TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Prompt replies to my queries”

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Posted 9 years ago

“Everything was ok”

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Posted 9 years ago

“We are happy with all our tour bookings and look forward to our June 10 trip. Trafalgar has a good reputation...verified by our friends. Thank You!”

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Posted 9 years ago

“I had made my booking but not totally completed and as I waited for a response TourRadar contacted me and the tour operator on my behalf and would not release my deposit until operator confirmed. I thought that was pro active and reassured me that I had booked thru an Australian contact.”

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Posted 9 years ago

Glad to hear it Diane! Our team certainly enjoy going above and beyond to ensure you feel safe and reassured when booking online. Hope you have a great trip! Thanks Carly

Posted 9 years ago

“TourRadar were very prompt and helpful in providing the information that we requested. We were very pleased with their service and decided straight away to make the booking.”

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Posted 9 years ago

Thanks Luz, we're always thrilled to hear about a positive booking experience and appreciate you taking the time to share yours :)

Posted 9 years ago

“Tour radar is a middleman that adds no value. Booking with the tour operator is much cheaper and you avoid the poor service of Tour Radar”

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Posted 9 years ago

Hey John We're very sorry to hear that you feel that way. Our team here work very hard to offer you the best possible pricing with our price beat guarantees and also offer 24/7 customer support to assist in your booking. I can see that all of your requests were replied to promptly so am sorry to hear that this did not meet your expectations. From checking over your booking I can also see that you were upset that we are enforcing the terms and conditions of cancellation as enforced by your tour operator. As our agents clarified for you, we here at TourRadar are bound to uphold the cancellation terms & conditions that you agree to at time of booking. We have taken the time to outline these for you and can assure you that TourRadar has no benefit from enforcing these terms, it is simply enforced by the tour provider and we, as the booking platform, must abide by these terms that you agreed to. Again, we regret that this has disappointed you and can continue assisting you directly in your booking conversation regarding this. Kind Regards Carly

Posted 9 years ago

“Excellent! Always very responsive and helpful.”

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Posted 9 years ago

Thank you Josephine! Our team do our best to be as helpful as possible and always appreciate hearing that you enjoyed your booking experience.

Posted 9 years ago

“Very professional helpful and efficient”

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Posted 9 years ago

“Very efficient and reliable. It is a pleasure doing business with this organization.”

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Posted 9 years ago

“I have only just made a booking with Tour Radar and have not yet gone on my trip but from the very first day they has been excellent. One of the best things about booking a trip through tour radar is the fact that they have a live chat and excellent customer support. They are available to answer the simplest and most complex of queries and respond very quickly which is excellent as it allows you to plan things in advance. I could not recommend Tour Radar enough. However since booking I have found it challenging at times to access my booking details when I log into my account, unless of course I enter through my email. Otherwise an excellent service with kind, helpful and knowledgeable staff.”

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Posted 9 years ago

“I asked about how long we would be in Belfast, and I was told "2 hours", which includes, apparently, some free time according to the itinerary. I really wanted to know why the Titanic Experience was not included on the tour; and, would it be possible for me to see it while in Belfast during our short visit, if, for example, I skipped whatever it is you have planned for the super fast visit in Belfast. I was not completely happy with the lack of information on this matter. I did chats and phone calls and both were answered in a timely fashion.”

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Posted 9 years ago

“Quick to respond to all questions.”

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Posted 9 years ago

“TourRadar offers one of a kind service! The customer service team put in extra work to make sure I was satisfied with my most recent booking. The website is easy to navigate and I've found great deals/special offers when booking my trips.”

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Posted 9 years ago

“Booking was super easy and the customer service team answered all my hundreds of questions patiently.”

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Posted 9 years ago

“Very helpful and supportive team. Replied to my questions promptly. Can't wait to start the tour.”

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Posted 9 years ago

“I am very happy with the service I received. Everyone i spoke to were obliging,pleasant and knowledgeable.”

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Posted 9 years ago

“Very responsive”

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Posted 9 years ago

“I have booked a 14 day tour to Namibia via Tour Radar. Tour Company was Wild Dog Safaris. Everything has been excellent so far.. All the Consultants I have dealt with have been super quick to respond to my enquiry emails and their information is very helpful. I am very impressed with the service.. I am looking forward to my to my tour very much ! Thank you very much Clare McAuley 16 June 2017 Tour - 14 Day Namibia”

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Posted 9 years ago

“Sent us wrong information mutipe times and took ages to relpy to me email regarding our transfer from the airport, causing a lot of stress.”

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Posted 9 years ago

Hi Chloe We're very sorry to hear that our service did not meet your expectations. While we endeavour to deliver all documentation in a timely and accurate manner I can see that for your booking this was not the case and apologise for this wholeheartedly - we will be adding travel credit to your account in compensation for the error. In regards to the transfer, I can see that our team did attempt to contact you multiple times prior to your tour departure requesting your details in order to book the transfers well in advance. However we did not receive your arrival details in enough time to arrange the transfer from the bus station. We did of course provide the hotel meeting point address, contact details and information for you to make your way to the start of the tour and apologise if this was a stressful experience for you. I can appreciate that it was difficult for you while travelling to connect to consistent wifi and will be sure to speak to the agents who handled your booking regarding your concerns as we do work to provide the best possible experience for you and regret that it was not the case this time around. Please accept our apologies and we hope that for your next trip you can utilise your travel credits and enjoy a more positive booking experience! Kind Regards Carly

Posted 9 years ago

“Easy to book”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,877 reviews