TourRadar Reviews

4.6 Rating 6,665 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,665 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 9th November 2022
Sally I
50
Anonymous
Anonymous  // 01/01/2019
Whatever you do do not book with these Cowboys, a very poor service offering if I treated my clients the same I wouldn't be in business!!!!
Helpful Report
Posted 7 years ago
Hey Daniel We're really sorry to hear you are upset about your booking experience. Looking into your booking we can see our team has done everything we can to ensure you received the best possible price on the day you booked your trip, plus you earned travel credits and we applied additional savings to your booking at your request. If there is more we could do for you do let us know by contacting us via your booking conversation and we will happily assist, as our number one goal is to always ensure our travellers have a seamless booking experience with us. Thanks Carly
Posted 7 years ago
very poor customer service, diappointing
Helpful Report
Posted 7 years ago
Hi Glen, Thank you for bringing your evaluation of our customer support to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused you as a result of this miscommunication that has led to your distrust. Our Customer Support team is highly trained and I am discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal. Given the opportunity, I would like to have the chance to speak with you on the phone to be able to make things right. You are a valuable repeat customer of TourRadar and we would hate to leave unanswered questions in the air. Please contact me at your convenience. Michael Pötscher CMO at TourRadar +44 20 3095 6554
Posted 7 years ago
TourRadar is rated 4.6 based on 6,665 reviews