TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“I like it that I can see the conversations and go back and review the thread”

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Posted 9 years ago

“I placed a deposit on the tour and once I had made that committed, I received an email to say the tour was going to cost and extra $98. That's almost false as that is not the price I accepted when placing the deposit.. so very disappointing.”

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Posted 9 years ago

Hi Vernon Thank you for your honest feedback - we always love to hear how we can improve your experience in booking with TourRadar. I can see in your booking that the initial pricing was adjusted on your booking request, however we did add additional savings to your booking to offset this, taking $192.50 in total off the price of the booking, due to the unexpected pricing adjustment after you placed your deposit. I hope this was sufficient compensation for the price change for you but if there is anything further we can do please do let me know. We are always looking to improve your experience with us so thank you kindly for taking your time to do so. Kind Regards Carly

Posted 9 years ago

“So helpful!”

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Posted 9 years ago

“Was helpful in making sure making sure my and my cousins separate bookings and payment for Mayan Encounter were connected so the tour company knew we were travelling together. he also checked that I hadn't booked myself on twice by mistake. They were very friendly and helpful. Thankyou.”

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Posted 9 years ago

“tour radar got our problem sorted out and we are looking forward to our trip to Canada”

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Posted 9 years ago

“the on line chat is very fast and good”

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Posted 9 years ago

“It was easy to book on line and feedback was quick so we knew we were confirmed. Payments were easy to set up and well explained.”

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Posted 9 years ago

“Booking was super easy but I seemed to get 2 or 3 identical emails showing all my bookings, payments etc- a bit of overkill I thought. I look forward to the tour :)”

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Posted 9 years ago

“All the info regarding the tour i'ts in one place. Also, the "check-in" area is great and full of additional info+recommendations!”

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Posted 9 years ago

“I accidentally booked the same trip 3 times, Barbara rectified this immediately, at no cost to myself and she even phoned me to make it easier. I have always had a reply within minutes on the computer chat line. Excellent service and looking forward to our trip.”

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Posted 9 years ago

“We are looking forward.to our tour.. questions I had.were.answered quickly..price appears .value for money ..”

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Posted 9 years ago

“Prompt follow up. Pleasant staff.”

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Posted 9 years ago

“Very helpful with meeting our needs”

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Posted 9 years ago

“answered questions and gave suggestions”

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Posted 9 years ago

“They were very helpful and responsive and had a lot of details about the trip! Would highly recommend to anyone!”

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Posted 9 years ago

“Yes, they were very prompt in answering any questions and always happy to help.”

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Posted 9 years ago

“Any queries we had were attended to in a timely manner”

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Posted 9 years ago

“Answered all queries, followed up quickly.”

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Posted 9 years ago

“Very quick respond and top service very well recommended,will book again with tour Radar”

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Posted 9 years ago

“Operators are helpful, fast and efficient in tending to my needs. Will definitely book with TourRadar again”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,877 reviews