TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“The customer service staff at TourRadar were excellent. They were always responded in a timely manner and were attentive to all of my details. They were very helpful with all of my questions and were kind and patient when speaking on the phone. I would recommend TourRadar to anyone travelling. They put me at ease and I trusted that I was being well taken care of.”

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Posted 9 years ago

“Low prices.”

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Posted 9 years ago

“Great deals!”

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Posted 9 years ago

“This was a great website to filter through desired holiday tours. I ask multiple questions on instant chat which were answered promptly.”

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Posted 9 years ago

“I'm still waiting to see if I can pay in early installments”

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Posted 9 years ago

“Friendly, easy to book, so hassle. Great service.”

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Posted 9 years ago

“I have only reached the booking phase of my trip, however the service has been excellent thus far. All questions answered, calls and e-mail responses very prompt and courteous. If my trip goes this well, I will be more than pleased.”

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Posted 9 years ago

“Prompt response to question”

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Posted 9 years ago

“Tourradar have been extremely helpful with my booking and have attended to all my queries as and when they arose. I personally had an issue wherby my bank credit card charged a international transaction fee for the tour booking, I requested assistance from Tourradar and they were extremely efficient in rectifying this issue and refunding this additional charge to my card. Thanks Tourradar, I have been very happy with the service you provided.”

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Posted 9 years ago

“Good and timely service. Very helpful.”

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Posted 9 years ago

“Very easy to use website Very pleasant customer service team, all in all a great experience”

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Posted 9 years ago

“good response”

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Posted 9 years ago

“Booking process was easy. Response to questions almost immediate.”

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Posted 9 years ago

“Immediate response to my questions; booking tour very simple.”

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Posted 9 years ago

“Signing up for our tour in France went very smoothly, they answered all of our questions and called the tour company that we booked with for questions they didn't have an answer for. Very impressed so far.”

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Posted 9 years ago

“Melissa was careful, prompt and very courteous in all our dealings with her . I highly recommend this company to all travellers! Jo Wark”

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Posted 9 years ago

“The staff I talked to in the online chat were helpful.”

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Posted 9 years ago

“It was purely a random email which alerted me to the holiday, which we eventually booked. It was made very easy, and I certainly liked the way that the messages are all linked with the company who take you in the actual tour.”

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Posted 9 years ago

“All correspondence has been prompt, efficient and very friendly. I have found all the TourRadar employees I have dealt with to date have been delightful. Thank you for making my travel booking so easy.”

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Posted 9 years ago

“TourRadar helped online with a rep when I was confused, and even let me put some seats on hold whilst I gathered information from friends. Very helpful, thank you!”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,877 reviews