the request - and I'm sorry to hear this was a frustrating experience for you. After your chat with Carla on Monday I hope you are now looking forward to your trip and if there is anything else we can do for you do let us know in your booking chat! Kind Regards Carly
Posted 9 years ago
Right from looking at their website, right to booking my holiday, they have been a joy to work with. BGR.
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Posted 9 years ago
Tour Radar has a wonderful web site interface - maps, availability, prices, itinerary and reviews all easy to navigate. There is a wonderful offering as well. Separately, any inquiry submitted is answered very fast. In one case an associate noticed that a response had not been provided (due to a Holiday) and wrote to make sure I know that was recognized! The correspondence has been extremely friendly as well.
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Posted 9 years ago
Good communication while booking, discount on tour price, client reviews were helpful in picking a tour
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Posted 9 years ago
I have yet to experience the tour but for now the TourRadar agents (Leona, Carla and Robin) have made my booking go smooth and easy. Every questions answered with prompt replies. Nothing much I can say just a thumbs up to the TourRadar agents. Keep up the good work. You people deserved more than my thumbs up.
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Posted 9 years ago
My contact person was Anna. Her responses to all my I queries related to the tour I was interested in was prompt. She provided information not only for the tour but other travel information related to accommodation and travel connections. When I added my wife to the tour as a Christmas surprise, she sent a personal message of congratulations. Good service and good personality
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Posted 9 years ago
It was a night mare trying to get things organised
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Posted 9 years ago
Always answers my questions on time and well
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Posted 9 years ago
They answered my emails, when I emailed. And questions they answered them, or if it was something they had to check, they did so and responded to me quickly. Only problem was I had some send an email, saying the email address was different on Paypal ( which it wasn't) and they wanted either of copy of my drivers license or passport when I questioned the email, another person emailed to say forget it, it was from the finance section, and they didn't know it was the same email address, which it was. Anyway it was all sorted out. Thanks.
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Posted 9 years ago
Great variety of tours! Super fast in responding to questions. Provide reminders all along the way.
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Posted 9 years ago
perfect in every way most efficient and easy to use
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Posted 9 years ago
Had problems with the online payment system and they immediately responded and assisted me with the problem.
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Posted 9 years ago
They booked by tour with a great discount and kept me well in informed afterwards as to when it had been accepted by the tour group etc etc.
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Posted 9 years ago
Cheapest price Easy Fast booking Chat available issue: Travel insurance should be a check off option while booking.
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Posted 9 years ago
Great service, great price which was why I chose Expat Tours.
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Posted 9 years ago
The contact folks were very helpful, friendly and genuinely interested in providing us with a great experience. Highly recommend
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Posted 9 years ago
Awesome Customer Service ..
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Posted 9 years ago
I don't know how, but somehow TourRadar got me on a 2016 Christmas River boat cruise that everyone had told me was SOLD OUT. I am looking forward to the cruise!
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Posted 9 years ago
Tour Radar answered my questions promptly and searched for additional information of extended tours I could add on to the front or back of my scheduled trip.
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Posted 9 years ago
TourRadar is rated 4.5 based on 6,813 reviews